INTRODUCTION

Image is not just the way you dress, looks and individual physiques. Professional image world offers individual with packages that will shows competencies and characteristics while working.

Staff with attractive, charming personalities are an important assets for an organization. With professional image, staff’s quality and reputations will increase and glows in appearance, etiquettes and communication sense. Appearance/personalities is vital for staff as they are ambassadors for the organization. The staff professionalism contributes to the vision and mission achievement of the organization.

PROGRAMME OBJECTIVES

• Identify the direct impact of individual image towards the organization.
• Analyze the needs for improvement of image and professionalism.
• Provides guidelines for personal and professional appearance.
• Improves individual communication internally and externally for the organization.
• Enhance confidence and influence as a personal and professional development translates into a positive change in attitudes, appearance and actions.

COURSE CONTENTS

MODULE 1 : THE PERCECPTION OF PROFESSIONAL IMAGE : YOUR 1^ST IMPRESSION

• Getting to know your ABC’s of Professional Image
• The element of First Impression and Lasting Impression
  • Visual (How you look), Sound (How you communicate), Personality (How you behave)
• 5 common mistakes that makes your career at risk

MODULE 2 : GETTING TO KNOW ABOUT YOUR PERSONALITY AND FIGURE

• The Influence of Style Personality vs Professional Image
  • Romantic
  • Classic Traditional
  • Dramatic
  • Sporty Natural
  • Classic Elegant
  • Creative
• Your body shape and the impact of choosing your dressing

MODULE 3 : CREATING YOUR PRESENTABLE APPEARANCE

• The Art of Looking Presentable
• Dress code and how you can adapt
  • Format Business Attire – most formal
  • Semi-Formal Attire
  • Informal Attire – most casual
• The 2 items that you must get it right to look exclusive and professional – shoes and handbag

MODULE 4 : COMPLETE YOUR LOOK : THE FIRST CLASS IMAGE

• Wearing colour to your advantage and deliver solid message
• The little things that matter
  • Accessories
  • Smell and perfume
  • Personal hygiene

MODULE 5 : BUILDING ETIQUETTE FOR PROFESSIONAL RELATIONS

• Making eye contact and smile
• Name Card and Business Card etiquette
• Handshakes protocol
• Name tag etiquette
• How to introduce yourself and others in formal and informal situation
• The Art of Networking Skills
• 3P & 1Q (privacy, Punctuality, Personal Question)

MODULE 6 : YOUR BUSINESS BODY LANGUAGE (NON-VERBAL) AND BEHAVIOUR

• Behaviour – Facial Expression – Voice / Speed – Body Language
• Positive and negative body posture and gestures
• Respecting personal space
• Learn the way to poise, walk & talk in elegance & impeccable manners (Deportment)

MODULE 7 : BUILD UP YOUR PROFESSIONAL COMMUNICATION

• Recognize your intonation while speaking
• Listening vs Hearing
• Active questioning skills
• Analyze your personality towards communication
• The SWOT Analysis Skills vs Communication

MODULE 8 : PROFESSIONAL MAKE-UP, GROOMING, HAIR & HIJAB STYLING

• Basic skin care for men and women
• Understanding products and cosmetics
• 3 simple techniques make-up can help ladies in their career
• Guide to style your hijab / hair according to your face shape, hair colour and skin tone.

WHO SHOULD ATTEND ?

Managers, Executives, Trainers, Sales Professionals, Secretaries, Administrators, Frontliners, Support Staff et cetera

FEES

INDIVIDUAL RM1,000.00 per pax

EARLY BIRD RM800.00 per pax

(payment 14 days before the program)

2 PAX  RM900.00 per pax

3 PAX or  > RM850.00 per pax

(Fees – without accomodation)

TRAINER

Rina Baha or

Siti Sabariah