• Managing Time and Work Effectively

    INTRODUCTION Time management is not merely a skill; it's a strategic approach essential for personal and professional success. In a world characterized by constant demands and evolving priorities, effective time management is the linchpin that ensures optimal productivity, reduced stress, and overall well-being. This rationale seeks to underscore the critical importance of time management as...

  • Leadership & Supervisory Skills

    INTRODUCTION Ineffective supervision and leadership could lead to high turnover and absenteeism, employee conflicts and disciplinary problems. Ultimately, the organization will have lower productivity and poor or morale. Leaders and Supervisors must be trained and must develop with essential leadership and supervisory skills to enable them to deal with day-to-day people problems and situations.  ...

  • Penulisan Dokumen Rasmi Kerajaan (Surat Rasmi, Memo, Email, Kertas Kerja, Kertas Laporan & Minit Mesyuarat)

    PENDAHULUAN Pengetahuan dan kebolehan menulis adalah satu kemahiran yang sangat penting bagi kakitangan yang diberikan tugas sedemikian di dalam sesebuah organisasi terutama bila berurusan dengan pihak kerajaan. Kemahiran ini mampu menghasilkan penulisan yang berkualiti dan mencapai objektif yang ditetapkan serta melambangkan tahap profesionalisma mereka. Terdapat banyak bentuk penulisan yang kerap diperlukan di dalam sesebuah organisasi...

  • MS Excel : Intermediate – Advanced

    INTRODUCTION This comprehensive one-day training program is designed to build upon your existing Excel knowledge and take your skills to the next level. Throughout the day, we will dive into intermediate-level concepts and techniques that will empower you to manipulate data, perform advanced calculations, and create visually appealing reports and analyses. This training is specifically...

  • Pemanduan Berhemah / Defensive

    PENGENALAN Kursus ini bertujuan bagi membantu mempertingkatkan personaliti dan kemahiran diri sebagai seorang pemandu kenderaan. Kemahiran pemanduan dan undang-undang jalanraya akan menjadikan mereka seorang pemandu yang profesional, beretika dan             boleh berkomunikasi secara profesional. Pendedahan kepada aspek teknikal asas kepada sesebuah kenderaan boleh membantu mereka memahami teknik pengawalan kenderaan dengan lebih sempurna dan selamat. Kursus...

  • Using AI, ChatGPT, Co-Pilot to Improve Productivity in The Office

    INTRODUCTION In today’s fast-paced office environment, artificial intelligence tools like ChatGPT, Microsoft Copilot, and Canva have revolutionized the way we work. This course empowers office professionals to harness the capabilities of AI to streamline communication, automate repetitive tasks, improve document management, and enhance visual content creation. By the end of the course, participants will be...

  • Business Etiquette and Corporate Image

    INTRODUCTION Looking our best is never more important than in a professional setting. The way we present ourselves convey many hidden and subtle messages to clients and colleagues about our work ethic and professionalism. In today’s fast-paced business world, impressions regarding your competence, intelligence, and reliability are often formed within seconds, often based on your...

  • 7QC Tools & Root Cause Effectively Problem Solving

    INTRODUCTION The 7QC Tools is a continuous improvement tool used in four repetitive stage and seven systematic steps  for addressing the problems or issues using PLAN, DO, Check and Act. It shows that improvement programs must start with careful planning, execution, good control, continuous monitoring and genuine act by documenting it besides leveraging the improvement...

  • Penulisan Secara Profesional & Rasmi dalam BI/BM Dengan Kuasa ChatGPT & Co-Pilot

    PENGENALAN Kemahiran menulis secara profesional dan rasmi dalam Bahasa Melayu (BM) dan Bahasa Inggeris (BI) amat penting bagi memastikan mesej yang disampaikan tepat, jelas, dan berkesan. Dalam dunia perniagaan dan pentadbiran, dokumen rasmi seperti e-mel, surat, laporan, kertas cadangan, kajian, dan minit mesyuarat memerlukan ketepatan dari segi format, bahasa, dan nada penyampaian. Kesilapan kecil boleh...

  • MS PowerPoint : Basic – Intermediate

    INTRODUCTION Microsoft PowerPoint is a presentation software that enables users to create engaging presentations that consist of individual pages, or slides, which may contain text, graphics, sound, movies, hyperlinks, and other objects. PowerPoint enables users to add animation and effects to slideshow elements. Presentations can be printed, displayed, notated, and navigated by the presenter. As...

