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BEGIN:VEVENT
DTSTART;TZID=UTC:20260909T080000
DTEND;TZID=UTC:20260910T170000
DTSTAMP:20260409T143339
CREATED:20251209T104901Z
LAST-MODIFIED:20251209T104901Z
UID:1533-1788940800-1789059600@brainwork-resources.com
SUMMARY:Pengurusan dan Pentadbiran Pejabat
DESCRIPTION:PENGENALAN \nDalam era pekerjaan yang semakin kompleks dan berdaya saing\, pengurusan pejabat yang cekap adalah elemen penting dalam memastikan kelancaran operasi sesebuah organisasi. Fungsi pentadbiran yang baik bukan sahaja membantu dalam penyusunan tugas harian\, tetapi juga meningkatkan produktiviti\, komunikasi yang lebih efektif\, serta memastikan pematuhan kepada prosedur dan dasar organisasi. \nKursus Pengurusan Dan Pentadbiran Pejabat ini direka khas untuk meningkatkan kecekapan peserta dalam bidang pengurusan pejabat dan perkeranian. Ia merangkumi pelbagai aspek penting seperti kemahiran komunikasi\, pengurusan masa\, teknologi pejabat\, serta strategi untuk menangani cabaran dalam persekitaran kerja yang dinamik. \nPeserta akan didedahkan kepada teknik pengurusan yang lebih sistematik dan moden\, selari dengan perkembangan teknologi serta keperluan semasa dalam dunia pekerjaan. \n  \nOBJEKTIF KURSUS \nPada akhir kursus ini\, peserta akan dapat: \n\nMemahami asas pengurusan pejabat yang efektif dan sistematik.\nMenggunakan teknologi pejabat dengan lebih efisien untuk meningkatkan produktiviti.\nMembangunkan kemahiran komunikasi dan interpersonal yang berkesan.\nMenyesuaikan diri dengan perubahan serta memperkasakan diri untuk menjadi pekerja yang proaktif.\nMeningkatkan kemahiran mengurus masa dan menyusun keutamaan tugas dengan baik.\nMenangani tekanan kerja dan cabaran di tempat kerja secara profesional.\nMemahami asas keselamatan data dalam pengurusan pejabat.\nMenggunakan kecerdasan buatan (AI) untuk meningkatkan kecekapan kerja.\nMeningkatkan kemahiran kepimpinan dan bekerja dalam satu pasukan.\n\n  \nKANDUNGAN KURSUS \nMODUL 1: ANJAKAN SIKAP POSITIF \n\nMengenalpasti Sikap Negatif dan Positif\nKepentingan Bersikap Positif di Tempat Kerja\nTeknik Menerapkan Sikap Positif\n\nMODUL 2: PEMERKASAAN DIRI UNTUK MENGUBAH (EMPOWERMENT) \n\nKepentingan pemerkasaan diri\nKaedah untuk memperkasakan diri\nMengenalpasti perkara yang boleh diubah sendiri\nMengaplikasikan Perubahan di Tempat Kerja\n\nMODUL 3: KEMAHIRAN INTERPERSONAL DAN KOMUNIKASI \n\nTeknik komunikasi efektif di tempat kerja\nKemahiran mendengar untuk meningkatkan keberkesanan kerja\nMenggunakan gaya asertif di tempat kerja\nProfiling personaliti\n\nMODUL 4: MENANGANI KETUA YANG RUMIT \n\nMemahami punca kesukaran dalam berurusan dengan ketua\nMengenalpasti keperluan ketua\nMenyusun keutamaan kerja berdasarkan arahan ketua\nStrategi mencapai keserasian dengan ketua\n\nMODUL 5: PENGURUSAN MASA DAN PENYUSUNAN KEUTAMAAN KERJA \n\nPrinsip pengurusan masa yang efektif\nTeknik menyusun keutamaan tugas\nMengatasi gangguan & cabaran dalam tugasan harian\n\nMODUL 6: PENGURUSAN MESYUARAT \n\nKepentingan pengurusan mesyuarat yang efektif\nPerancangan dan penyediaan mesyuarat\nTeknik pengendalian mesyuarat secara profesional\nPenyediaan minit mesyuarat dan tindakan susulan\n\nMODUL 7: MENANGANI TEKANAN DAN CABARAN KERJA \n\nPunca-punca tekanan di tempat kerja\nTeknik mengurus tekanan dengan efektif\n\n“pattern of language”\n“pattern of physiology”\nFocus\n\n\nStrategi menangani konflik di pejabat\n\nMODUL 8: PENGGUNAAN AI DALAM PENGURUSAN PEJABAT \n\nPengenalan kepada ai dalam pengurusan pejabat\nAutomasi tugasan pejabat menggunakan ai\nPenggunaan chatbots dan alat ai untuk komunikasi\nAktiviti: latihan interaktif dengan AI tools\n\nMODUL 9:  KEPIMPINAN DAN KERJASAMA PASUKAN \n\nCiri-ciri kepimpinan yang berkesan\nCara bekerjasama dalam pasukan yang dinamik\nKepentingan kecerdasan emosi dalam kepimpinan\n\n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nPESERTA KURSUS  \nKumpulan Sokongan / Eksekutif \n  \nTRAINER \nMazibah Mohd Zin atau \nMazdurah Mohd Zin atau \nIsmail Hashim \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus )
URL:https://brainwork-resources.com/event/pengurusan-dan-pentadbiran-pejabat/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260914T080000
DTEND;TZID=UTC:20260915T170000
DTSTAMP:20260409T143339
CREATED:20251209T105021Z
LAST-MODIFIED:20251209T105021Z
UID:1535-1789372800-1789491600@brainwork-resources.com
SUMMARY:Data Analytics Foundation Using Power BI
DESCRIPTION:INTRODUCTION \nWelcome to the “Data Analytics Foundation using Power BI” training program. In this intensive 2-day course\, participants will delve into the world of data analytics\, starting from foundational concepts and progressing to advanced techniques using Microsoft Power BI. Led by expert instructors\, each session will combine theoretical knowledge with practical hands-on exercises to equip participants with the skills and insights needed to effectively analyze\, visualize\, and communicate data-driven insights. Whether you’re new to data analytics or looking to enhance your existing skills\, this training will provide you with the tools and knowledge to harness the power of data and make informed decisions. Join us on this transformative journey and unlock the full potential of data analytics with Power BI \n  \nLEARNING OUTCOME \nAt the end of the course\, the participants will be able to: \n\nAcquire a comprehensive understanding of data analytics principles\, techniques\, and methodologies.\nDevelop proficiency in using Power BI for data analysis\, visualization\, and reporting.\nGain practical skills in importing\, cleaning\, transforming\, and modeling data to derive actionable insights.\nMaster advanced data manipulation and visualization techniques to handle complex data sets effectively.\nInterpret data insights accurately\, apply statistical analysis\, and forecast trends for informed decision-making.\nUtilize storytelling techniques to communicate data-driven narratives and engage stakeholders effectively.\nDesign impactful presentations and reports using Power BI to convey insights clearly and persuasively\n\n  \nCOURSE CONTENT \nSESSION 1 : INTRODUCTION TO DATA ANALYTICS \n\nUnderstanding data analytics and its applications.\nTypes of analytics: descriptive\, diagnostic\, predictive\, and prescriptive.\nReal-world examples showcasing the impact of data analytics.\n\nSESSION 2 : OVERVIEW OF POWER BI \n\n\n\nIntroduction to Power BI: features\, capabilities\, and editions.\nExploring the Power BI interface: ribbons\, panes\, and views.\nDifferentiating between Power BI Desktop\, Service\, and Mobile.\n\n\n\nSESSION 3 : DATA IMPORT AND TRANSFORMATION \n\n\n\nConnecting to various data sources: Excel\, databases\, web services.\nUnderstanding data loading options and best practices.\nApplying basic data cleaning and transformation techniques using Power Query Editor.\n\n\n\nSESSION 4 : INTRODUCTION TO DATA VISUALIZATION \n\n\n\nPrinciples of effective data visualization.\nOverview of Power BI visualizations: charts\, graphs\, maps.\nCreating basic visualizations to represent imported data.\n\n\n\nSESSION 5 : ADVANCED DATA TRANSFORMATION \n\n\n\nAdvanced data cleaning and shaping techniques.\nHandling complex data structures: hierarchies\, relationships\, etc.\nImplementing custom calculations and transformations using DAX.\n\n\n\nSESSION 6 : ADVANCED DATA VISUALIZATION \n\n\n\nCustomizing visualizations for improved clarity and interactivity.\nExploring additional visualization types and features.\nDesigning interactive dashboards and reports for effective data communication.\n\n\n\nSESSION 7 : DATA MODELLING BASICS \n\n\n\nIntroduction to data modeling: tables\, relationships\, measures.\nImplementing basic data modeling techniques in Power BI.\n\n\n\nSESSION 8 : PRACTICE AND Q&A \n\n\n\nHands-on exercises to reinforce learning.\nAddressing participant queries and clarifications.\n\n\n\nSESSION 9 : DATA ANALYSIS TECHNIQUES \n\n\n\nInterpreting data insights and trends.\nApplying statistical analysis and forecasting techniques.\nIdentifying patterns and outliers in data sets.\n\n\n\nSESSION 10 : STORYTELLING WITH DATA \n\nConstructing compelling narratives using data.\nIncorporating storytelling elements into data presentations.\nEngaging stakeholders through effective data storytelling.\n\nSESSION 11 : PRESENTATION AND STAKEHOLDER COMMUNICATION \n\nDesigning impactful presentations using Power BI reports.\nBest practices for presenting data insights to stakeholders.\nAddressing stakeholder questions and feedback effectively.\n\nSESSION 12 : FINAL PROJECT AND CONCLUSION \n\nParticipants apply learned skills to create a comprehensive data analysis project.\nGroup presentations and peer feedback session.\nRecap of key learnings and distribution of certificates\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, hands-on with close supervision by the trainers\, presentation\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nHead of department\, Managers\, IT department\, HR personel \n  \nTRAINER \nHazry Hidzir or \nShamsiyah Abdul Kadir or \nFakhrul Syahmir \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/data-analytics-foundation-using-power-bi/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260921T080000
DTEND;TZID=UTC:20260922T170000
DTSTAMP:20260409T143339
CREATED:20251209T105122Z
LAST-MODIFIED:20251209T105122Z
UID:1537-1789977600-1790096400@brainwork-resources.com
SUMMARY:Creative Critical Thinking
