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BEGIN:VEVENT
DTSTART;VALUE=DATE:20230814
DTEND;VALUE=DATE:20230816
DTSTAMP:20260429T140338
CREATED:20230104T101320Z
LAST-MODIFIED:20230104T101320Z
UID:1391-1691971200-1692143999@brainwork-resources.com
SUMMARY:Akta Kerja 1955 Dan Peraturan-Peraturan
DESCRIPTION:PENGENALAN\nSemua majikan perlu mendalami Akta Kerja 1955 dan Peraturan-Peraturannya. Bagi mereka yang bekerja di Jabatan Sumber Manusia perlu juga bijak mengimplementasi Akta ini sebagai satu obligasi yang di tuntut oleh undang-undang. \n  \nHASIL PEMBELAJARAN\nDi akhir kursus dua hari ini\, para peserta akan dapat: \n\nMengetahui sipakah pekerja yang di lindungi di bawah Akta Kerja 1955.\nMemahami kontrak perkhidmatan dan perkara-perkara yang perlu ada di dalam kontrak perkhidmatan.\nMenangani isu-isu utama di dalam pemecahan atau penamatan kontrak perkhidmatan.\nMengetahui sepintas lalu tentang salahlaku dan siasatan dalaman serta penggantungan kerja.\nMendalami hak-hak serta faedah-faedah untuk pekerja wanita.\nMenghalusi syarat-syarat dan faedah-faedah untuk pekerja yang di lindungi di bawah Akta Kerja 1955.\nMemastikan peruntukan berkenaan Upah atau Gaji di laksanakan dengan sempurna oleh Majikan\nPeruntukan-peruntukan utama di dalam Siasatan dan penguatkuasaan Akta Kerja 1955 oleh Jabatan Tenaga Kerja\n\n  \nKANDUNGAN KURSUS\nMODUL 1 : PENGENALAN KEPADA AKTA\n\nSkop Akta\nSiapa Pekerja Mengikut Akta\nKategori Pekerja\nJenis-jenis Pekerja\n\nMODUL 2 : KONTRAK PERKHIDMATAN\n\nDefinisi Kontrak Perkhidmatan\nPerbezaan dengan Kontrak untuk Memberikan Perkhidmatan\nIsikandungan Kontrak Perkhidmatan\nMentadbir Kontrak Perkhidmatan\n\nMODUL 3 : PEMECAHAN KONTRAK PERKHIDMATAN\n\nSyarat-syarat penamatan kontrak\nNotis Penamatan Kontrak\nPenamatan tanpa Notis\nPengiraan gaji sebagai ganti notis.\n\nMODUL 4 : PENAMATAN KONTRAK ATAS SEBAB-SEBAB KHAS\n\nSalahlaku\n“Due Inquiry”\nSenarai Hukuman kepada Pekerja yang Bersalah\nPenggantungan Kerja\n\nSebagai Hukuman\nTujuan Siasatan\n\n\n\nMODUL 5 : PEKERJA WANITA\n\nLarangan Kerja Malam\nKerja Bawah Tanah\nPerlindungan Bersalin\n\nSyarat-syarat untuk melayakkan Elaun Bersalin\nDefinisi Bersalin\nTarikh memulakan Cuti Bersalin\nDaftar Bersalin\n\n\n\nMODUL 6 : FAEDAH-FAEDAH UNTUK PEKERJA \n\nCuti Am\nCuti Tahun\nCuti Sakit\nPenghospitalan\n\nMODUL 7 : SYARAT-SYARAT PEKERJAAN\n\nWaktu Bekerja\nBekerja Giliran (Shif)\nWaktu Rehat\nHari Rehat\n\nMODUL 8 : UPAH | GAJI\n\nDefinisi upah\nSyarat-syarat pembayaran upah\nPendahuluan upah\nPemotongan Upah\nKeutamaan Upah\n\nMODUL 9 : PENGUATKUASAAN JABATAN TENAGA KERJA\n\nKuasa Menyiasat\nPemeriksaan Dokumen\nKesalahan di bawah Akta atau Penalti\nMahkamah Tenaga Kerja\n\nMODUL 10 : PENCEGAHAN GANGGUAN SEKSUAL\n\nDefinisi Gangguan Seksual\nPolisi Gangguan Seksual\nTanggungjawab Majikan\nLaporan Ke Jabatan Tenaga Kerja\nPenalti mengikut Akta\n\n  \nSIAPA YANG PATUT HADIR?\nKursus ini sesuai untuk dihadiri oleh Ketua-ketua Syarikat\, Pengurus Besar\, Pengurus\, Eksekutif\, Ketua-ketua jabatan yang terlibat dalam mengurus pekerja dan juga semua kakitangan di Jabatan Sumber Manusia dan Pentadbiran. \n  \nFEES\nINDIVIDU RM1\,000.00 seorang \nEARLY BIRD RM800.00 seorang \n(14 hari sebelum kursus) \nBERDUA RM900.00 seorang \nBERTIGA > RM850.00 seorang \n(Fees – tanpa penginapan) \n  \nPENCERAMAH (TRAINER)\nFauzi Nordin  atau \nPuan Haniza Abdul Hamid
URL:https://brainwork-resources.com/event/akta-kerja-1955-dan-peraturan-peraturan/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230821T080000
DTEND;TZID=UTC:20230822T170000
DTSTAMP:20260429T140338
CREATED:20230104T101110Z
LAST-MODIFIED:20230104T101110Z
UID:1389-1692604800-1692723600@brainwork-resources.com
SUMMARY:Pembentukan Imej profesional Dalam Penampilan Dan Etiket: Etika Kerja Dan Imej Korporat
DESCRIPTION:PENGENALAN\nPenampilan warga kerja secara profesional ketika bertugas di dalam atau luar pejabat tidak dinafikan akan memberikan persepsi positif pelanggan terhadap tahap penyampaian perkhidmatan organisasi.. Oleh yang demikian\, keperluan mewujudkan budaya profesional termasuklah imej penampilan diri warga kerja amat penting untuk mencerminkan kredibiliti organisasi. \nKeterampilan diri\, kemahiran berkomunikasi\, jalinan perhubungan\, adab di meja makan\, tatacara menghadiri majlis rasmi dan tidak rasmi adalah antara perkara-perkara yang berkaitan dengan etiket dan imej profesional.  Di dalam dunia pekerjaan hari ini\, setiap individu perlu melengkapkan diri dengan ilmu berkaitan etika bukan sahaja untuk kelihatan hebat tetapi juga untuk menjadi individu yang dihormati dan disenangi dengan personaliti yang profesional. \nProgram ini akan mendedahkan peserta kepada pengetahuan mengenai ketertiban berpakaian dengan merujuk kepada ketetapan dan garis panduan etika berpakaian yang sedang berkuatkuasa.  Program ini juga memberi penekanan terhadap keterampilan diri dan kemahiran sosial agar dapat meningkatkan keyakinan diri semasa berinteraksi dengan orang ramai samada di majlis majlis formal dan tidak formal. \n  \nOBJEKTIF \nKursus ini dirangka khusus untuk peserta program memperolehi perkara seperti berikut: \n\nmenggariskan elemen keterampilan/imej dalam membentuk personaliti yang profesional\nmeningkatkan pengetahuan dalam ketertiban berpakaian dan penampilan dalam situasi bekerja dan di luar pejabat serta semasa hadir dalam majlis-majlis formal dan tidak formal\nmenggaris adab bersosial dan etika bekerja dalam Etiket Sosial dan Etiket Bisnes\n\n  \nKANDUNGAN KURSUS\nMODUL 1: IMEJ DAN KETERAMPILAN DIRI \n\nImej dan Keterampilan Diri\nBagaimanakah anda dilihat dan bagaimanakah anda mahu dilihat?\nJenayah Imej\nKebersihan dan Kekemasan Diri\n\nMODUL 2: MENGENALI GAYA PERSONALITI YANG MEMPENGARUHI PENAMPILAN\n\nMengenali Gaya Personaliti yang mempengaruhi penampilan\nMenganalisa gaya personaliti diri\nMeningkatkan gaya personaliti diri dan bagaimana mengadaptasi gaya profesional dalam gaya personaliti diri.