PENDAHULUAN Pengetahuan dan kebolehan menulis adalah satu kemahiran yang sangat penting bagi kakitangan yang diberikan tugas sedemikian di dalam sesebuah organisasi terutama bila berurusan dengan pihak kerajaan. Kemahiran ini mampu menghasilkan penulisan yang berkualiti dan mencapai objektif yang ditetapkan serta melambangkan tahap profesionalisma mereka. Terdapat banyak bentuk penulisan yang kerap diperlukan di dalam sesebuah organisasi...

INTRODUCTION What is the Role in developing a 5’S and Safety in Workplace? Corporate health and safety are important elements of any organization but are often not given enough importance by the leadership unless enforced by quality- certifying institutions. However, many companies, especially those more prone to organizational safety hazards, have seen vast benefits from...

INTRODUCTION It doesn't matter what industry you are in - whether government or private sector, retail or service operation, from supermarkets & restaurants to insurance & banking to the tourism industry - serving customers is what it's all about. Doing it well ensures your company's healthy passage through the current economic situation. Let's face it...

COURSE REQUIREMENT Participants should be able to use a PC at the beginner level; Basic knowledge and functionality of Microsoft Word; Microsoft Office 2013 and above   MICROSOFT WORD Microsoft Word is an under-rated software. Most of the Users will assumed that Microsoft Word is a very easy software to learn and use. There is...

PENGENALAN Kerani dan Pembantu Tadbir merupakan individu penting yang menjadi jentera yang melaksanakan segala arahan daripada pengurusan. Kumpulan kerani dan pembantu tadbir yang cemerlang merupakan petugas barisan hadapan yang mencorak rentak bagi sesebuah organisasi. Transformasi perlu dilakukan selaras dengan peredaran arus pemodenan dan kecanggihan teknologi bagi memenuhi keperluan di dalam profesion ini yang sering berubah...

INTRODUCTION Most important asset of any organization is its people. The growth and success of an organization depend on them. At the same time, the most important yet the most challenging responsibility is to manage people in your organization because of changing technologies, workforce, different cultures, attitudes, behaviours, expectations and impact of global competition. People...