DESCRIPTION:INTRODUCTION \nCreative thinking is the ability to develop original and imaginative ideas by viewing situations from new perspectives. It involves thinking outside the box\, making connections between seemingly unrelated concepts\, and generating innovative solutions to problems. In the workplace\, creative thinking enables individuals and teams to design unique strategies\, improve processes\, and adapt quickly to changing environments. It fuels innovation and allows organizations to stay ahead of the competition by continuously improving and evolving. \nCritical thinking\, on the other hand\, is the ability to analyze information objectively and make reasoned judgments. It involves evaluating evidence\, questioning assumptions\, identifying logical connections\, and solving problems based on facts rather than emotions or bias. At work\, critical thinking ensures sound decision-making\, reduces errors\, and improves efficiency by allowing employees to assess risks\, weigh alternatives\, and choose the most effective course of action. Together\, creative and critical thinking empower professionals to not only generate new ideas but also evaluate and implement them effectively. \n  \nOBJECTIVES \nAt the end of the programme\, the participants will be able to: \n\nLearn techniques on how to use and capitalise on the strengths of the right brain in order to generate more creative ideas.\nTo apply and using creativity mind-mapping and brainstorming in problem solving.\nDescribe the concept of critical thinking and why it is so important for establishing facts before making workplace decisions\nDemonstrate skills in creative thinking by identifying and refining a ‘problem’ and approaching problem-solving from different angles with a fresh perspective\nBuild stronger arguments with evidence-based decision making by discerning fact from fiction\, and drawing on reasoned arguments for solving problems\nCombine both critical and creative thinking to approach problems with sound judgement\, and by offering innovative solutions\, by yourself and with others.\n\n  \nCOURSE CONTENT \nMODULE 1 : THE THINKING PROCESS \n\nPhysiology of the brain and its impact on thinking process.\nLeft Brain\, Right Brain\, Brain Sprain – understanding your preferred approach.\nThinking out of the box\nHow to define a problem and separate fact from opinionated fact and opinion\n\nMODULE 2 : CREATIVE THINKING TECHNIQUES \n\nBrainstorming effectively\nMind mapping\nSCAMPER technique\nDesign thinking basics\nCreative storytelling\n\nMODULE 3 : CRITICAL THINKING ESSENTIALS \n\nIdentifying assumptions\nEvaluating arguments\nLogical fallacies\nAsking critical questions\nSynthesizing information\n\nMODULE 4 : ANALYTICAL TOOLS FOR DECISION-MAKING \n\nSWOT analysis\nRoot cause analysis\nCost-benefit evaluation\nThe 5 Whys technique\n\nMODULE 5 : PROBLEM IDENTIFICATION AND DECISION MAKING \n\nProblem Identification\nA Rational Approach To Problem Solving\nProblem Solving Tools and Techniques\nThe Planning Process\nDecision Making and Planning\n\nMODULE 6 : MANAGING INNOVATION \n\nThe innovation search\nThe climate of innovation\nUnderstanding and facilitating the process of innovation\nNurturing creativity and entrepreneurship within an organization\n\n  \nTARGET PARTICIPANTS \nExecutive level \n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nTRAINER \nIsmail Hashim or \nMazibah Mohd Zin \nDr Rahman Ibrahim \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/creative-critical-thinking/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260923T080000
DTEND;TZID=UTC:20260924T170000
DTSTAMP:20260409T143339
CREATED:20251209T105234Z
LAST-MODIFIED:20251209T105234Z
UID:1539-1790150400-1790269200@brainwork-resources.com
SUMMARY:Influencing and Negotiation Skills
DESCRIPTION:INTRODUCTION \nThere is an art to business success – the art of negotiation. It’s the art of making a deal a matter of persuasion rather than a crude power play. It’s the art of making the  other person your friend\, rather than your enemy\, no mater how though a bargain you strike. It’s the art of choosing the right strategy for each situation\, painting the right business picture\, projecting the right personal image\, doing the right research\, offering the right inducement\, applying the right pressure at the right time\, asking the right questions\, demanding the right extras. \nIn today’s business climate\, the importance of successful negotiation cannot be overstated. Mistakes made during negotiations today are far more serious than they  were just a few years ago. This programme has been designed for executive in general management\, finance\, purchasing marketing\, sales personnel and industrial  relations. It develops skills for more effective negotiation both within and outside the  organisation. \n\nOBJECTIVES \nAt the end of this programme\, the participants will be able to: – \n\nSuccessfully manage profitable relationships and negotiate assertively with customers\nManage every negotiating session to produce desired result\nResolve conflicts during negotiations using a consultative problem-solving approach\nImprove customers\, confidence and negotiating\n\n  \nCOURSE CONTENT \nMODULE 1 : THE ART OF NEGOTIATION \n\nNegotiation as a Basic Life Skill\nSelf-Assessments of Negotiating Practices\nAn Overview of the Negotiating Process: The Four Phases\n\nMODULE 2 : PLANNING FOR NEGOTIATIONS \n\nGetting the facts\nSetting Negotiating Objectives\nTeam Exercises\nDefining the Settlement Range\n\nMODULE 3 : INFLUENCE BEHAVIOURS \n\nThe Patterns of Language to Influence and Persuade Others\nThe Conscious use of Language and it’s effect\nCreate Positive Internal Representations\nThe Language Patterns of Influence\nIntonation Patterns\n\nMODULE 4 : UNDERSTANDING DIFFERENT PERSONALITY \n\nPersonality Profiling\nUnderstand each personality profile\nDealing with each character\n\nMODULE 5 : AT THE BARGAINING TABLE \n\nFiring the Opening Gun\nReturning the Serve\nListening Skills and Body Language\nExtracting and Granting Concessions\nTesting and Maintaining Credibility\n\nMODULE 6 : USING POWER AND APPLYING PRESSURE \n\nSources of Power and Leverage\nUsing Power Tactics\nResisting Intimidation and Pressure\nFighting Dirty Tactics\n\nMODULE 7 : REACHING AGGREMENT \n\nCo-operative Modes of Negotiation\nAnalysis of role-plays Results\nBreaking an Impasse\nCoping with Deadlock\nFallback Solutions\n\nMODULE 8 : THE WINNING NEGOTIATOR.  \n\nAssessing Your Negotiation Situation\nDeveloping a Negotiation Improvement Plan\n\n \nTARGET PARTICIPANTS \nExecutive and Management level \n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nTRAINER \nDr Rahman Ibrahim \nMazibah Mohd Zin \nMazdurah Mohd Zin \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/influencing-and-negotiation-skills/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260928T080000
DTEND;TZID=UTC:20260929T170000
DTSTAMP:20260409T143339
CREATED:20251209T105348Z
LAST-MODIFIED:20251209T105348Z
UID:1541-1790582400-1790701200@brainwork-resources.com
SUMMARY:Occupational Safety and Health (OSHA)
DESCRIPTION:INTRODUCTION \nThis 2-day basic training is designed to introduce participants to the Occupational Safety and Health Act (OSHA) 1994 and the recent amendments in OSHA 2022. It provides a simple overview of the Act’s purpose\, key terms\, and basic safety practices. The training includes interactive sessions\, group activities\, and practical assessments to help participants understand their roles and responsibilities in ensuring workplace safety. \n  \nOBJECTIVES \n\nUnderstand the basic principles and purpose of OSHA\nRecognize the key amendments introduced in OSHA\nLearn basic safety practices and emergency response\nUnderstand the roles and responsibilities of employers and employees under OSHA.\nGain confidence in identifying workplace hazards and reporting\n\n  \nCOURSE CONTENT  \nMODULE 1 : WHAT IS OSHA? \n\nUnderstanding OSHA: Purpose and Importance\nKey terms and definitions\nWho is responsible for safety & health at the workplace?\n\nMODULE 2 : BASIC ELEMENTS OF OSHA\, 1994 \n\nGeneral duties of employers and employees\nWhat are Safety & Health Committee?\nOverview of risk assessment basics\n\nMODULE 3 : INTRODUCTION TO OSHA 2022\, AMENDMENTS \n\nWhy are amendments made in 2022?\nOverview of the main changes\nSimple examples of how these changes impact workplaces\n\nMODULE 4 : SAFETY CULTURE AND ITS IMPORTANCE \n\nWhai is a Safety Culture?\nHow to foster a safety-first mindset at work\nSimple steps for everyday safety\n\nMODULE 5 : STEPS TO ENSURE SAFETY AT THE WORKPLACE \n\nSimple safety checks and practices\nBesic emergency response steps\nHow to report safety issues\n\nMODULE 6 : HANDS ON ACTIVITY : IDENTIFYING HAZARDS \n\nGroup activity : Identifying common workplace hazards\nBasic tips on how to control or prevent hazards\n\nMODULE 7 : UNDERSTANDING YOUR RIGHTS AND RESPONSIBILITIES \n\nEmployees rights under OSHA\nHow to prticipate in safety activities\nRole of employers in ensuring safety\n\nMODULE 8 : EMERGENCY PREPAREDNESS BASICS  \n\nSimple steps for emergency situations\nHow to create a basic emergency plan\nCoordination with emergency services\n\nFINAL ASSESSMENT AND FEEDBACK \n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nTARGET GROUP \nSafety Officers and others \n  \nTRAINER \nDr Ch.M Aidil Fahmi Shadan \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants) \n 
URL:https://brainwork-resources.com/event/occupational-safety-and-health-osha/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261005T080000
DTEND;TZID=UTC:20261006T170000
DTSTAMP:20260409T143339
CREATED:20251210T103219Z
LAST-MODIFIED:20251210T103219Z
UID:1543-1791187200-1791306000@brainwork-resources.com
SUMMARY:Google Workspace Mastery