\n\nMODUL 3: PENGARUH WARNA DALAM PENAMPILAN \n\nKualiti warna dan pengaruhnya dalam penampilan.\nMemilih gabungan warna yang tepat mengikut majlis\, tempat dan masa.\nMengenali ton kulit dan warna yang sesuai digayakan\nMemahami mesej yang disampaikan oleh empat kualiti warna dan pengaruhnya terhadap psikologi dan emosi manusia\n\nMODUL 4: DRESS SENSE FOR PROFESSIONALS \n\nPemakaian Profesional Penjawat Awam\nOccasion vs Style (TOP+P):\nDress to Impress (Ladies)\nMan’s Guide to Professional Image\nAksesori Pelengkap Gaya\n\nMODUL 5: EXECUTIVE DINING SKILLS: ETIKET MAKAN BERADAB:Teori \n\nEtiket Makan Beradab\nPeragaan Meja dan Kegunaan Kutleri Peralatan Makan\nMenu Jamuan\nMengenali Peralatan\nPenggunaan Peralatan\nTata Cara Makan & Dos and Don’ts\n\nMODUL 6: ETIKET SOSIAL DAN BISNES \n\nDefinisi dan Kepentingan Etiket Bisnes & Sosial\nElemen Utama Etiket Bisnes & Sosial\n\nTips Perkenalan dan Perbualan Sosial\nBerjabat Tangan\nPengendalian Kad Busines\nGaya Diri dan Bahasa Tubuh\nPersonal Space\n\n\nEtiket Khidmat Layan Telefon\nEtiket di Tempat Kerja\n\nMODUL 7: KOMUNIKASI PROFESSIONAL \n\nImpak Komunikasi\nCiri-ciri Komunikasi Pelanggan yang baik\nKomunikasi Profesional ketika Berurusan dengan Pelanggan\nThe Dirty Dozen\n\n  \nSIAPA YANG PATUT HADIR\nTerbuka kepada sesiapa sahaja yang berminat \n  \nFEES\nINDIVIDU RM1\,000.00 seorang \nEARLY BIRD RM800.00 seorang \n(14 hari sebelum kursus) \nBERDUA RM900.00 seorang \nBERTIGA > RM850.00 seorang \n(Fees – tanpa penginapan) \n  \nPENCERAMAH (TRAINER)\nNoraini Mohd Hanafiah \nRina Baha
URL:https://brainwork-resources.com/event/pembentukan-imej-profesional-dalam-penampilan-dan-etiket-etika-kerja-dan-imej-korporat/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230829T080000
DTEND;TZID=UTC:20230830T170000
DTSTAMP:20260429T140338
CREATED:20230104T100911Z
LAST-MODIFIED:20230104T100911Z
UID:1387-1693296000-1693414800@brainwork-resources.com
SUMMARY:Lean Management For The Office And Service Industry
DESCRIPTION:INTRODUCTION\nLEAN MANAGEMENT is a customer-focused waste elimination method that makes the process and there by organization lean. In a Lean company\, employees always look to improve their skills and improve the processes. Products and Services are driven in right amounts\, to right location\, at the right time and in the right condition. \nIt is a comprehensive set of techniques that\, when combined and matured\, will\nallow you to reduce and then eliminate the seven wastes. This system not only\nwill make your company Leaner\, but subsequently more flexible and more\nresponsive by reducing waste. The Goal of Lean Thinking is the creation of a continuous stream which delivers customer value with the least waste of resources within the shortest possible time. The Building blocks of Lean Management are 5S\, 7 Wastes\, Visual Management and Standardised work. \nAt the heart of Lean is its philosophy\, which is a long-term philosophy of growth by generating value for the customer\, society\, and the economy with the objectives of reducing costs\, improving delivery times\, and improving quality through the total elimination of waste. \nA “lean office” is the application of the “Lean” philosophy to front end processes. According to the pioneers of the concept\, a business can actually add value to products and services by eliminating waste in these processes. \nThis module has been especially put together to discuss the fundamental aspects of LEAN MANAGEMENT FOR THE OFFICE AND SERVICES INDUSTRY for team leaders and members and to provide a chance for the participants to explore and discuss various aspects of lean and it can introduced and implemented in the office and services environment. \n  \nLEARNING OUTCOMES\n\nDiscuss the overview and philosophy and principles of Lean Management\nElaborate the lean management concept\nDiscuss the Principles of a Lean Office\nDevelop the 5S Culture in the office and service environment\nExplain and implement the various concepts – Value Stream Mapping\, Standardised Work\, Flow\, Visual Management\, Culture and Alignment\nFollow the 8-Steps for a successful implementation of Lean Management in the office\n\n  \nCOURSE CONTENTS\nMODULE 1 : OVERVIEW OF LEAN MANAGEMENT\n\nWhat is Lean Management?\nLean Thinking\nWhy use Lean?\nWhere to use Lean?\nWhen to use Lean?\n\nMODULE 2 : INTRODUCTION TO LEAN MANAGEMENT\n\nWhat is Lean Office?\nWhy is Lean Office important for business?\n11 Principles of Lean Office\n\nMODULE 3 : SIX CORE PRINCIPLES OF A LEAN OFFICE\n\nValue Stream Mapping\nStandardized work\nFlow\nFocus\nCulture\nAlignment\n\nMODULE 4 : VALUE STREAM MAPPING\n\nWhat is Value Stream Mapping?\nWastes\nThree type of wastes\nThe 7 deadly wastes (MUDA) in the office\nBenefits of waste elimination\n\nMODULE 5 : VISUAL MANAGEMENT\n\nWhat is Visual management?\nWhere to use Visual Management?\nHow to use Visual Management?\nBenefits of Visual management\n\nMODULE 6 : STANDARDIZED WORK\n\nWhat is Standardized Work?\nSteps for creating standardized work\nStandardized Work – Dos and Don’ts\nBenefit of standardized work\n\nMODULE 7 : 8 STEPS FOR THE IMPLEMENTATION OF LEAN\n\nAssessing the 3 fundamental issues of CULTURAL CHANGE\nCompleting a system-wide EVALUATION of the PRESENT STATE\nPerforming an educational EVALUATION\nDocumenting the CURRENT CONDITION\nRE-DESIGNING to reduce waste\nEvaluating and determining the GOALS for this line\nImplementing the KAIZEN activities\nEvaluating the newly-formed PRESENT STATE \, stress the system\, then return to Step 1\n\n  \nWHO SHOULD ATTEND ?\nTeam Leaders and Team members et cetera. \n  \nFEES\nINDIVIDUAL RM1\,000.00 per pax \nEARLY BIRD RM800.00 per pax \n(payment 14 days before the program) \n2 PAX  RM900.00 per pax \n3 PAX or  > RM850.00 per pax \n(Fees – without accomodation) \n  \nTRAINER\nMae Hashim \nMazdurah Mohd Zin