  • Bengkel Pengendalian Mesyuarat / Minit Mesyuarat

    PENGENALAN Pengendalian mesyuarat yang efektif dan penulisan minit yang tepat memainkan peranan penting dalam memastikan keputusan organisasi direkodkan dengan jelas dan tindakan susulan dapat dilaksanakan secara teratur. Namun begitu, masih ramai penjawat awam yang tidak diberikan latihan khusus mengenai teknik dan tatacara sebenar dalam menguruskan mesyuarat secara menyeluruh. Kursus ini dirancang bagi memberikan pendedahan menyeluruh...

  • Finance for Non-Finance Staff

    INTRODUCTION Finance plays a pivotal role in every organization, and it's essential for non-finance managers to have a solid grasp of financial concepts and practices. This two-day training module is designed to provide non-finance professionals with the knowledge and skills necessary to understand and contribute effectively to their organization's financial decision-making processes. Participants will gain...

  • Effective Negotiation Skills

    INTRODUCTION There is an art to business success - the art of negotiation. It’s the art of making a deal a matter of persuasion rather than a crude power play. It’s the art of making the other person your friend, rather than your enemy, no mater how though a bargain you strike. It’s the art...

  • Kepimpinan Dinamik : Kearah Kepimpinan Berdaya Saing

    OBJEKTIF KURSUS: Meningkatkan kemahiran komunikasi untuk memimpin dengan lebih efektif. Memahami dan mengurus konflik dalam organisasi secara profesional. Menerapkan teknologi AI dalam pengurusan dan kepimpinan. Mengenal pasti jenis personaliti dan kepentingannya dalam kepimpinan. Memupuk pemikiran strategik untuk pengurusan organisasi yang lebih berkesan. Mengamalkan etika dan integriti dalam kepimpinan bagi mewujudkan persekitaran kerja yang positif.  ...

  • Canva – Unleashing Your Design Potential

    INTRODUCTION Greetings and welcome to "Canva Essentials" – a dynamic module designed to empower you with the skills needed to navigate the creative landscape with confidence and flair. In a digital age where visual communication reigns supreme, Canva emerges as a game-changer, offering a user-friendly platform for crafting visually stunning designs. Whether you're a seasoned...

  • Kemahiran Komunikasi dan Intepersonal

    PENGENALAN Komunikasi yang berkesan adalah amat penting bagi setiap orang di dalam semua bidang kehidupan. Kita berkomunikasi untuk menyampaikan maklumat, untuk membina perhubungan, untuk mempengaruhi, untuk berkongsi pendapat, untuk mencari dan menjelaskan maklumat. Komunikasi yang berkesan adalah kunci utama di dalam kerjaya kita dan hubungan kita dengan orang lain. Manusia memenuhi pelbagai keperluan melalui komunikasi,...

  • Microsoft Word : Basic – Intermediate

    INTRODUCTION In today's rapidly evolving technological landscape, a deep understanding of Microsoft's advanced functionalities is essential for professionals seeking to stay ahead in their careers. This training program is meticulously crafted to empower participants with an in-depth understanding of advanced features and techniques across various Microsoft applications. Whether you are a seasoned professional looking to...

  • Power BI for Business Analysis

    INTRODUCTION In today's data-driven landscape, organizations are collecting massive amounts of data from various sources. However, without the right tools and techniques, this wealth of data remains largely untapped. That's where Power Query and Power BI come into play. These robust tools empower you to efficiently transform, cleanse, and integrate diverse datasets, unleashing the true...

  • ChatGPT Mastery

    INTRODUCTION Welcome to the ChatGPT Training Program! This comprehensive course is designed to empower you with the skills and knowledge needed to harness the full potential of ChatGPT across various domains. Whether you're interested in improving daily productivity, enhancing documentation workflows, or optimizing coding tasks, this training program will guide you through the fundamental concepts...

  • Pembangunan Bakat & Kompeten bagi Setiausaha & Pembantu Setiausaha

    PENGENALAN Misi seorang Setiausaha adalah meningkatkan prestasi dan cabaran bagi 2026 adalah untuk mencapai kecemerlangan dan memajukan diri dengan latihan pentadbiran dan kesetiausahaan. Bukan mudah bagi memastikan keselesaan seorang Ketua. Sebagai seorang pembantu kepada Ketua, anda perlu memastikan mereka sentiasa menepati masa untuk setiap temujanji. Juga mempunyai maklumat yang tepat dan terkini dari masa ke...

Untuk pendaftaran, sila isi borang seperti di pautan dan hantarkan terus kepada brainwork.resources@gmail.com