DESCRIPTION:INTRODUCTION \nHarnessing the power of Google Workspace can significantly enhance productivity\, collaboration\, and efficiency in any organization. This three-day\, two-night intensive training program is meticulously designed to equip participants with the skills needed to fully utilize Google Workspace’s suite of tools. From managing communication through Gmail and Google Chat to streamlining tasks with Google Drive and Google Docs\, this program covers the essential aspects of Google Workspace. \nParticipants will engage in a combination of interactive sessions\, hands-on activities\, and real-world scenarios to gain practical experience. By the end of the program\, attendees will be adept at leveraging Google Workspace to its fullest potential\, ensuring smoother workflows and enhanced collaboration within their teams. \nOur expert trainers will guide participants through each module\, providing insights\, tips\, and strategies to maximize the benefits of Google Workspace. Whether you are new to these tools or looking to deepen your existing knowledge\, this training program is tailored to meet your needs. \n  \nLEARNING OUTCOME \nBy the end of this training\, participants will be able to: \n\nEfficiently navigate and utilize key features of Gmail\, Google Calendar\, Google Chat\, and Google Meet for effective communication.\nManage and organize files and documents using Google Drive and Google Docs.\nCollaborate seamlessly with team members using Google Sheets\, Google Slides\, and Google Forms.\nIntegrate Google Workspace tools to enhance productivity and streamline workflows.\n\n  \nCOURSE CONTENT \nMODULE 1 : MASTERING GMAIL \n\nOverview of Gmail interface and settings\nOrganizing emails with labels and filters\nEffective email management strategies\nHands-on Activity: Customizing Gmail settings\n\nMODULE 2 : GOOGLE CALENDAR FOR EFFICIENT SCHEDULING \n\nCreating and managing events\nSharing and collaborating on calendars\nUsing Calendar for team scheduling\nHands-on Activity: Setting up and managing events\n\nMODULE 3 : GOOGLE CHAT AND MEET \n\nCommunicating via Google Chat\nSetting up and conducting meetings with Google Meet\nIntegrating Chat and Meet with other Workspace tools\nHands-on Activity: Hosting a virtual meeting\n\nMODULE 4 : GOOGLE DRIVE ESSENTIALS \n\nNavigating Google Drive interface\nOrganizing files and folders\nSharing and permissions management\nHands-on Activity: Organizing and sharing files\n\nMODULE 5 : CREATING AND COLLABORATING WITH GOOGLE DOCS \n\nDocument creation and formatting\nReal-time collaboration and commenting\nVersion history and document management\nHands-on Activity: Collaborative document creation\n\nMODULE 6 : ADVANCED FEATURES OF GOOGLE SHEETS \n\nSpreadsheet creation and data entry\nUsing formulas and functions\nData visualization with charts and graphs\nHands-on Activity: Analyzing data in Sheets\n\nMODULE 7 : ENGAGING PRESENTATIONS WITH GOOGLE SLIDES \n\nDesigning effective presentations\nCollaboration and feedback in Slides\nIntegrating Slides with other Workspace tools\nHands-on Activity: Creating a presentation\n\nMODULE 8 : COLLECTING DATA WITH GOOGLE FORMS \n\nCreating and customizing forms\nAnalyzing form responses\nEmbedding and sharing forms\nHands-on Activity: Designing a survey form\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, hands-on with close supervision by the trainers\, presentation\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nThis training program is designed for: \n\nProfessionals and teams who want to enhance their productivity using Google Workspace.\nNew users of Google Workspace looking for a comprehensive introduction.\nIntermediate users seeking to deepen their knowledge and proficiency.\nIT professionals and administrators responsible for managing Google Workspace in their organizations.\n\n  \nTRAINER \nFakhrul Syahmi \nHazry Hidzir \nShamsiyah Abd Kadir \nSuhaily Georga Abdullah \nAdila Diyana Erwan \nKamil Rohman \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants) \n 
URL:https://brainwork-resources.com/event/google-workspace-mastery/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261007T080000
DTEND;TZID=UTC:20261008T170000
DTSTAMP:20260409T143339
CREATED:20251210T103327Z
LAST-MODIFIED:20251210T103327Z
UID:1545-1791360000-1791478800@brainwork-resources.com
SUMMARY:Pengurusan Pejabat Era Baru : Dari Manual ke Digital
DESCRIPTION:PENGENALAN\nPeralihan daripada pengurusan manual kepada digital kini menjadi keperluan bagi memastikan kecekapan\, ketepatan dan kelancaran operasi di pejabat. Kursus ini direka untuk membantu peserta memahami konsep transformasi digital\, menguasai kemahiran penggunaan aplikasi terkini seperti ChatGPT dan Copilot\, serta mengaplikasikan teknologi ini untuk meningkatkan produktiviti. \nMelalui 8 modul pembelajaran\, peserta akan mempelajari cara menggunakan teknologi AI bagi penulisan dokumen rasmi\, penyediaan jadual\, pengurusan data\, pembuatan infografik\, penyelidikan dan penyelesaian masalah kerja. Hasilnya\, peserta akan lebih bersedia menguruskan pejabat dengan cara yang moden\, efisien dan mesra teknologi. \n  \nOBJEKTIF KURSUS \n\nMemahami konsep asas transformasi digital dan peranan AI dalam pengurusan pejabat moden.\nMenggunakan ChatGPT sebagai alat bantuan penulisan untuk email\, surat dan dokumen rasmi.\nMengaplikasikan Copilot dalam perisian Microsoft Office bagi meningkatkan produktiviti kerja.\nMengurus dokumen dan data secara digital untuk capaian pantas dan teratur.\nMenyediakan jadual kerja dan senarai semak dengan bantuan ChatGPT.\nMenghasilkan gambar dan infografik menggunakan ChatGPT untuk tujuan persembahan dan laporan.\nMenyediakan kajian atau laporan penyelidikan dengan bantuan ChatGPT.\nMenggunakan ChatGPT untuk menyelesaikan masalah kerja harian di pejabat secara kreatif dan efisien.\n\n  \nKANDUNGAN KURSUS \nMODUL 1 : PENGENALAN TRANSFORMASI DIGITAL DAN AI\nKonsep transformasi digital.\n• Peranan AI dalam pengurusan pejabat moden.\n• Kepentingan adaptasi teknologi di tempat kerja.\n• Latihan: Mengenal pasti peluang digitalisasi dalam pejabat. \nMODUL 2 : PENGGUNAAN CHATGPT UNTUK PENULISAN DOKUMEN\n• Menyediakan email rasmi dengan ChatGPT.\n• Menulis surat dan laporan dengan bantuan AI.\n• Teknik menyemak dan membetulkan dokumen.\n• Latihan: Menulis surat rasmi menggunakan ChatGPT. \nMODUL 3 : MEMANAFAATKAN COPILOT DALAM MS OFFICE\n• Fungsi Copilot dalam Word\, Excel dan PowerPoint.\n• Automasi tugas dalam Office.\n• Penghasilan dokumen profesional dengan pantas.\n• Latihan: Membina laporan menggunakan Copilot. \nMODUL 4 : DIGITALISASI DOKUMEN & PENGURUSAN DATA\n• Mengimbas dan menyimpan dokumen secara digital.\n• Penggunaan sistem fail awan.\n• Pengurusan data secara selamat.\n• Latihan: Menyusun fail digital mengikut kategori. \nMODUL 5 : PENYEDIAAN JADUAL & SENARAI SEMAK CHATGPT\n• Membina jadual kerja harian.\n• Menyediakan senarai semak projek.\n• Menggunakan ChatGPT untuk merancang tugasan.\n• Latihan: Mencipta jadual mingguan menggunakan ChatGPT. \nMODUL 6 : PENYEDIAAN GAMBAR & INFOGRAFIK DENGAN CHATGPT\n• Menghasilkan imej untuk laporan.\n• Membuat infografik interaktif.\n• Menggabungkan teks dan visual.\n• Latihan: Mencipta infografik untuk pembentangan. \nMODUL 7 : MENYEDIAKAN KAJIAN DENGAN BANTUAN CHATGPT\n• Pengumpulan maklumat dari sumber sahih.\n• Merumuskan dapatan kajian.\n• Membina laporan kajian.\n• Latihan: Menyediakan ringkasan kajian topik pilihan. \nMODUL 8 : MENGGUNAKAN CHATGPT UNTUK PENYELESAIAN MASALAH KERJA\n• Mengenal pasti masalah kerja.\n• Menjana idea penyelesaian kreatif.\n• Mengautomasi proses tertentu.\n• Latihan: Menyelesaikan masalah pejabat menggunakan ChatGPT. \n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nTerbuka kepada semua \n  \nTRAINER \nAzmi Shahrin \nFakhrul Syahmi \nHazry Hidzir \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus )
URL:https://brainwork-resources.com/event/pengurusan-pejabat-era-baru-dari-manual-ke-digital-2/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261014T080000
DTEND;TZID=UTC:20261015T170000
DTSTAMP:20260409T143339
CREATED:20251210T103434Z
LAST-MODIFIED:20251210T103434Z
UID:1547-1791964800-1792083600@brainwork-resources.com
SUMMARY:Kursus Environmental\, Social and Governance (ESG)
DESCRIPTION:PENGENALAN \nDalam era moden yang penuh cabaran alam sekitar\, sosial dan ekonomi\, organisasi tidak lagi dinilai hanya berdasarkan keuntungan\, tetapi juga pada keupayaan mereka menjaga kelestarian dan tanggungjawab terhadap masyarakat serta tadbir urus yang baik. Prinsip Environmental\, Social & Governance (ESG) menjadi piawaian global yang mengukur keberkesanan sesebuah organisasi dalam menguruskan kesan terhadap bumi\, komuniti dan pemegang  taruh.                                                            . \nPelaksanaan ESG yang strategik bukan sahaja meningkatkan reputasi dan keyakinan pelabur\, tetapi juga membina daya tahan organisasi dalam jangka panjang. Melalui kursus ini\, peserta akan memperoleh kefahaman menyeluruh tentang konsep ESG\, cara pelaksanaannya\, serta strategi untuk menyepadukan prinsip-prinsip tersebut dalam operasi harian organisasi mereka. \n  \nOBJEKTIF \n\nMemahami konsep dan kepentingan ESG dalam konteks organisasi moden.\nMengenalpasti impak alam sekitar\, sosial dan tadbir urus terhadap prestasi organisasi.\nMembangunkan strategi ESG yang selaras dengan matlamat korporat dan nasional.\nMenilai risiko dan peluang yang timbul daripada isu kelestarian dan sosial.\nMenguasai amalan terbaik dalam pelaporan dan penilaian ESG.\nMeningkatkan kesedaran terhadap tanggungjawab sosial dan alam sekitar di tempat kerja.\nMenggalakkan budaya organisasi yang beretika\, telus dan mampan.