URL:https://brainwork-resources.com/event/lean-management-for-the-office-and-service-industry/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230904
DTEND;VALUE=DATE:20230906
DTSTAMP:20260429T140338
CREATED:20230104T100636Z
LAST-MODIFIED:20230104T100636Z
UID:1385-1693785600-1693958399@brainwork-resources.com
SUMMARY:Clerical and Administrative Skills
DESCRIPTION:INTRODUCTION\nThis course is aimed to develop clerical and administrative staff as to achieve excellence at their workplace and learn how to maximize their knowledge while developing their skills effectively. \n  \nOBJECTIVES\n\nTo understanding of their roles and responsibilities in the organization\nTo know how to handle daily task more effectively\nTo Learn ways to control time and stress for work comfort\nTo form and identify positive work attitudes that will promotes personnel and organizational growth.\nBecome revitalized worth greater desire for excellence in works through setting specific work improvement goals and standards. To appreciate the benefits and joy of involvement with work.\nReduce work problem resulting from poor communication skills and enable them to interact more effectively with their supervisors and colleagues.\nUnderstand and use emotional intelligent\nManage workflow by prioritizing task and planning a practical work schedule\n\n  \nCOURSE CONTENTS \nMODULE 1 : POSITIVE MINDSET BREEDS POSITIVE WORK ATTITUDE\n\nUnderstanding Mindset\nIdentifying Comfort Zone and Combat Zone hence moving towards transformation\nRelationship from Mindset\, Emotion and Action\nTransforming and integrating change towards positive work habits and attitudes\nBACHA\n\nBlind spots\nAttitude\nComplacent\nHabit\nAssumption\n\n\n\nMODULE 2 : ROLES AND RESPONSIBILITIES\n\nIdentifying your role in an organization\nResponsibility and accountability in your work\nHandling day to day office administrative\nToday‘s office administrative challenge\nTransforming administrative to effective systematic approach\n\nMODULE 3 : EMBRACING INTEGRITY AND DISCRETION \n\nStriving for the best with integrity\nWork as a worship (ibadah) whilst applying discretion\nMoving towards efficiency and effectiveness\nDefining quality and productivity\n\nMODULE 4 : EFFECTIVE COMMUNICATION SKILL\n\nThe communication process\nVerbal and non-verbal communication\nOvercoming barriers to communication\nGetting your ideas and messages across effectively\nEncouraging effective feedback\n\nHow to give effective feeback effectively\nThe techniques of asking question\n\n\n\nMODULE 5 : TIME MANAGEMENT SKILLS AND ACTIVITIES\n\nDifferences between functional and dysfunctional activities\nIdentifying functional and dysfunctional activities – Pie Chart\nPrioritizing work activities\nTime Management Tools\n\nTime Boxing\nTime Management Grid\n\n\nPaired comparison\n\nMODULE 6 : CREATING PROBLEM SOLVING\n\nCreative problem solving\nBuilding creativity into problem solving\nCPS Technique\n\nClarify and identify the problem\nResearch the problem\n\n\n\n\nFormulate creative challenges\n\n\nGenerate ideas\nCombine and evaluate the ideas\nDraw up an action plan\n\n\nDo it (imlement the ideas)\n\n\nWHO SHOULD ATTEND ?\nOpen to all clerical and support staff. \n  \nFEES\nINDIVIDUAL RM1\,000.00 per pax \nEARLY BIRD RM800.00 per pax \n(payment 14 days before the program) \n2 PAX  RM900.00 per pax \n3 PAX or  > RM850.00 per pax \n(Fees – without accomodation) \n  \nTRAINER\nMazdurah Mohd Zain \nIsmail Hashim
URL:https://brainwork-resources.com/event/clerical-and-administrative-skills/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230911
DTEND;VALUE=DATE:20230913
DTSTAMP:20260429T140338
CREATED:20230104T100434Z
LAST-MODIFIED:20230104T100434Z
UID:1383-1694390400-1694563199@brainwork-resources.com
SUMMARY:Microsoft Office: Tips and Tricks
DESCRIPTION:MICROSOFT OFFICE MASTERY SERIES\n  \nCOURSE REQUIREMENT\n\nParticipants should be able to use a PC at the beginner level;\nBasic knowledge and functionality of Microsoft Word;\nMicrosoft Office 2013 and above\n\n  \nMICROSOFT WORD\nMicrosoft Word is an under-rated software. Most of the Users will assumed that Microsoft Word is a very easy software to learn and use. There is some truce in the statement. Microsoft Word is a very powerful word processing software. It can be used to write letters\, proposals\, articles\, marketing mailing tools\, and more. Not only it has vast applications\, but it can be done very fast if you know the right way to use it. \n  \nLEARNING OUTCOME\nUpon completion of the Microsoft Word session\, users can: \n\nUse the Word Styles to simplify Formatting and create Table of Contents.\nCreate and use the Building Block (AutoText) to simplify the workflow.\nDesign Word document with confident.\n\n  \nCOURSE OUTLINE\nMODULE 1 : EXPOSE THE SECRET BUILDING BLOCK IN MS WORD\n\nWhat is the Building Block?\n\nLocate the Building Block\nSuper Shortcut : add AUTOTEXT to the Building Block\nMaximize the advantage of using AutoText in Microsoft Word.\nAdminister the AutoText Entry.\n\n\n\nMODULE 2 : LET‘S OUTDO THE MANUAL FORMATTING\n\nThe magical world of Word Styles\n\nDiscover how you can format easily using Word Styles.\nModify the whole document formatting like a Superhero in just seconds.\n\n\nWhy applies Styles? What else can it do?\n\nPrepare a Table of Contents in just 3 Clicks… yes 3 Clicks. It is not a Joke.\nBe amazed with the flexibility to Modify and Update the TOC.\n\n\n\nMODULE 3 : GET READY TO DESIGN A MAGAZINE ALIKE DOCUMENT\n\nWhat does Magazine look alike document?\nTurn a single column document to multi column document.