INTRODUCTION Workers spend on average over 75% of their time in one-to-one verbal communication i.e. face-to-face or on the telephone. Therefore effective interpersonal skills are essential tools for today’s modern worker. Most dissatisfied employees will blame poor motivation and poor   communications as two of the major areas which affect them in a very negative way....

PENGENALAN Kursus Basic Occupational First Aid (BOFA) bertujuan untuk melatih peserta dalam memberikan pertolongan cemas asas di tempat kerja sebelum bantuan perubatan profesional tiba. Kursus ini memberi tumpuan kepada teknik pertolongan cemas, termasuk CPR, pengurusan kecederaan umum, dan langkah-langkah keselamatan di tempat kerja. Ia sesuai untuk pekerja dari pelbagai sektor yang ingin memperoleh kemahiran asas...

PENGENALAN Dalam persekitaran kerja yang dinamik hari ini, penguasaan alat produktiviti dan aplikasi AI dapat meningkatkan kecekapan dan kreativiti dengan ketara. Program latihan ini memberi tumpuan kepada teknik dan trik lanjutan untuk alat MS Office (Word dan Excel) sambil mengintegrasikan aplikasi AI moden seperti ChatGPT dan Canva untuk mempercepatkan aliran kerja dan meningkatkan produktiviti. Direka...

INTRODUCTION Finance plays a pivotal role in every organization, and it's essential for non-finance managers to have a solid grasp of financial concepts and practices. This two-day training module is designed to provide non-finance professionals with the knowledge and skills necessary to understand and contribute effectively to their organization's financial decision-making processes. Participants will gain...

PENGENALAN Dalam era pekerjaan yang semakin kompleks dan berdaya saing, pengurusan pejabat yang cekap adalah elemen penting dalam memastikan kelancaran operasi sesebuah organisasi. Fungsi pentadbiran yang baik bukan sahaja membantu dalam penyusunan tugas harian, tetapi juga meningkatkan produktiviti, komunikasi yang lebih efektif, serta memastikan pematuhan kepada prosedur dan dasar organisasi. Kursus Pengurusan Dan Pentadbiran Pejabat...

INTRODUCTION Welcome to the "Data Analytics Foundation using Power BI" training program. In this intensive 2-day course, participants will delve into the world of data analytics, starting from foundational concepts and progressing to advanced techniques using Microsoft Power BI. Led by expert instructors, each session will combine theoretical knowledge with practical hands-on exercises to equip...

INTRODUCTION Creative thinking is the ability to develop original and imaginative ideas by viewing situations from new perspectives. It involves thinking outside the box, making connections between seemingly unrelated concepts, and generating innovative solutions to problems. In the workplace, creative thinking enables individuals and teams to design unique strategies, improve processes, and adapt quickly to...

INTRODUCTION There is an art to business success - the art of negotiation. It’s the art of making a deal a matter of persuasion rather than a crude power play. It’s the art of making the  other person your friend, rather than your enemy, no mater how though a bargain you strike. It’s the art...

INTRODUCTION This 2-day basic training is designed to introduce participants to the Occupational Safety and Health Act (OSHA) 1994 and the recent amendments in OSHA 2022. It provides a simple overview of the Act's purpose, key terms, and basic safety practices. The training includes interactive sessions, group activities, and practical assessments to help participants understand...

INTRODUCTION Harnessing the power of Google Workspace can significantly enhance productivity, collaboration, and efficiency in any organization. This three-day, two-night intensive training program is meticulously designed to equip participants with the skills needed to fully utilize Google Workspace's suite of tools. From managing communication through Gmail and Google Chat to streamlining tasks with Google Drive...

PENGENALAN Peralihan daripada pengurusan manual kepada digital kini menjadi keperluan bagi memastikan kecekapan, ketepatan dan kelancaran operasi di pejabat. Kursus ini direka untuk membantu peserta memahami konsep transformasi digital, menguasai kemahiran penggunaan aplikasi terkini seperti ChatGPT dan Copilot, serta mengaplikasikan teknologi ini untuk meningkatkan produktiviti. Melalui 8 modul pembelajaran, peserta akan mempelajari cara menggunakan teknologi...

PENGENALAN Dalam era moden yang penuh cabaran alam sekitar, sosial dan ekonomi, organisasi tidak lagi dinilai hanya berdasarkan keuntungan, tetapi juga pada keupayaan mereka menjaga kelestarian dan tanggungjawab terhadap masyarakat serta tadbir urus yang baik. Prinsip Environmental, Social & Governance (ESG) menjadi piawaian global yang mengukur keberkesanan sesebuah organisasi dalam menguruskan kesan terhadap bumi, komuniti...

RASIONAL Pada bulan September 1999, YB Menteri Sumber Manusia telah melancarkan Kod Amalan Pencegahan dan Pembasmian Gangguan  Seksual Di Tempat Kerja. Kod Amalan ini dibuat bagi memberi garis panduan kepada majikan tentang bagaimana mencegah dan membasmi gangguan seksual di tempat kerja. Ini adalah kerana, jika gangguan seksual dibenarkan atau mudah berlaku di tempat kerja, maka...

PENDAHULUAN Pengetahuan dan kebolehan menulis adalah satu kemahiran yang sangat penting bagi kakitangan yang diberikan tugas sedemikian di dalam sesebuah organisasi terutama bila berurusan dengan pihak kerajaan. Kemahiran ini mampu menghasilkan penulisan yang berkualiti dan mencapai objektif yang ditetapkan serta melambangkan tahap profesionalisma mereka. Terdapat banyak bentuk penulisan yang kerap diperlukan di dalam sesebuah organisasi...

INTRODUCTION In today's fast-paced and digitally connected world, the ability to efficiently utilize productivity tools is crucial for professional success. Microsoft 365, a leading productivity cloud offering from Microsoft, brings together the best tools for the way people work today. By combining the familiar Office applications with powerful cloud services like Teams and SharePoint, it...

INTRODUCTION Many organizations in our fast-paced-technology-intensive world, “just do it” and “do it right the first time”, which is a way life or culture. The functional managers believe they can’t afford to give enough time and effort for new management initiatives or projects in organization. Due to that the organizations don’t have enough resources to...

INTRODUCTION STRATEGIC LEADERSHIP IN SUPPLY CHAIN MANAGEMENT is key to your organization’s competitiveness. The company leaders must be able to improve the organization’s ability to innovate and compete on the world stage, given what you know about your supply chain and the forces that impact it? THE TRIPLE-A SUPPLY CHAIN: AGILITY, ADAPTABILITY, AND ALIGNMENT In...

INTRODUCTION Hiring managers must select the ‘right’ candidate. Conducting an interview, while universally used for selection, must not be limited to an evaluation of a candidate’s technical abilities. Effective organizations recognize that, to find the ‘right’ candidate, it is equally important to assess the applicant’s behavioural or cultural fit for the job and the organization....

PENGENALAN Tanggungjawab utama seorang penyelia adalah untuk memastikan bahawa peruntukan kewangan , sumber tenaga manusia dan bahan yang disediakan dapat dikendalikan dengan berkesan supaya mencapai matlamat organisasi. Program Pembangunan Penyelia dan Kepimpinan ini direkabentuk untuk mempertingkatkan kecekapan penyelia bagi mencapai satu tahap yang membolehkan mereka menjalankan tugas dan tanggungjawab dengan penuh yakin dan berjaya. Kursus...

INTRODUCTION In today's fast- paced, technical business environment world, words and numbers meant everything. So it is of utmost importance that we the users, are able to manage the produce professional documents as reports, emails and even proposals. When you use a computer app to create, edit, and format text documents, you are performing a...