\n\n  \nKANDUNGAN KURSUS \nMODUL 1 : PENGENALAN KEPADA ESG \n\nSejarah dan evolusi ESG\nKepentingan ESG dalam dunia korporat\nESG vs CSR – Perbezaan dan hubungan\nAgenda ESG di Malaysia dan global\nTrend dan masa depan ESG\n\nMODUL 2 : DIMENSI ENVIRONMENTAL (E) \n\nPengurusan tenaga dan sumber\nPengurangan karbon dan perubahan iklim\nPengurusan sisa dan kitar semula\nPolisi hijau dan amalan lestari\nPengukuran prestasi alam sekitar\n\nMODUL 3 :DIMENSI SOCIAL (S) \n\nHak asasi pekerja dan kesejahteraan\nKepelbagaian\, kesamarataan dan inklusiviti\nKomuniti dan pembangunan social\nKesihatan & keselamatan pekerjaan\nEtika dalam rantaian bekalan\n\nMODUL 4 : DIMENSI GOVERNANCE (G) \n\nStruktur tadbir urus korporat\nKetelusan dan akauntabiliti\nPolisi anti-rasuah dan etika korporat\nKepimpinan dan tanggungjawab lembaga\nAudit dan pelaporan tadbir urus\n\nMODUL 5 : ESG RISK & OPPORTUNITY MANAGEMENT \n\nMengenal pasti risiko ESG\nPenilaian kesan dan mitigasi\nMengimbangi keuntungan dan kelestarian\nKes-kes sebenar pengurusan risiko ESG\nIntegrasi risiko ESG dalam strategi korporat\n\nMODUL 6 : ESG PERFORMANCE & REPORTING \n\nPenunjuk prestasi utama (KPI) ESG\nRangka pelaporan antarabangsa (GRI\, TCFD\, SASB)\nESG rating & benchmarking\nStrategi komunikasi pelaporan ESG\nPelaporan digital dan ketelusan data\n\nMODUL 7 : STRATEGI PELAKSANAAN ESG DI ORGANISASI \n\nPerancangan dan dasar ESG organisasi\nPenjajaran dengan Matlamat Pembangunan Mampan (SDG)\nPenglibatan pemegang taruh (stakeholders engagement)\nPemantauan dan semakan berkala\n\nMODUL 8 : ESG LEADERSHIP & CULTURAL TRANSFORMATION \n\nKepimpinan berasaskan nilai\nMembina budaya kelestarian dalam organisasi\nKomunikasi dan perubahan tingkah laku\nInovasi hijau dan sosial\n\n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nPenyelia\, Eksekutif\, Pengurusan \n  \nTRAINER \nMazdurah Mohd Zin atau \nMazibah Mohd Zin \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus ) \n 
URL:https://brainwork-resources.com/event/kursus-environmental-social-and-governance-esg/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261019T080000
DTEND;TZID=UTC:20261020T170000
DTSTAMP:20260409T143339
CREATED:20251210T103549Z
LAST-MODIFIED:20251210T103549Z
UID:1549-1792396800-1792515600@brainwork-resources.com
SUMMARY:Pendidikan\, Pencegahan dan pembasmian Gangguan Seksual di Tempat Kerja
DESCRIPTION:RASIONAL \nPada bulan September 1999\, YB Menteri Sumber Manusia telah melancarkan Kod Amalan Pencegahan dan Pembasmian Gangguan  Seksual Di Tempat Kerja. Kod Amalan ini dibuat bagi memberi garis panduan kepada majikan tentang bagaimana mencegah dan membasmi gangguan seksual di tempat kerja. Ini adalah kerana\, jika gangguan seksual dibenarkan atau mudah berlaku di tempat kerja\, maka moral pekerja akan jatuh atau rendah dan yang lebih bahaya lagi produktiviti akan menurun. Tidak kurang juga\, ianya akan membawa gejala tidak sihat di dalam organisasi. Semua ini akan memberi kerugian bukan sahaja kepada majikan tetapi juga kepada pekerja dari jangkamasa panjang. \nKini Gangguan Seksual telahpun menjadi salah satu dari seksyen di dalam Akta Kerja 1955. Maka dengan ini ianya satu kewajipan untuk majikan mencegah dan membasmi gangguan seksual di tempat kerja dengan berkesan. \n  \nHASIL PEMBELAJARAN \nDi akhir kursus ini\, para peserta akan dapat: \n\nMengetahui tentang kenapa gangguan seksual perlu dibasmi dan dicegah di tempat kerja.\nMengetahui definasi dan jenis-jenis gangguan seksual di tempat kerja\nMengambil langkah-langkah mencegah gangguan seksual di tempat kerja\nMengambil tindakan terhadap pekerja-pekerja yang melakukan gangguan seksual.\nMemenuhi kewajipan untuk melaporkan kes-kes gangguan seksual kepada pihak berkuasa sekiranya di minta.\n\n  \nISI KANDUNGAN \nMODUL 1 : PENDAHULUAN \n\nKenapa perlu mencegah dan membasmi gangguan seksual di tempat kerja\nSejarah atau permulaan kes-kes gangguan seksual di Malaysia\nKod Amalan dan Undang-undang Perhubungan Perusahaan\nMatlamat dan Rasional Pencegahan dan Pembasmian Gangguan Seksual di tempat kerja.\n\nMODUL 2 : OBLIGASI MAJIKAN \n\nObligasi majikan di dalam kes-kes gangguan seksual\nDefinisi gangguan seksual\nKategori gangguan seksual\nKajian kes gangguan seksual 1\n\nMODUL 3 : PENYEDIAAN POLISI GANGGUAN SEKSUAL \n\nGaris panduan penyedian polisi dan prosedur gangguan seksual\nPenglibatan dan komitmen pengurusan atasan\nProvision minima yang perlu ada di dalam polisi dan prosedur\nTanggungjawab untuk melaporkan\n\nMODUL 4 : PROSEDUR ADUAN DI DALAM MENANGANI KES GANGGUAN SEKSUAL \n\nProsedur Aduan di dalam kes-kes gangguan seksual\nKetidaksesuaian prosedur aduan yang sedia ada\nKerahsiaan di dalam prosedur\n\nMengambil keterangan mangsa dan saksi\nPerlindungan terhadap mangsa\n\n\n\nMODUL 5 : PROSEDUR DISIPLIN UNTUK KES GANGGUAN SEKSUAL \n\nBagaimana melakukan siasatan\nStrategi di dalam siasatan\nMengambil keterangan dari pembuat gangguan\nMerangka tindakan disiplin terhadap pembuat gangguan\n\nMODUL 6 : TUDUHAN TERHADAP PEMBUAT GANGGUAN \n\nCara-cara membuat tuduhan\nMerangka tuduhan yang sesuai\nKajian kes gangguan seksual 2\nKajian kes gangguan seksual 3\n\nMODUL 7 : ADUAN PALSU \n\nCara menangani aduan gangguan seksual yang palsu\nKajian kes gangguan seksual 4\n\nMODUL 8 : PROMOSI DAN PROGRAM PENDIDIKAN  BAGI PENCEGAHAN GANGGUAN SEKSUAL DI TEMPAT KERJA \n\nKomunikasi\nLatihan Kesedaran\nPendidikan\nLatihan kepada Penyelia dan Ketua\nTindakan Pencegahan\n\n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nTerbuka kepada semua pengurus\, ketua-ketua jabatan\, penolong pengurus\, eksekutif kanan\, eksekutif / penyelia\, ketua unit dan sesiapa sahaja yang berminat. \n  \nTRAINER \nEn Fauzi Nordin atau \nHaniza Abdul Hamid atau \nMazibah Mohd Zin \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus )
URL:https://brainwork-resources.com/event/pendidikan-pencegahan-dan-pembasmian-gangguan-seksual-di-tempat-kerja/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261021T080000
DTEND;TZID=UTC:20261022T170000
DTSTAMP:20260409T143339
CREATED:20251210T103816Z
LAST-MODIFIED:20251210T103816Z
UID:1551-1792569600-1792688400@brainwork-resources.com
SUMMARY:Penulisan Dokumen Rasmi Kerajaan (Surat Rasmi\, Memo\, Email\, Kertas Kerja\, Kertas Laporan & Minit Mesyuarat)
DESCRIPTION:PENDAHULUAN  \nPengetahuan dan kebolehan menulis adalah satu kemahiran yang sangat penting bagi kakitangan yang diberikan tugas sedemikian di dalam sesebuah organisasi terutama bila berurusan dengan pihak kerajaan. Kemahiran ini mampu menghasilkan penulisan yang berkualiti dan mencapai objektif yang ditetapkan serta melambangkan tahap profesionalisma mereka. Terdapat banyak bentuk penulisan yang kerap diperlukan di dalam sesebuah organisasi seperti penulisan surat rasmi\, memo\, e-mel\, laporan\, kertas kerja dan minit mesyuarat. Kesemua jenis penulisan ini mempunyai format dan teknik tertentu dan tatabahasa yang betul untuk dihasilkan. Semua kakitangan yang terlibat di dalam tugasan penulisan sangat penting untuk mempunyai pengetahuan dan kemahiran yang betul bagi memudahkan tugas dan memberi imej yang baik kepada organisasi di mana mereka bekerja. \n  \nOBJEKTIF KURSUS \nObjektif utama kursus ini adalah untuk memberi pengetahuan dan kemahiran di dalam menulis surat rasmi\, memo\, e-mel dan minit mesyuarat yang sistematik dan berkualiti. Dengan demikian para peserta akan dapat melaksanakan tugas sebagai penulis dengan lebih berkesan dan berkeyakinan. \n\nMempraktiskan ciri-ciri yang terbaik bagi menghasilkan penulisan yang berbentuk surat rasmi\, memo\, e-mel\, kertas kerja\, laporan dan minit mesyuarat.\nMengaplikasi format yang betul bagi setiap jenis penulisan yang berlainan.\nMenggunapakai penggunaan tatabahasa yang betul di dalam penulisan yang berkualiti.\nMenerangkan kesalahan-kesalahan yang kerap dilakukan ketika menghasilkan penulisan\n\n  \nRUANGLINGKUP LATIHAN  \nKursus ini memberi tumpuan di dalam latihan amali bagi memastikan para peserta dapat mengaplikasi ilmu yang dipelajari dan dapat menggunakan teknik-teknik yang betul di dalam membuat penulisan surat rasmi\, memo\, e-mel\, kertas kerja\, laporan dan minit mesyuarat. \n  \n  \nKANDUNGAN & JADUAL KURSUS  \nHARI PERTAMA \n  \n8.30 am – Pendaftaran \n  \n09.00am – Profesionalisma dalam Penulisan Surat Rasmi \n\nPengenalan jenis & format surat rasmi\nKandungan & panduan penulisan surat\nLatihan penulisan\n\n11.00 am – Panduan Penulisan Memo \n\nFormat memo\nKandungan & panduan penulisan memo\nLatihan penulisan memo\n\n1.00 pm – Rehat \n2.30 pm – Panduan Penulisan E-mel \n\nFormat E-mel\nKandungan & Panduan E-mel\nLatihan penulisan E-mel\n\n3.30 pm – Panduan Penulisan Kertas Kerja \n\nFormat kertas kerja\nKandungan & Panduan Penulisan kertas kerja\nLatihan penulisan kertas kerja\n\n5.00 pm – Tamat kursus hari pertama \n  \nHARI KEDUA \n8.30 am – Pendaftaran \n09.00 am – Profesionalisma dalam Penulisan Laporan \n\nPengenalan jenis & format laporan\nKandungan & Panduan Penulisan laporan\nLatihan penulisan laporan\n\n11.00 am – Tata Bahasa Dan Laras Bahasa \n\nMengenali kesalahan biasa dalam penulisan\nMenggunakan tatabahasa yang betul\nMenggunakan ayat dan bahasa yang sesuai\n\n1.00 pm – Rehat \n2.30 pm – Panduan Penulisan Minit Mesyuarat \n\nPengendalian mesyuarat\nPengambilan Minit Mesyuarat yang baik\nKandungan & Panduan Penulisan Minit Mesyuarat\n\n3.30 pm – Latihan Penulisan Minit Mesyuarat \n5.00 pm – Tamat kursus \n*Tertakluk kepada pindaan \n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nKursus ini sesuai untuk dihadiri oleh Eksekutif\, Setiausaha\, Pentadbir\, Penolong Pentadbir\, Pembantu Peribadi\, Ketua Kerani yang sering terlibat di dalam penulisan dokumen-dokumen rasmi atau sesiapa sahaja yang berminat.. \n  \nTRAINER \nJumari Kosnin atau \nAhmad Dan Setapa \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus )
URL:https://brainwork-resources.com/event/penulisan-dokumen-rasmi-kerajaan-surat-rasmi-memo-email-kertas-kerja-kertas-laporan-minit-mesyuarat-2/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261026T080000
DTEND;TZID=UTC:20261027T170000
DTSTAMP:20260409T143339
CREATED:20251210T103924Z
LAST-MODIFIED:20251210T103924Z
UID:1553-1793001600-1793120400@brainwork-resources.com
SUMMARY:Microsoft Office 365
DESCRIPTION:INTRODUCTION \nIn today’s fast-paced and digitally connected world\, the ability to efficiently utilize productivity tools is crucial for professional success. Microsoft 365\, a leading productivity cloud offering from Microsoft\, brings together the best tools for the way people work today. By combining the familiar Office applications with powerful cloud services like Teams and SharePoint\, it enables individuals and teams to communicate\, collaborate\, and achieve more together. \nOver the course of the next two days\, we will embark on a journey to explore and master the advanced functionalities of Microsoft Office\, delve into the collaborative world of Microsoft Teams\, and unlock the potential of SharePoint for organization and workflow management. This training is designed not only to enhance your technical skills but also to transform the way you work\, collaborate\, and achieve efficiency and productivity in your professional life. \n  \nWHAT WILL YOU LEARN:\nDay 1: We will focus on Microsoft Office\, diving deep into Word\, Excel\, and PowerPoint to explore their advanced features and capabilities. By the end of the day\, you will be adept at creating sophisticated documents\, analyzing complex data\, and designing engaging presentations. \n  \nDay 2: The focus will shift to Microsoft Teams and SharePoint. Here\, you’ll learn how to effectively use Teams for communication and collaboration in a digital workspace\, and how to leverage SharePoint for managing documents and automating workflows. \n  \nLEARNING OUTCOME \nComprehensive Understanding of Microsoft 365: \n\nGain a thorough understanding of the Microsoft 365 ecosystem\, including its components (Office\, Teams\, SharePoint) and their\nRecognize the capabilities and advantages of using Microsoft 365 for personal productivity and team collaboration.\n\nAdvanced Proficiency in Microsoft Office Applications: \n\nEnhance email and scheduling efficiency in Outlook through advanced management techniques and integration with other Microsoft 365 tools.\n\nEffective Collaboration and Communication with Microsoft Teams: \n\nUtilize advanced features of Microsoft Teams for effective communication and collaboration\, including managing teams and channels\, app integrations\, and conducting live events.\nUnderstand best practices for virtual teamwork and digital communication within Microsoft Teams.\n\nIn-depth Knowledge of SharePoint: \n\nGain expertise in managing SharePoint sites\, including document libraries\, lists\, and custom page designs.\n\n  \nCOURSE CONTENT \nSESSION 1 : INTRODUCTION TO MICROSOFT 365 \n\nOverview of Microsoft 365\nIntegration across Office\, Teams\, and SharePoint\n\nSESSION 2 : ADVANCED WORD FUNCTIONS \n\nCollaborative Document Editing\nAdvanced Formatting and Styles\nUsing References and Citations\nIntegrating Multimedia Content\n\nSESSION 3 : EXCEL DEEP DIVE \n\nAdvanced Formulas and Functions\nData Analysis Tools (Pivot Tables\, Power Query)\nVisualization Techniques (Charts\, Conditional Formatting)\nExcel Integration with Other Microsoft 365 Tools\n\nSESSION 4 : POWERPOINT MASTERY \n\nCreating Engaging Presentations\nAdvanced Animation and Transition Techniques\nUsing and Customizing Templates\nIncorporating Multimedia and Interactive Elements\n\nSESSION 5 : OUTLOOK EFFICIENCY \n\nAdvanced Email Management Techniques\nCalendar and Scheduling Tools\nTask Management and Integration with Microsoft To Do\n\nSESSION 6 : MICROSOFT TEAMS – BEYOND BASICS \n\nAdvanced Chat and Collaboration Features\nManaging Teams and Channels Effectively\nIntegrating Apps and Bots\nLive Events and Meetings Advanced Features\n\nSESSION 7 : MASTERING SHAREPOINT \n\nAdvanced Site Management\nDocument Libraries and Lists in Depth\nCustomizing SharePoint Pages\nWorkflow Automation with Power Automate\n\nSESSION 8 : CROSS-PLATFORM INTEGRATION \n\nIntegrating Office Apps with Teams and SharePoint\nCollaborative Tools Across Platforms\nBest Practices for Security and Compliance\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, hands-on with close supervision by the trainers\, presentation\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nOpen To All \n  \nTRAINER (One of them) \nFakhrul Syahmi \nHazry Hidzir \nShamsiyah Abd Kadir \nAdila Diyana Erwan \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/microsoft-office-365/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261028T080000
DTEND;TZID=UTC:20261029T170000
DTSTAMP:20260409T143339
CREATED:20251210T104024Z
LAST-MODIFIED:20251210T104024Z
UID:1555-1793174400-1793293200@brainwork-resources.com
SUMMARY:Project Management : Tools and Techniques
DESCRIPTION:INTRODUCTION \nMany organizations in our fast-paced-technology-intensive world\, “just do it” and “do it right the first time”\, which is a way life or culture. The functional managers believe they can’t afford to give enough time and effort for new management initiatives or projects in organization. Due to that the organizations don’t have enough resources to give their time to practice good project management.  However\, it has become increasingly important that we manage and control our work and our businesses more efficiently with limited resources. So now we can see that many organizations are turning to project management as a tool to help them plan and control their businesses.  As a result\, Project Management is recognized and adopted by many organizations as one of the fastest growing professions today. The below course provides the basics for project managers by introducing essential project management tools\, concepts and methods. Developing and managing closely the project using the initial\, planning\, executing\, monitoring\, controlling and closure phases will help to build an efficient and effective project scope and objective achievement. This also helps organization to achieve the Triple Constraint (time\, cost and scope) and deliver quality project outcomes. \n  \nOBJECTIVES \nUpon completion of the course\, participants will have: \n\nGreater confidence in defining\, planning\, and managing the entire projects\nThe ability to create the WBS and develop a manageable project schedule (time)\nThe ability to calculate and determine the cost\, time and Scope to achieve quality\nA deeper understanding of core project management competencies and cycle\nThe ability to build a project management plan with their project team\nPractice applying project management skills\nIncreased effectiveness and efficiency in project management\nUnderstand scope creep and change control\nUse tools and techniques to manage a project during execution\n\n  \nCOURSE CONTENT \nMODULE 1 : OVERVIEW – WHY PROJECT MANAGEMENT? \n\nWhat are a project and a project Management?\nProject Management Lifecycle vs. Solution Development / Business Lifecycle\nThe Project Manager Role\nProject Leadership and Team Building\nThe five process groups\nThe ten knowledge areas\nThe triple constraint\nWhy project fails?…Exercise – Identify the project failure factors.\nSession Overview – Exercise – Project Communication Problems\n\nMODULE 2 : INITIATE – PROJECT DEFINITION \n\nProject Charter Development\nExercise – Identify Project Charter\nScope Statement Development\nExercise – Identify Project Scope\nExercise – Develop Project Milestone\nIdentifying your stakeholders\nExercise – Identify Project Stakeholders\nCreating SMART objectives\nExercise – Identify Project SMART Objective\n\nMODULE 3 : PLAN \n\nUnderstanding the 10 Knowledge area and it function\nCreating a Work Breakdown Structure\nExercise – Identify Project WBS\nSchedule and Gantt Charts Development\nExercise – Identify Project Gantt Charts\nCreating a risk management plan\nResource Planning or leveling\nCreating the Procurement management plan\nCreating a communications Planning – Information Distribution Methods\nExercise – Recommended/Not Recommended practices for communications tools\nRisk Planning\nPrepare templates to capture the actual spending\nExercise – Develop Project template to capture actual spending\n\nMODULE 4 : EXECUTION / MONITORING / CONTROL \n\nMonitoring\nScope Control or achievement of Scope\nThe Triple Constraint and Project Control\nCorrective actions\nManagement Skills\n\nMODULE 5 : PROJECT CLOSURE \n\nProject closure Communications\nDiscussion – What happens at project closure?\nContract\nClosure Administrative\nClosure Archive\nLessons Learned\nThe triple constraint – Success factor\nExercise – Identify Project success factor\nThe 5 other LPM principles\nEliminate Waste Efforts\nEmpower\, Respect & Integrity\nDecide Later….Deliver Faster\nAmplify Learning\nSee the Whole\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nTARGET AUDIENCE \nProject Personal\, Supervisors\, Officers\, Executives\, Engineers\, Managers et cetera \n  \nTRAINER \nDr Mirza Abadullah \nDr Rahman Ibrahim \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/project-management-tools-and-techniques/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261102T080000
DTEND;TZID=UTC:20261103T170000
DTSTAMP:20260409T143339
CREATED:20251210T104219Z
LAST-MODIFIED:20251210T104219Z