\nExplore the Sections in a Document.\n\nAdding\, Modify and Remove Sections in the Document.\n\n\nPictures Speaks a thousand words\n\nPlace the picture anywhere you want.\nWrap the Text around the Image\n\n\n\n  \nMICROSOFT EXCEL\nMany people have always been pressed to understand the best of Microsoft Excel. You will be making your Microsoft Excel the best companion in this course and generating the best report using Microsoft Excel faster than you might imagine. The course is designed to help users bridge the gap between their current Excel expertise and the final report they want. Impress the boss with excellent reports and get the management’s attention. \n\nLEARNING OUTCOME\nUpon completion of the Microsoft Excel session\, users can: \n\nApply all the Best practices in Microsoft Excel.\nWrite Excel Formulas to clean up messy data.\nNavigate and manage worksheets like a Excel Master.\n\n\nCOURSE OUTLINE\nMODULE 1 : NAVIGATE AND PASTE IN A SPECIAL WAY WITHIN EXCEL\n\nHow to instruct Excel to Select what we want?\nSelect Blank cells and summarized Data Quickly… just ONE click.\nCalculate in Microsoft Excel without Formula… just Paste Operation.\n\nMODULE 2 : THE BENEFIT OF EXCEL TEXT FUNCTIONS\n\nData Cleansing can be difficult but not with Text Functions.\nConvert data can never be easier.\n\nMODULE 3 : WORK WITH MULTIPLE WORKSHEETS THE EASY WAY\n\nNavigate between the Sheets can never be any easier\nArrange multiple worksheet side by side within the same File.\n\nMODULE 4 : DATA ANALYSIS AND INTERACTIVE REPORT USING PIVOTTABLE\n\nManaging a Data with Table\nGenerate quick reports with PivotTable\nAnalyze data with Grouping and Calculated Field\nPresent Complex Data in Mini Dashboard\n\n  \nMICROSOFT POWERPOINT\nMicrosoft PowerPoint is a presentation software that enables users to create engaging presentations. PowerPoint enables users to add animation and effects to slideshow elements. As a presentation tool PowerPoint can be used to organize and structure your presentations\, create a professional and consistent format for the content of your presentation\, and animate your slides to give them greater visual impact. \n\nLEARNING OUTCOME\nUpon completion of the Microsoft PowerPoint course\, participant will learn: \n\nPresent your PowerPoint Slides like a Professional Speaker.\nAdd Content to the Slides from any source.\nApply custom Slides Presentation using one Deck of Slides.\n\n\nCOURSE OUTLINE\nMODULE 1 : INTRODUCTION TO POWERPOINT\n\nPowerPoint Slides Guidelines\nPowerPoint Presentation and Controls\n\nMODULE 2 : SLIDE CONTENTS – TEXT CONTENTS\n\nPrepare contents using Microsoft Word.\nImport text from Microsoft Word.\n\nMODULE 3 : PREPARING MODERN SLIDE WITH ANIMATION\n\nApply Morph and Zoom effect to Objects\, Texts and Images\n\nMODULE 4 : FINALIZING POWERPOINT SLIDES\n\nUse Custom Slide Show\nReuse Slides\n\n\nWHO SHOULD ATTEND ?\nOpen to all who want to enhance their skill and competency in Microsoft Office platform. \n  \nFEES\nINDIVIDUAL RM1\,000.00 per pax \nEARLY BIRD RM800.00 per pax \n(payment 14 days before the program) \n2 PAX  RM900.00 per pax \n3 PAX or  > RM850.00 per pax \n(Fees – without accomodation) \n  \nTRAINER\nShamsiyah Abdul Kadir \nKelvin Ng Choo Kent
URL:https://brainwork-resources.com/event/microsoft-office-tips-and-tricks/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230918T080000
DTEND;TZID=UTC:20230919T170000
DTSTAMP:20260429T140338
CREATED:20230104T100156Z
LAST-MODIFIED:20230104T100156Z
UID:1381-1695024000-1695142800@brainwork-resources.com
SUMMARY:The Seven Habit Of Highly Effective People
DESCRIPTION:INTRODUCTION\nSteven Covey’s Seven Habits help you develop personally and so become more effective in how you work and relate with other people. Developing these habits can help you tackle your work and life challenges with new confidence. At the core of these habits are a deeper understanding of yourself and an appreciation of the fact that you need others in order to achieve your goals. Developing them will take time and effort. But it is worthwhile and will have a lasting effect on your personal effectiveness \n  \nOBJECTIVES\nAt the end of this programme\, participants would be able to: \n\nBecome a resourceful\, innovative manager who quickly accomplishes goals and motivates team members to get things done (Habit 1: Be Proactive)\nHave a clear vision of what they want their contribution as a manager to be and shape their own future (Habit 2: Begin with the End in Mind)\nFocus on top priorities and be regarded for follow-through and organizational skills; eliminate the unimportant (Habit 3: Put First Things First)\nCultivate enthusiasm with performance measurements that satisfy both employee and employer goals; share recognition and success (Habit 4: Think Win-Win)\nGive honest\, accurate feedback that develops trust\, and understand the physical components of communication and how they impact the message (Habit 5: Seek First to Understand\, Then Be Understood)\nUnderstand how differences can contribute to innovative solutions; maximize opinions\, perspectives\, and backgrounds (Habit 6: Synergize)\nMaintain and increase effectiveness by renewing themselves mentally and physically (Habit 7: Sharpen the Saw)\n\n  \nCOURSE CONTENT\nMODULE 1 : ICEBREAKER AND INTRODUCTION TO 7 HABITS\n\nThe Seven Habits – An Overview\nProduction and Production Capability\nThe Power of a Paradigm Shift\nThe Principle – Centered Paradigm\nThe way we see the problem is the problem\n\nMODULE 2 : HABIT 1 : BE PROACTIVE\n\nTake Initiative\nManage Change\nRespond Proactively\nKeep Commitments\nTake Responsibility and Practice Accountability\nCreate Positive Business Results\nDefine Vision and Values\nCreate a Mission Statement\nSet Measurable Team and Personal Goals\nStart