UID:1557-1793606400-1793725200@brainwork-resources.com
SUMMARY:Strategic Leadership in Supply Chain Management
DESCRIPTION:INTRODUCTION \nSTRATEGIC LEADERSHIP IN SUPPLY CHAIN MANAGEMENT is key to your organization’s competitiveness. The company leaders must be able to improve the organization’s ability to innovate and compete on the world stage\, given what you know about your supply chain and the forces that impact it? THE TRIPLE-A SUPPLY CHAIN: AGILITY\, ADAPTABILITY\, AND ALIGNMENT In a global market\, companies are faced with diverse customers in geographically distributed markets with very different needs. The variables range from highly uncertain market conditions and changing tastes and technologies to the dependability of supply chain partners in delivering goods and services. Given such challenges\, companies need to be agile and flexible to respond to market uncertainties\, adapt to systemic changes in demand and supply patterns\, and align the incentives of supply chain partners. These capabilities form the basis upon which superior value can be created in your supply network. DESIGN THINKING is use in SCM to drive the paradigm shift and create strategic leadership SCM. This session offers the chance to learn design thinking: a human centered\, prototype-driven process for innovation that can be applied to products\, services\, and business and organizational design in SCM. \n  \nOBJECTIVE OF SCM \n\nSolving supplier’s problems and beyond his\nCustomer service performance\nReduction of pre & post production\nMinimizing variance by means of activities like standardization\, variety reduction\,\nMinimum total cost of operation &\nProduct Quantity\nAchieving maximum efficiency in using labour\, capital & plant through the\nFlexible planning and control\nTo learn the best practices in SCM\nTo know the supply chain Structure\nTo manage the supply Chain\nThe various departments involved in supply chain\n\n\nCOURSE CONTENT \nMODULE 1 : INTRODUCTION TO LOGISTICS AND SUPPLY CHAIN MANAGEMENT (SCM)  \n\nWhat is SCM?\nSupply Chain Operation\nDemand/Order Management & Customer Service\nDistribution Channels and Outsourcing\nDemand Forecasting’s\nProcurement Management\n\nMODULE 2 : INVENTORY MANAGEMENT \n\nInventory Management\nEffective inventory management\nForecasting\nSetting the order quantity\nSafety stock\nReducing excess and obsolete inventory\nImproving the organization’s logistics and supply chain\n\nMODULE 3 : LOGISTICS MANAGEMENT \n\nWarehouse management\nFreight transportation\nVehicle Routing and Scheduling\n\nMODULE 4 : INTERNATIONAL / GLOBAL LOGISTICS \nMODULE 5 : ADVANCED TOPICS & TRENDS IN SUPPLY CHAIN MANAGEMENT \nMODULE 6 : BEST PRACTICES IN SCM \n\nEstablish a governing council\nIncrease inventory velocity\nImplement Lean logistics\nImprove supplier performance / alliances\nCompress cycle time\nMaximize inventory yield\nUtilize meaningful metrics\nSegment the supply chain\nEmploy supply chain technology\nEstablish green initiative and social responsibility\n\nMODULE 7 : WHICH ARE THOSE DEPARTMENTS INVOLVED IN SUPPLY CHAIN? \nMODULE 8 : PREPARING SCM FOR IND4.0 \n\nIndustry 0\nImplications of Industry 0 for Supply and SCM\nSCM Technologies /Internet of Things (IoT)\n\nMODULE 9 : STRATEGIES FOR BETTER SCM IN THE CURRENT ECONOMY \n\nStrategy 1: Adopt a demand-driven planning and business operating model based on real-time demand insights and demand shaping.\nStrategy 2: Build an adaptive and agile supply chain with rapid planning and integrated execution.\nStrategy 3: Optimize product designs and product management for supply\, manufacturing\, and sustainability to accelerate profitable innovation.\nStrategy 4: Align your supply chain with business goals by integrating sales and operations planning with corporate business planning.\nStrategy 5: Embed sustainability into supply chain\nStrategy 6: Ensure a reliable and predictable The right processes\, practices\, and tools can help\n\nMODULE 10 : THE FIVE TECHNIQUES PROCESSED IN RISK MANAGEMENT POSITION ACROSS THE SUPPLY CHAIN. \n\nTechnique 1: Innovation and efficiency in contracting management\nTechnique 2: Strategic requirements for supplier insurance and limitations of liability\nTechnique 3: Provider optimization and redundancy\nTechnique 4: Supplier financial stability visibility\nTechnique 5: Proper diligence in operational supplier assessment reviews\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nSupervisors\, Executives\, Engineer\, Store Personal\, SCM Officer and Manager \n  \nTRAINER \nDr Mirza Maniraj Abdullah \nShri Shanmuganathan \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/strategic-leadership-in-supply-chain-management/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261104T080000
DTEND;TZID=UTC:20261105T170000
DTSTAMP:20260409T143339
CREATED:20251210T104405Z
LAST-MODIFIED:20251210T104405Z
UID:1559-1793779200-1793898000@brainwork-resources.com
SUMMARY:Behaviour Base Interview Technique
DESCRIPTION:INTRODUCTION \nHiring managers must select the ‘right’ candidate. Conducting an interview\, while universally used for selection\, must not be limited to an evaluation of a candidate’s technical abilities. Effective organizations recognize that\, to find the ‘right’ candidate\, it is equally important to assess the applicant’s behavioural or cultural fit for the job and the organization. \nBehaviour-based interviews (also called structured or competency-based interviews) are interviews where each question is designed to test one or more specific skills. The answer is then matched against pre-decided criteria and marked accordingly. For example\, the interviewers may want to test the candidate’s ability to deal with stress by asking first how the candidate generally handles stress and then asking the candidate to provide an example of a situation where he worked under pressure. \nIt’s so important to get the competency-based interview right when you’re hiring\, especially as it’s so easy to make costly mistakes. You have spent a lot of money\, energy and time in finding suitable candidates to interview and so you want to make sure you choose the best person for your business in the long term. You need to know how to design effective questions\, as well as what to probe for. \nDo you hire potential employees based on your assessment of their cultural fit? If not\, you should be\, based on their responses to interview questions like these. \nYou want to hire the job applicant who\, in addition to the required job skills and qualifications\, exhibits the best fit within your organization’s culture. This prospective employee is most likely to be a good match for both your position and your organization. \nThe most successful hires fit both the job and your workplace culture. \nAt the same time\, you want to avoid the trap of hiring people who are just like you\, clones so to say. A new employee is your opportunity to bring new ideas and direction into your organization. Don’t eliminate the opportunity by picking someone who could become your best friend. \nThis program has been put together to help participants acquire the basic essential skills needed to carry out effective behaviour-based interviews and how to master every aspect of the interview process to ensure that you always get honest\, helpful and results-oriented answers. \n  \nLEARNING OUTCOME \nUpon successful completion of this module\, participants should be able to: \n\nPlan and prepare for the interview\nState the essential skills needed by an effective interviewer\nExplain the processes involved in managing and conducting an interview\nDevelop practical\, specific\, well-defined competency/behaviour-based criteria when interviewing candidates to assist in hiring decisions\nUse the right communication techniques when interacting with the interviewee\nPractice active listening skills and doing away with barriers to communication\nRecognise common body language of the interviewee and what the behaviours tell about the person\n\n  \nCOURSE CONTENT \nMODULE 1 :HOW DO BEHAVIOUR/COMPETENCY-BASED INTERVIEWS DIFFER FROM NORMAL INTERVIEWS? \n\nNormal Interviews (Unstructured Interviews)\nCompetency-Based Interviews (Structured Or Behavioural Interviews)\n\nMODULE 2 : COMPETENCIES AND COMPETENCY-BASED INTERVIEWS \n\nWhat is “competency”?\nWhich skills and competencies do competency-based interviews test?\n\nMODLE 3 : HOW TO PREPARE FOR THE INTERVIEW \n\nElements to be considered when preparing for the interview:\nAreas that the candidate need to be interviewed\nPreparing the questions you want to ask to measure the candidate against the above areas you have noted down\n\nMODULE 4 : BEFORE THE INTERVIEW \n\nWhat Assessment Criteria Is Needed\nReviewing Individual Candidate Information\nQuestions To Be Asked\nEnsure The Setting Is Organised And Comfortable Before Every Interview\n\nMODULE 5 : DURING THE INTERVIEW – STRUCTURING AND CONDUCTING THE COMPETENCY-BASED INTERVIEW. \n\nThe beginning: gaining attention and creating comfort\nSmile\, shake hands\, help them relax and make small talk – however tempting it is to jump straight in\nMake sure you minimise distractions (by putting your phone on mute)\nHow to connect with the interviewee\nThe platinum rule\nDiscover your communication style\nRecognising communication styles\nJOHARI WINDOW\nCOMMUNICATION ICEBERG\n\nMODULE 6 : WHAT QUESTIONS TO ASK – AND HOW? \n\nWhat types of questions should you ask?\nWhat kind of competency-based interview questions can you ask?\nHow should you ask the questions?\nThe “S-T-A-R” approach : SITUATION-TASK-ACTION-RESULTS\nBEHAVIOUR-BASED QUESTIONS to assess quality of candidates\n\nMODULE 7 : WHAT ARE THEY SAYING…. AND CONVEYING? \n\nActive listening\nWhat are you listening for?\nActive listening behaviours\nGetting rid of barriers to listening\nUnderstanding body language – interpreting behaviour\n\nMODULE 8 : HOW COMPETENCY-BASED INTERVIEW QUESTIONS ARE MARKED  \n\nPositive indicators\nNegative indicators\nMaking the selection decision\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nHeads of Department\, Managers\, Executives et cetera \n  \nTRAINER \nIsmail Hashim or \nMazibah Mohd Zin \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/behaviour-base-interview-technique/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261116T080000