Projects Successfully\nAlign Goals to Priorities\nFocus on desired outcome\n\nMODULE 3 : HABIT 2 : BEGIN WITH THE END IN MIND\n\nDefine Vision and Values\nCreate a Mission Statement\nSet Measurable Team and Personal Goals\nStart Project Successfully\nAlign Goals to Priorities\nFocus on Desired Outcomes\n\nMODULE 4 : HABIT 3 : PUT FIRST THING FIRST\n\nExecute Strategy\nApply Effective Delegation Skills\nFocus on Important Activities\nApply Effective Planning and Prioritization Skills\nBalance Key Priorities\nEliminate Low Priorities and Time-Wasters\nUse Planning Tools Effectively\nUse Effective Time Management Skills\n\nMODULE 5 : HABIT 4 : THINK WIN-WIN\n\nBuild High-Trust Relationship\nBuild Effective Teams\nApply Successful Negotiation Skills\nUse Effective Collaboration\nBuild Productive Business Relationship\n\nMODULE 6 : HABIT 5 : SEEK FIRST TO UNDERSTAND\, THEN TO BE UNDERSTOOD\n\nApply Effective Interpersonal Communication\nOvercome Communication Pitfalls\nApply Effective Listening Skills\nUnderstand Orders\nReach Mutual Understanding\nCommunicate Viewpoints Effectively\nApply Productive Input & feedback\nApply Effective Persuasion Technique\n\nMODULE 7 : HABIT 6 : SYNERGIZE\n\nLeverage Diversity\nApply Effective Problem Solving\nApply Collaborative Decision Making\nValue Differences\nBuild on Divergent Strengths\nLeverage Creative Collaboration\nEmbrace Leverage Innovation\n\nMODULE 8 : HABIT 7 : SHARPEN THE SAW \n\nAchieve Life Balance\nApply Continuous Improvement\nSeek continuous Learning\n\n  \nWHO SHOULD ATTEND ?\nThis course will benefit anyone who manages people and would like to inspire themselves and their teams to higher performance\, in particular : Supervisors\, Team Leaders\, Sales managers\, HR Professionals\, Project Managers\, Change Managers\, Experienced Managers et cetera. \n  \nFEES\nINDIVIDUAL RM1\,000.00 per pax \nEARLY BIRD RM800.00 per pax \n(payment 14 days before the program) \n2 PAX  RM900.00 per pax \n3 PAX or  > RM850.00 per pax \n(Fees – without accomodation) \n  \nTRAINER\nAzmi Shahrin \nMae Hashim
URL:https://brainwork-resources.com/event/the-seven-habit-of-highly-effective-people/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230926
DTEND;VALUE=DATE:20230928
DTSTAMP:20260429T140338
CREATED:20230104T095944Z
LAST-MODIFIED:20230104T095944Z
UID:1379-1695686400-1695859199@brainwork-resources.com
SUMMARY:Implikasi Undang-Undang Buruh Secara Berkesan Di Tempat Kerja
DESCRIPTION:PENGENALAN\nKursus ini di adakan khusus untuk memberi \, penerangan\, penekanan\, pendedahan dan pemakaian mengenai perkara-perkara penting di dalam Undang-undang Buruh di Malaysia. Ianya merupakan asas utama di dalam hubungan antara pekerja dan majikan. \nSetiap Penyelia\, Eksekutif dan Pengurus  bukan sahaja perlu tahu Undang-undang Buruh tetapi juga perlu mahir akan implementasi Undang-undang tersebut. Dengan kemahiran yang di miliki\, ini akan meningkatkan lagi kemahiran dan kecekapan mereka di dalam pengurusan pekerja. Selain dari itu Kod Amalan juga di ketengahkan di dalam program ini bagi memudahkan pengurusan pekerja selaras dengan kehendak-kehendak pihak berkuasa. Dengan itu produktiviti akan dapat di tingkatkan dan dapat mengujudkan suasana kerja yang lebih harmoni. Pada masa yang sama\, para peserta akan di dedahkan dengan tatacara dan prosedur Mahkamah Tenaga Kerja dan Mahkamah Perusahaan. \n  \nHASIL PEMBELAJARAN\nSetelah menghadiri kursus ini\, peserta akan: \n\nMengetahui sejarah undang-undang buruh di Malaysia.\nMemahami peruntukan-peruntukan penting di dalam kontrak perkhidmatan.\nMenyedari dan dapat mengambil tindakan jika terdapat pemecahan kontrak.\nMengetahui peruntukan-peruntukkan utama di dalam Syarat-syarat perkhidmatan untuk pekerja\nMengetahui sepintas lalu tentang kesatuan sekerja\, perundingan dan perjanjian bersama serta bentuk bentuk tindakan perusahaan\nMenghalusi bagaimana  kehormonian  perusahaan boleh di capai di dalam organisasi.\nMengetahui tatacara dan prosedur hadir di Mahkamah Buruh dan Mahkamah Perusahaan.\nMaklumat-maklumat terkini seperti gaji minima\, umur bersara dan pekerja sementara.\n\n  \nKANDUNGAN KURSUS\nMODUL 1 : PENGENALAN\n\nLatarbelakang sejarah\nDefinisi dan intepretasi\nSiapa “pekerja”\nJadual Pertama\nSkop Akta Kerja 1955.\n\nMODUL 2 : KONTRAK PERKHIDMATAN\n\nDefinisi\nTerma Kontrak perkhidmatan\nKontrak Untuk Perkhidmatan\nBagaimana Menentukan Kontrak Perkhidmatan\n\nMODUL 3 : PENAMATAN KONTRAK PERKHIDMATAN\n\nPersaraan\nSalahlaku\nRetrenchment\nPrestasi Kerja Yang Tidak Memuaskan\nKontrak tempoh tetap\nSalahlaku Jenayah\nKekecewaan Dalam Kontrak\nPenamatan Mengikut Notis\nPembuangan Kerja Secara Konstruktif\n\nMODUL 4 : PERUNTUKAN-PERUNTUKAN  KHAS\n\nTidak hadir bertugas –Seksyen 15\nSiasatan Dalaman / salahlaku –Seksyen 14\nPemecahan Kontrak –seksyen 13\n\nMODUL 5 : HUBUNGAN MAJIKAN DENGAN PEKERJA\n\nTanggungjawab majikan\nTanggungjawab Ketua / Penyelia\nDasar Pekerjaan\nAduan dan Rungutan\nMajlis Perundingan Bersama\nObligasi pekerja\nRepresentasi Pembuangan Kerja\n\nMODUL 6 : MAJIKAN DAN KESATUAN SEKERJA\n\nHak Majikan dan Hak Kesatuan Sekerja\nPenubuhan Kesatuan Sekerja\nPengiktirafan Kesatuan Sekerja\nPerundingan dan Perjanjian Bersama\nPertikaian Perusahaan\n\nMODUL 7 : MAHKAMAH TENAGA KERJA (MAHKAMAH BURUH)\n\nFungsi dan peranan Jabatan Tenaga Kerja\nBidangkuasa Ketua Pengarah\nProsedur Di Mahkamah Buruh\n\nMODUL 8 : MAHKAMAH PERUSAHAAN\n\nKomponen Mahkamah\nProsiding Mahkamah\nBidangkuasa Mahkamah\nProsedur di Mahkamah Perusahaan.\n\nMODUL 9 : ISU-ISU TERKINI\n\nHad Umur Bersara\nGaji Minima\n\n\nSIAPA YANG PATUT HADIR?\nKursus ini sesuai untuk dihadiri oleh Ketua-ketua Syarikat\, Pengurus Besar\, Pengurus\, Eksekutif\, Ketua-ketua jabatan yang terlibat dalam mengurus pekerja dan juga semua kakitangan di Jabatan Sumber Manusia dan Pentadbiran. \n  \nFEES\nINDIVIDU RM1\,000.00 seorang \nEARLY BIRD RM800.00 seorang \n(14 hari sebelum kursus) \nBERDUA RM900.00 seorang \nBERTIGA > RM850.00 seorang \n(Fees – tanpa penginapan) \n  \nPENCERAMAH (TRAINER)\nFauzi Nordin  atau \nPuan Haniza Abdul Hamid
URL:https://brainwork-resources.com/event/implikasi-undang-undang-buruh-secara-berkesan-di-tempat-kerja/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231002
DTEND;VALUE=DATE:20231004
DTSTAMP:20260429T140338
CREATED:20230104T095739Z
LAST-MODIFIED:20230104T095739Z
UID:1377-1696204800-1696377599@brainwork-resources.com
SUMMARY:Pengurusan Konflik dan Stress
DESCRIPTION:PENGENALAN\nKONFLIK adalah merupakan sebahagian daripada kehidupan di dalam sesebuah organisasi. Empat bentuk konflik yang biasa berlaku ialah konflik matlamat\, konflik kognitif\, konflik afektif dan konflik prosedur. Konflik tidak semestinya bersifat meruntuhkan kepada seseorang individu atau organisasi. Melalui pengurusan konflik yang berkesan\, kesan negatif yang terhasil daripada sesuatu konflik boleh membuahkan hasil dan persepsi yang seimbang terhadap konflik tersebut. \nPengurusan konflik yang berkesan memerlukan kepada pemahaman tentang pelbagai gaya dan kaedah bagaimana sesuatu konflik boleh di-tangani. Penekanan diberi kepada proses memahami konflik dan penguasaan teknik dan tindakan yang dapat diamalkan bagi mengelak atau mengawal konflik di tempat kerja khususnya sekaligus mewujudkan suasana harmoni dikalangan rakan sekerja dan pelanggan. \nPengurusan Stress adalah suatu strategi yang disusun bagi membantu manusia dalam mendapatkan kebahagiaan secara total. Formula ini memantapkan beberapa komponen asas dalam diri manusia iaitu Adab\, Emosi\, Tindakan\, Spiritual\, Minda dan Sikap/Personaliti. Perubahan komponen asas ini dilakukan secara berperingkat dan bersistematik bagi mengukur perubahan elemen ini dengan lebih jelas. Formula ini bertindak dengan menilai dan mengukur corak pemikiran\, emosi\, tingkah laku dan jiwa yang ada pada diri seseorang yang bahagia dan di“formula”kan kepada yang memerlukannya. Modul ini mengaplikasikan 4 diagnosis symptom stress\, 4 diagnosis stressor\, 64 penyelesaian Formula Terapi Stres dan 4 Psikometrik Stres. \n  \nOBJEKTIF\n\nmendedahkan peserta kepada konsep asas tentang konflik di tempat kerja\, kaedah menangani konflik\, latihan dan strategi menangani konflik\nMemahami konflik dalam organisasi dan keperluan pengurusannya\nMempelajari kepelbagaian profil manusia yang menjurus kepada konflik sekiranya tidak diurus dengan baik\nMengenalpasti punca konflik dan memahami sumbernya\nMenjelaskan persepsi negatif\, positif dan seimbang terhadap konflik\nMembandingkan paras-paras konflik di dalam organisasi\nMenggunakan lima kaedah menangani konflik interpersonal\nMelatih diri peserta menguasai kebahagian secara total dengan menukarkan stress negative kepada stress positif\nMengenalpasti factor stress dalaman dan luaran yang membantu peserta menyediakan diri menguruskan dan mengawal stress.\nMengenalpasti simpton stress yang boleh memberi kesan pada diri secara negatif\nMelatih diri menguasai dan mempraktikkan formula penyelesaian stress dari sudut emosi\, minda\, fizikal\, tindakan dan spiritual.\nMempraktikkan teknik memanipulasikan stress bagi meningkatkan potensi diri dan kejayaan dalam kerjaya dan kehidupan\nMenambahkan pengetahuan peserta untuk pengurusan dan pengawalan stress cara total\nMenukarkan ancaman kepada peluang dalam meningkatkan kecemerlangan kerjaya dan kehidupan\nMempelajari empat psikometrik stress yang mengukur stress daripada pelbagai aspek dalam kehidupan\nMempelajari formula pengurusan dan pengawalan stress terkini secara teorikal dan praktikal\nMenguasai ilmu pengetahuan berkenaan asas stress\, symptom stress dan formula penyelesaian stress secara sistematik dan berstruktur.\n\n  \nKANDUNGAN KURSUS \nMODUL 1 : PENGENALAN PENGURUSAN KONFLIK DAN PERUNDINGAN BERKESAN\n\nIce Beraking\nDefinisi Pengurusan Konflik dan Perundingan\nTahap. Faktor-faktor\, Persepsi & Bentuk-bentuk konflik\n\nMODUL 2 : GAYA MENANGANI KONFLIK INTER-PERSONAL \n\nGaya Mengelak (avoiding)\nGaya Memaksa (forcing)\nGaya Bekerjasama (collaborating)\nGaya Mengalah (accomodating)\nGaya Berkompromi (compromising)\n\nMODUL 3 : TEKNIK & KAEDAH PERUNDINGAN DI DALAM PENGURUSAN KONFLIK \n\nKaedah Perundingan Distributive\nKaedah Perundingan Integrative\nKaedah Perundingan Attitudinal Restructuring\nKaedah Perundingan Intra-Organisational\nKaedah Pengantara (Mediation)\n\nMODUL 4 : KENALI DAN BERKAWAN DENGAN STRES\n\nApakah Stress?\nApakah Kemahiran Pengurusan Stres?\nBagaimana Nak Kenal Stress Dan Berkawan Dengannya?\nAktiviti 2 : Role Play\n\nMODUL 5 : ELEMEN ASAS STRES THERAPY FORMULA \n\nKerangka Konsep Stres Therapy Formula\nFahami Formula Innerself\nFahami Formula Stimulator\nActivity 3 : Tugasan Dan Case Study\n\nMODUL 6 : PSIKOMETRIK PENGURUSAN STRES\n\nPsikometrik Ujian Stres\nPsikometrik DASS21\nPsikometrik Personaliti Stres\nPsikometrik Personaliti Imaginasi\n\nMODUL 7 : FORMULA PENYELESAIAN TERAPI STRES (EMOSI)\nTeknik Terapi Stres Emosi \n\nMenarik Ketenangan\nSenyum Setiap Hari\nRujuk Mentor\nRujuk Pakar Psikologi\nHubungan Yang Positif\nLuangkan Masa Dengan Ibubapa\nLuangkan Masa Dengan Keluarga\nLuangkan Masa Dengan Rakan\nCari Kawan Yang Rapat\nBuat Aktiviti Lepaskan Perasaan.\nMenangis Dengan Sepuas Hati\nIsyarat Emosi\nMesin Masa\nLetupan Emosi\nBersyukur\n\nMODUL 8 : FORMULA PENYELESAIAN TERAPI STRES (MINDA)\nTeknik Terapi Stres Minda \n\nBina Pemikiran Positif\nFokus Pada Kebahagiaan\nFokus Penyelesaian\nJelaskan Persepsi\nDiagnosis Situasi\nDiagnosis “Swot”\nMelaksanakan Kerja Mengikut Keutamaan\nBacalah Buku\nFokus Semasa Melakukan Sesuatu\nElakkan Terlalu Banyak Berfikir\nBiarkanlah Kebimbangan\nJelaskan Matlamat Hidup\n\nMODUL 9 : FORMULA PENYELESAIAN TERAPI STRES (FIZIKAL)\nTeknik Terapi Stres Fizikal \n\nRehatkan Badan\nBanyakkan Aktiviti Yang Membahagiakan\nBersenam\nLakukan Gerak Badan Ringan Di Tempat Kerja\nBerurut\nUrutan Pada Telinga\nDiet Seimbang\nKunyah Gula-Gula Getah.