DTEND;TZID=UTC:20261117T170000
DTSTAMP:20260409T143339
CREATED:20251210T104734Z
LAST-MODIFIED:20251210T104734Z
UID:1561-1794816000-1794934800@brainwork-resources.com
SUMMARY:Pembangunan Kepimpinan dan Penyeliaan
DESCRIPTION:PENGENALAN  \nTanggungjawab utama seorang penyelia adalah untuk memastikan bahawa peruntukan kewangan \, sumber tenaga manusia dan bahan yang disediakan dapat dikendalikan dengan berkesan supaya mencapai matlamat organisasi. \nProgram Pembangunan Penyelia dan Kepimpinan ini direkabentuk untuk mempertingkatkan kecekapan penyelia bagi mencapai satu tahap yang membolehkan mereka menjalankan tugas dan tanggungjawab dengan penuh yakin dan berjaya. \nKursus ini menumpukan kepada pemahaman kepada konsep dan peranan penyelia dalam organisasi\, memahami asas dan aspek penyeliaan\, mengetahui pelbagai teknik dan kemahiran bagi melaksanakan tugas penyelia dengan berkesan dan menghayati peranan penyelia sebagai kaunselor dalam pembangunan sumber tenaga manusia. \nWalaupun teori dan prinsip yang pelbagai adalah penting\, kursus ini tidak sahaja menumpukan perhatian yang mendalam kepada aspek pengurusan semata-mata. Sebaliknya program ini menitikberatkan aspek-aspek praktikal fungsi penyeliaan dan relevan dengan bidang penyelia. \n  \nRASIONAL \nKemahiran dan pengetahuan seorang penyelia dari segi teknikal sahaja perlu dimantapkan lagi dengan aspek-aspek penyeliaan supaya setiap individu dapat mempertingkatkan pembangunan diri masing-masing. \nKepesatan pembangunan ekonomi negara amat memerlukan penyelia bagi memenuhi permintaan industri di negara kita. Oleh itu\, penyelia memainkan peranan yang mustahak sebagai “ Pelaksana” dan “Perantara” di antara pihak pengurusan atasan dengan pekerja bawahan. Maka jelaslah di sini bahawa penyelia perlu diberi latihan yang menekankan amalan dan sifat-sifat dinamik sebagai seorang penyelia yang profesional. \n  \nOBJEKTIF PROGRAM \nDiakhir program ini peserta kursus  akan dapat : \n\nMenimba kemahiran dan pengalaman pengurusan penyeliaan dan memahami kaedah perlaksanaan tugas kerja\nMenanamkan nilai-nilai dan ciri-ciri dinamik penyeliaan dalam diri peserta bagi pengalaman ditempat kerja.\nMembolehkan peserta menjadi seorang penyelia berwibawa dan berketrampilan diri dalam menyahut cabaran kerja.\nMelengkapkan peserta dengan kemahiran kemanusiaan\, kemahiran diri dan pengkhususan kerja dengan lebih terperinci.\n\n  \n  \nKANDUNGAN PROGRAM \nMODUL 1 : PERANAN DAN TANGGUNGJAWAB \n\nPeranan dan tanggungjawab di dalam organisasi\nKemahiran seorang penyelia berwibawa\nElemen-elemen pengurusan\n\nPerancangan\nPengorganisasian\nPengarahan\nPengawalan\n\n\n\nMODUL 2 : PEMIMPIN DAN GAYA KEPIMPINAN \n\nPemimpin dan Pengikut – Analisa diri\nDefinisi Pemimpin dan Kepimpinan\nGaya kepimpinan kearah keberkesanan\nCiri-ciri kepimpinan berkesan\nFaktor yang mempengaruhi keberkesanan kepimpinan\n\nMODUL 3 : PERHUBUNGAN KEMANUSIAAN DAN KOMUNIKASI \n\nKepentingan perhubungan kemanusiaan di tempat kerja\nMembentuk hubungan kemanusiaan bagi mengekalkan keharmonian dan motivasi anggota kerja.\nHalangan bagi keberkesanan komunikasi\nKemahiran mendengar dan memberi maklumbalas\nKomunikasi kunci perhubungan kemanusiaan\n\nMODUL 4 : DELEGASI DAN PENGAGIHAN KERJA \n\nKemahiran delegasi – Analisa diri\nDefinisi delegasi\nFaedah delegasi\nHalangan kepada delegasi\nKemahiran didalam proses delegasi yang berjaya\n\nMODUL 5 : PENYELESAIAN MASAALAH DAN MEMBUAT KEPUTUSAN \n\nDefinisi masalah\nMengenal ‘symptom’ atau tanda-tanda masalah\nPerubahan sebagai punca masalah\nProses Penyelesaian Masalah dan membuat keputusan\nMenilai situasi semasa\nMembandingan keadaan semasa dan perancangan\nMembentuk alternatif dan penilaian alternatif\nPemilihan alternatif\n\nMODUL 6 : MENGENDALIKAN PEKERJA BERMASAALAH \n\nAkta perkerjaan dan tatacara disiplin\nMengenalpasti salahlaku kecil dan besar\nTindakan pembetulan melalui kaunseling dan coaching\nTatacara dan proses kaunseling\nStrategi didalam mengendalikan konflik\n\n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nKumpulan Pengurusan dan Professional \n  \nTRAINER \nMazdurah Mohd Zin \nMazibah Mohd Zin \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus )
URL:https://brainwork-resources.com/event/pembangunan-kepimpinan-dan-penyeliaan/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261118T080000
DTEND;TZID=UTC:20261119T170000
DTSTAMP:20260409T143339
CREATED:20251210T104901Z
LAST-MODIFIED:20251210T104901Z
UID:1563-1794988800-1795107600@brainwork-resources.com
SUMMARY:Microsoft Word : Advanced
DESCRIPTION:INTRODUCTION \nIn today’s fast- paced\, technical business environment world\, words and numbers meant everything. So it is of utmost importance that we the users\, are able to manage the produce professional documents as reports\, emails and even proposals. \nWhen you use a computer app to create\, edit\, and format text documents\, you are performing a task known as word processing. Microsoft Word is one of the most sophisticated word-processing apps available. You can use Word to efficientlycreate a wide range of business and personal documents\, from the simplest letter to the most complex report. \nWord includes many desktop publishing features that you can use to enhance the appearance of documents so that they are visually appealing and easy to read. The elements that control the appearance of Word and the way you interact with it while you create documents are collectively referred to as the user interface. \nSome user interface elements\, such as the color scheme\, are cosmetic. Others\, such as toolbars\, menus\, and buttons\, are functional. The default Word configuration and functionality is based on the way that most people work with the app. You can modify cosmetic and functional user interface elements to suit your preferences and working style.. \n  \nLEARNING OUTCOME \nUpon successful completion of this course\, students will be able to: \n\nUse the vast array of features and functionality contained within Microsoft Office Word 2010 and above\nUse mail merge feature\nWork with forms and fields\nWork with large documents\nManage document revisions and comments\n\n  \nCOURSE CONTENT \nMODULE 1 : MICROSOFT WORD (REVISION) \n\nWorking with documents\nEditing texts and documents (short-cut keys)\nChanging layout of a document\nWorking with tables\n\nMODULE 2 : USE MAIL MERGE \n\nCreate a main document for Mail Merge\nCreate a recipient list\nInsert Fields in the main document\nPrepare an existing list for use with Mail Merge\nPrint/email a Mail Merge document\nCreate mailing labels\n\nMODULE 3 : WORKING WITH FORMS AND FIELDS \n\nInsert a field in a document\nInsert a link to another document\nDesign and Create a simple form\nSave a form as template\nProtect a form from changes\n\nMODULE 4 : WORKING WITH LARGE DOCUMENTS \n\nCreate a master document\nImport a subdocument into a master document\nSplit one document into two documents\nCreate a table of contents for a document\nInsert a footnote and endnote\nCreate a bookmark\nInsert a cross-reference to a bookmark\n\nMODULE 5 : MANAGING DOCUMENT REVISIONS AND COMMENTS \n\nEnable revision tracking in a document\nAccept or reject a revision\nProtect a revision from modification by others\nCompare two documents side by side\nCombine two documents into one\nInsert a comment in a document\nDelete a comment from a document\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, hands-on with close supervision by the trainers\, presentation\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nOpen to all \n  \nTRAINER \nIsmail Hashim \nFakhrul Syahmi \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/microsoft-word-advanced/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261123T080000
DTEND;TZID=UTC:20261124T170000
DTSTAMP:20260409T143339
CREATED:20251210T105026Z
LAST-MODIFIED:20251210T105026Z
UID:1565-1795420800-1795539600@brainwork-resources.com
SUMMARY:Power Query in Microsot Excel
DESCRIPTION:INTRODUCTION \nThe Excel Power Query gets data from almost anywhere (web sites\, databases\, Excel files\, SharePoint\, Salesforce etc.) and enables you to manipulate it in many ways (clean\, transform\, merge and append) using a straightforward interface add-in to Microsoft Excel. Non-technical Excel users can access large corporate databases to conduct analysis and produce reports. \n  \nOBJECTIVES \nAt the end of this course\, delegates will be able to: \n\nCreate effective and professional reports\nGather and transform data from multiple sources\nDiscover and combine data in mashups\nLearn about data model creation\nExplore\, analyse\, and visualize data\n\n \nCOURSE CONTENT \nSESSION 1 : INTRODUCTION TO POWER QUERY  \n\nExcel 213 – Installing Power Query\nExcel 2016 – Get & Transform\nCreate and Edit a simple query\n\nSESSION 2 : COMMON DATA IMPORT SOURCES  \n\nWorking with CSV; Text; Excel Files\nImporting multiple files\nWorking with Web data\nScraping Data from Web Pages\nCalling a Web Service\n\nSESSION 3 : WORKING WITH FOLDERS AND MULTIPLE FILES  \n\nUsing data from Windows File manager\nCombining Data from Multiple Files\n\nSESSION 4 : WORKING WITH COLUMNS  \n\nName; Move; Split; Merge Filtering and Sorting\nUsing Auto-Filter\nUsing Number\, Text and Data Filters\nFiltering Rows by Range\nRemoving Duplicate Values\nFiltering out Rows with Errors\nSorting\nGrouping rows\n\nSESSION 5 : CHANGING VALUES IN A TABLE  \n\nReplacing Values\nTransformations: – Text; Number; Date/Time\nReplacing Missing Values\nTable Transformations\nUn-pivoting Columns to Rows\nTransposing a Table\nCreating Custom Columns\n\nSESSION 6 : LOADING DATA  \n\nLoading Data into a Worksheet\nLoading Data into the Excel Data Model\nPower Query and Table Relationships\nRefreshing Queries Manual & Auto\n\nSESSION 7 : QUERY EDITOR  \n\nEdit Query Steps\nEdit Query Step Settings\nRefresh a Query\n\nSESSION 8 : QUERIES  \n\nUnderstanding Power Query’s language syntax\nMerging tables and queries\nUsing Power Query functions in columns\nUsing conditional (IF) statements\nCreating custom Power Query functions\nImplementing dynamic parameter tables\nCreating calendar tables\nSharing queries\nBest practices for Query organization\n\n\nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, hands-on with close supervision by the trainers\, presentation\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nExperienced Excel users wishing to create complex reports\, or needing advanced data analytics to process\, analyze and display data and those who are intrested. \n  \nTRAINER \nShamsiyah Abd Kadir \nFakhrul Syahmi \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/power-query-in-microsot-excel/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261125T080000
DTEND;TZID=UTC:20261126T170000
DTSTAMP:20260409T143339
CREATED:20251210T105150Z
LAST-MODIFIED:20251210T105150Z
UID:1567-1795593600-1795712400@brainwork-resources.com
SUMMARY:Professional Busines Writting with AI (ChatGPT & Co-Pilot) Assistance
DESCRIPTION:INTRODUCTION \nIn today’s fast-paced corporate environment\, written communication remains one of the most powerful tools for influencing decisions\, building relationships\, and ensuring organizational efficiency. Professional business writing demands clarity\, conciseness\, and a tone appropriate to the audience and purpose. However\, even skilled professionals can face challenges such as writer’s block\, time constraints\, or difficulty balancing precision with readability. Artificial Intelligence (AI) tools like ChatGPT and Microsoft Copilot are transforming how we approach these challenges. By offering real-time drafting\, revision\, and tone-adjustment capabilities\, these tools help professionals produce impactful writing with greater speed and confidence. \nThis course is designed to equip participants with the skills to master professional business writing across four key areas: email correspondence\, business reports\, proposals\, and meeting minutes. Each section incorporates practical demonstrations of how AI can enhance quality\, save time\, and provide actionable suggestions without compromising professional integrity. Through hands-on exercises\, real-world scenarios\, and guided AI tool practice\, participants will leave the course with a toolkit of strategies and workflows to make AI an effective partner in their writing process. \n  \nCOURSE OBJECTIVES \n\nUnderstand the principles of effective professional business writing.\nApply AI tools (ChatGPT and Copilot) to enhance clarity\, tone\, and structure in written communication.\nWrite impactful and concise business emails for different audiences.\nDevelop structured\, well-supported business reports with AI-assisted research and formatting.\nCreate persuasive and professionally formatted business proposals with AI guidance.\nAccurately capture\, structure\, and distribute meeting minutes using AI for summarization and formatting.\nIntegrate AI-assisted proofreading and style-checking into daily workflows.\n\n  \nCOURSE CONTENT \nMODULE 1 : EMAIL WRITING – FOUNDATIONS \n\nCore principles of professional email structure and etiquette.\nCommon mistakes and how AI can flag and prevent them.\nUsing ChatGPT to refine tone and structure.\nExercise: Draft a client email with AI suggestions.\n\nMODULE 2 : EMAIL WRITING – ADVANCED \n\nTailoring tone for internal vs. external audiences.\nAI-based rephrasing for diplomacy and clarity.\nIntegrating Copilot with Outlook for smart replies.\nExercise: Revise a poorly written email using AI.\n\nMODULE 3 : REPORT WRITING – STRUCTURE & FLOW \n\nElements of a clear\, logical business report.\nOutlining and section planning with AI assistance.\nUsing Copilot to generate report skeletons and tables.\nExercise: AI-assisted report outline creation.\n\nMODULE 4 : REPORT WRITING – DATA & INSIGHT INTEGRATION \n\nIncorporating AI-assisted data analysis summaries.\nCreating executive summaries with ChatGPT.\nUsing AI to ensure consistency across report sections.\nExercise: Generate an AI-assisted executive summary.\n\nMODULE 5 : PROPOSAL WRITING – ESSENTIALSS \n\nPurpose and components of a winning proposal.\nAI-supported brainstorming for value propositions.\nFormatting proposals using Copilot templates.\nExercise: AI-assisted proposal introduction draft.\n\nMODULE 6 : PROPOSAL WRITING – PERSUASION & IMPACT \n\nEnhancing persuasiveness with AI-generated phrasing.\nAI-assisted visuals and charts for proposals.\nReviewing for clarity and professionalism using AI.\nExercise: Improve a sample proposal section with AI.\n\nMODULE 7 : MEETING MINUTES WRITING – ACCURACY & CLARITY \n\nStructure and essential components of meeting minutes.\nAI transcription and summarization features.\nUsing Copilot to auto-format minutes.\nExercise: Create minutes from an AI-generated meeting transcript.\n\nMODULE 8 : MEETING MINUTES WRITING – EFFICIENCY & DISTRIBUTION \n\nSpeeding up minute preparation with AI drafting.\nVerifying accuracy and avoiding over-reliance on AI.\nAutomated formatting and distribution workflows.\nExercise: Finalize and share AI-assisted meeting minutes.\n\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nOpen to all \n  \nTRAINER \nAzmi Shahrin \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/professional-busines-writting-with-ai-chatgpt-co-pilot-assistance/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261201T080000
DTEND;TZID=UTC:20261202T170000
DTSTAMP:20260409T143339
CREATED:20251207T094307Z
LAST-MODIFIED:20251207T094307Z
UID:1496-1796112000-1796230800@brainwork-resources.com
SUMMARY:Pemanduan Berhemah / Defensif
DESCRIPTION:PENGENALAN \nKursus ini bertujuan bagi membantu mempertingkatkan personaliti dan kemahiran diri sebagai seorang pemandu kenderaan. Kemahiran pemanduan dan undang-undang jalanraya akan menjadikan mereka seorang pemandu yang profesional\, beretika dan boleh berkomunikasi secara profesional. Pendedahan kepada aspek teknikal asas kepada sesebuah kenderaan boleh membantu mereka memahami teknik pengawalan kenderaan dengan lebih sempurna dan selamat. \nKursus selama 2 hari itu akan dikendalikan secara latihan menyeluruh yang melibatkan aspek latihan secara teori di dalam dewan kuliah dan latihan amali dilapangan.  Komposisi masa latihan secara 50/50 – akan digunakan bagi mengoptimakan latihan agar ianya dapat memberi faedah terbaik kepada peserta. \n  \nHASIL PEMBELAJARAN \nHasil pembelajaran ini diharap peserta akan dapat:- \n\nMenyatakan kepentingan memeriksa kenderaan secara\nMemberi kefahaman berkaitan kepentingan senarai semak pemeriksaan kenderaan mengikut\nMenunjukkan secara praktikal pemeriksaan kenderaan\nMenguji kecekapan sistem brek bagi memperlahankan kelajuan dan memberhentikan kenderaan dalam keadaan selamat\nMemahami keseluruhan konsep pemanduan secara berhemah\nMenjadikan amalan untuk setiap pemandu mempraktikan pemanduan / penunggangan secara berhemah\n\n  \nKANDUNGAN KURSUS  \nMODUL 1 : AKTA & PERATURAN \n\nMemahami undang-undang dan peraturan jalan raya yang perlu dipatuhi oleh semua pengguna jalan\nKepentingan pematuhan undang-undang untuk keselamatan diri dan pengguna jalan raya\n\nMODUL 2 : PENGENALAN KENDERAAN \n\nPengenalan kepada jenis dan fungsi asas kenderaan untuk meningkatkan pemahaman\nMengenal pasti ciri-ciri keselamatan utama dalam\n\nMODUL 3 : HAZARD DI JALANRAYA & KESELAMATAN PEMANDUAN \n\nMengenal pasti bahaya yang mungkin wujud di jalan raya\, seperti keadaan jalan yang licin atau halangan\nLangkah-langkah pencegahan untuk memastikan keselamatan semasa\n\nMODUL 4 : PENGENDALIAN & PENGAWALAN KENDERAAN \n\nTeknik pengendalian kenderaan dalam pelbagai situasi untuk memastikan kawalan yang lebih\nKemahiran pemanduan defensif untuk mengelakkan\n\nMODUL 5 : PENGURUSAN KECEMASAN & KEMALANGAN \n\nProsedur yang betul untuk menangani situasi kecemasan seperti kemalangan atau\nKaedah memberikan pertolongan cemas asas kepada mangsa\n\nMODUL 6 : PENYELENGGARAN KENDERAAN \n\nKeperluan penyelenggaraan harian dan berkala untuk memastikan kenderaan dalam keadaan\nPemeriksaan rutin untuk mengenal pasti masalah kecil sebelum menjadi lebih\n\nMODUL 7 : SESI DEMONSTRASI (PEMERIKSAAN KENDERAAN) \n\nPraktikal pemeriksaan kenderaan harian\, seperti memeriksa tayar\, lampu\, dan\nLatihan langsung untuk peserta dalam mengenal pasti keperluan pembaikan atau penyelenggaraa\n\n*Tertakluk kepada pindaan \n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nPemandu jabatan\, Pegawai Penyelia dan sesiapa yang berminat \n  \nTRAINER \nMohd Rezualirwan Mohd Rosli (Kuden) \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus )
URL:https://brainwork-resources.com/event/pemanduan-berhemah-defensif/
END:VEVENT
END:VCALENDAR