\nMelukis Menggunakan Jari\nSembur Wangian Pada Diri Dan Persekitaran\nMenghidu Epal\nLetupkan Belon\nDengar Muzik Yang Menenangkan\n\nMODUL 10 : FORMULA PENYELESAIAN TERAPI STRES (SPIRITUAL)\nTeknik Terapi Stres Spiritual \n\nBerdoa\nMeningkatkan Amalan Spiritual\n\nMODUL 11 : FORMULA PENYELESAIAN TERAPI STRES (TINDAKAN)\nTeknik Terapi Stres Tindakan \n\nTidur\nMandi\nGunakan Terapi Air\nPenulisan Diri\n“Self-Talk”\nUbah Suasana/Persekitaran\nUruskan Masa\nIntervensi Situasi-Kehidupan\nBelajar Berkata Tidak.\nHadkan Komitmen\nSelesaikan Segera\nGanjaran Diri\nMelancong Dan Bercuti\nLetakkan Pokok Di Atas Meja\nBelajar Uruskan Diri\nBuat Ruang Santai Untuk Diri Sendiri Di Rumah\nCari Me-Time\nCari Pekerjaan Lain\nDelegasikan Tugas\nWindow Shopping\nKomunikasi Untuk Memahami Bukan Difahami\n\n  \nSIAPA YANG PATUT HADIR\nTerbuka kepada sesiapa sahaja yang berminat dan ingin mendalami lagi kemahiran dalam platform Microsoft Office \n  \nFEES\nINDIVIDU RM1\,000.00 seorang \nEARLY BIRD RM800.00 seorang \n(14 hari sebelum kursus) \nBERDUA RM900.00 seorang \nBERTIGA > RM850.00 seorang \n(Fees – tanpa penginapan) \n  \nPENCERAMAH (TRAINER)\nDr Mohd Nur Al Sufi bin Romele atau \nDr Abdul Rahman Ibrahim
URL:https://brainwork-resources.com/event/pengurusan-konflik-dan-stress/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231009
DTEND;VALUE=DATE:20231011
DTSTAMP:20260429T140338
CREATED:20230104T095118Z
LAST-MODIFIED:20230104T095118Z
UID:1375-1696809600-1696982399@brainwork-resources.com
SUMMARY:Implementing the 5S Lean Culture in the Workplace
DESCRIPTION:INTRODUCTION\nThe 5S concept is meant to make the workplace cleaner and safer and our job more simpler and more satisfying. It’s about how to create a workplace that is clearly organized\, free of clutter\, arranged so you can find things\, and sparkling clean – a place where anyone would be proud to work. \nThe 5S approach is simple and universal. It works in companies all over the world. 5S activities provide essential support for successful implementation of other important manufacturing improvements in the company. \nThis Implementing 5S in the Workplace course has been put together to help supervisors and leaders gain the necessary knowledge and enhance their skills in planning and managing the implementation of 5S in the organisation guide the people they lead. \n  \nLEARNING OUTCOME\nUpon successful completion of this module\, participants should be able to: \n\nExplain an overview of the basic concept of 5S and the 5 pillars\nExplain the five pillars of 5S in detail\nPlan and discuss the implementation of 5S in the organisation\n\n  \nCOURSE CONTENT\nMODULE 1 : INTRODUCTION AND OVERVIEW OF 5S\n\nIntroduction to the Five Pillars of 5S\nOverview of the Five Pillars\nWhy the Five Pillars are the Foundation of 5S Improvement Activities?\nDescription of the Five Pillars\nBenefits of the 5S Implementation\nCommon type of resistance to 5S Implementations\n\nMODULE 2 : THE FIRST PILLAR : SORT\n\nExplanation of the First Pillar – SORT\nHow to sort?\nSteps in red- tagging\nAccumulation of unneeded items\nRed-tagging suggestions and reminders\n\nMODULE 3 : THE SECOND PILLAR : SET IN ORDER\n\nExplanation of the Second Pillar – SET IN ORDER\nHow to set in order?\nStep One : Deciding appropriate locations\nSteps Two : Identifying locations\n\nMODULE 4 : THE THIRD PILLAR : SHINE\n\nExplanation of the Third Pillar – SHINE\nHow to implement shine?\n\nMODULE 5 : THE FOURTH PILLAR : STANDARDIZE\n\nExplanation of the Fourth Pillar – STANDARDIZE\nHow to implement standardize clean up?\nMaking SORT\, SET IN ORDER and SHINE a habit\nTaking it to the next level : Prevention\n\nMODULE 6 : THE SIXTH PILLAR : SUSTAIN \n\nExplanation of the Fifth Pillar – SUSTAIN\nHow to sustain 5S Activities\nTools and techniques to help sustain 5S Implementation\n\n  \nWHO SHOULD ATTEND ?\nOpen to all \n  \nFEES\nINDIVIDUAL RM1\,000.00 per pax \nEARLY BIRD RM800.00 per pax \n(payment 14 days before the program) \n2 PAX  RM900.00 per pax \n3 PAX or  > RM850.00 per pax \n(Fees – without accomodation) \n  \nTRAINER\nMae Hashim \nMazdurah Mohd
URL:https://brainwork-resources.com/event/implementing-the-5s-lean-culture-in-the-workplace/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231016
DTEND;VALUE=DATE:20231018
DTSTAMP:20260429T140338
CREATED:20230104T113612Z
LAST-MODIFIED:20230104T113612Z
UID:1409-1697414400-1697587199@brainwork-resources.com
SUMMARY:Microsoft Office: Tips and Tricks
DESCRIPTION:MICROSOFT OFFICE MASTERY SERIES\n  \nCOURSE REQUIREMENT\n\nParticipants should be able to use a PC at the beginner level;\nBasic knowledge and functionality of Microsoft Word;\nMicrosoft Office 2013 and above\n\n  \nMICROSOFT WORD\nMicrosoft Word is an under-rated software. Most of the Users will assumed that Microsoft Word is a very easy software to learn and use. There is some truce in the statement. Microsoft Word is a very powerful word processing software. It can be used to write letters\, proposals\, articles\, marketing mailing tools\, and more. Not only it has vast applications\, but it can be done very fast if you know the right way to use it. \n  \nLEARNING OUTCOME\nUpon completion of the Microsoft Word session\, users can: \n\nUse the Word Styles to simplify Formatting and create Table of Contents.\nCreate and use the Building Block (AutoText) to simplify the workflow.\nDesign Word document with confident.\n\n  \nCOURSE OUTLINE\nMODULE 1 : EXPOSE THE SECRET BUILDING BLOCK IN MS WORD\n\nWhat is the Building Block?\n\nLocate the Building Block\nSuper Shortcut : add AUTOTEXT to the Building Block\nMaximize the advantage of using AutoText in Microsoft Word.\nAdminister the AutoText Entry.\n\n\n\nMODULE 2 : LET‘S OUTDO THE MANUAL FORMATTING\n\nThe magical world of Word Styles\n\nDiscover how you can format easily using Word Styles.\nModify the whole document formatting like a Superhero in just seconds.\n\n\nWhy applies Styles? What else can it do?\n\nPrepare a Table of Contents in just 3 Clicks… yes 3 Clicks. It is not a Joke.\nBe amazed with the flexibility to Modify and Update the TOC.\n\n\n\nMODULE 3 : GET READY TO DESIGN A MAGAZINE ALIKE DOCUMENT\n\nWhat does Magazine look alike document?\nTurn a single column document to multi column document.\nExplore the Sections in a Document.\n\nAdding\, Modify and Remove Sections in the Document.\n\n\nPictures Speaks a thousand words\n\nPlace the picture anywhere you want.\nWrap the Text around the Image\n\n\n\n  \nMICROSOFT EXCEL\nMany people have always been pressed to understand the best of Microsoft Excel. You will be making your Microsoft Excel the best companion in this course and generating the best report using Microsoft Excel faster than you might imagine. The course is designed to help users bridge the gap between their current Excel expertise and the final report they want. Impress the boss with excellent reports and get the management’s attention. \n\nLEARNING OUTCOME\nUpon completion of the Microsoft Excel session\, users can: \n\nApply all the Best practices in Microsoft Excel.\nWrite Excel Formulas to clean up messy data.\nNavigate and manage worksheets like a Excel Master.\n\n\nCOURSE OUTLINE\nMODULE 1 : NAVIGATE AND PASTE IN A SPECIAL WAY WITHIN EXCEL\n\nHow to instruct Excel to Select what we want?\nSelect Blank cells and summarized Data Quickly… just ONE click.\nCalculate in Microsoft Excel without Formula… just Paste Operation.\n\nMODULE 2 : THE BENEFIT OF EXCEL TEXT FUNCTIONS\n\nData Cleansing can be difficult but not with Text Functions.\nConvert data can never be easier.\n\nMODULE 3 : WORK WITH MULTIPLE WORKSHEETS THE EASY WAY\n\nNavigate between the Sheets can never be any easier\nArrange multiple worksheet side by side within the same File.\n\nMODULE 4 : DATA ANALYSIS AND INTERACTIVE REPORT USING PIVOTTABLE\n\nManaging a Data with Table\nGenerate quick reports with PivotTable\nAnalyze data with Grouping and Calculated Field\nPresent Complex Data in Mini Dashboard\n\n  \nMICROSOFT POWERPOINT\nMicrosoft PowerPoint is a presentation software that enables users to create engaging presentations. PowerPoint enables users to add animation and effects to slideshow elements. As a presentation tool PowerPoint can be used to organize and structure your presentations\, create a professional and consistent format for the content of your presentation\, and animate your slides to give them greater visual impact. \n\nLEARNING OUTCOME\nUpon completion of the Microsoft PowerPoint course\, participant will learn: \n\nPresent your PowerPoint Slides like a Professional Speaker.\nAdd Content to the Slides from any source.\nApply custom Slides Presentation using one Deck of Slides.\n\n\nCOURSE OUTLINE\nMODULE 1 : INTRODUCTION TO POWERPOINT\n\nPowerPoint Slides Guidelines\nPowerPoint Presentation and Controls\n\nMODULE 2 : SLIDE CONTENTS – TEXT CONTENTS\n\nPrepare contents using Microsoft Word.\nImport text from Microsoft Word.\n\nMODULE 3 : PREPARING MODERN SLIDE WITH ANIMATION\n\nApply Morph and Zoom effect to Objects\, Texts and Images\n\nMODULE 4 : FINALIZING POWERPOINT SLIDES\n\nUse Custom Slide Show\nReuse Slides\n\n  \nWHO SHOULD ATTEND ?\nOpen to all who want to enhance their skill and competency in Microsoft Office platform. \n  \nFEES\nINDIVIDUAL RM1\,000.00 per pax \nEARLY BIRD RM800.00 per pax \n(payment 14 days before the program) \n2 PAX  RM900.00 per pax \n3 PAX or  > RM850.00 per pax \n(Fees – without accomodation) \n  \nTRAINER\nShamsiyah Abdul Kadir \nKelvin Ng Choo Kent
URL:https://brainwork-resources.com/event/microsoft-office-tips-and-tricks-2/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20231023T080000
DTEND;TZID=UTC:20231024T170000
DTSTAMP:20260429T140338
CREATED:20230104T113332Z
LAST-MODIFIED:20230104T113332Z
UID:1407-1698048000-1698166800@brainwork-resources.com
SUMMARY:Penulisan Kertas Kerja / Kertas Laporan
DESCRIPTION:PENGENALAN\nAktiviti dalam organisasi perlu diurus dengan sistematik bagi memastikan perlaksanaan dan penilaian kepada pelaksanaan dilakukan dengan baik. Kertas cadangan berfungsi sebagai instrumen untuk memudahkan pihak pengurusan memahami cadangan dan gerak kerja bagi pelaksanaan satu-satu aktiviti. \nKertas laporan pula berfungsi sebagai instrumen untuk rekod dan penilaian pelaksanaan aktiviti yang sudah dilaksanakan. Kertas cadangan yang baik menjelaskan secara lengkap semua aspek penting dalam rancangan aktiviti manakala kertas laporan yang berkesan melaporkan secara objektif gerak kerja aktiviti yang sudah dijalankan. \nOleh yang demikian\, kemampuan menyediakan kertas cadangan dan kertas laporan laporan yang memenuhi keperluan organisasi adalah penting bagi memastikan kelancaran aktiviti yang dijalankan dalam organisasi. Bengkel ini akan memberikan pendedahan kepada peserta mengenai kaedah pengurusan dan penulisan kertas cadangan dan kertas laporan yang berkesan. \n  \nOBJEKTIF\n\nPendedahan kepada peserta mengenai format kertas cadangan dan kertas laporan ;\nPendedahan kepada peserta mengenai penggunaan tatabahasa melayu yang betul dalam komunikasi tulisan melibatkan penyediaan kertas cadangan dan kertas laporan laporan.\nPendedahan kepada peserta mengenai proses lengkap kertas kerja dan kertas laporan yang berkesan bermula dari peringkat pra penulisan\, penulisan dan pasca penulisan.\nPelaksanaan latihan amali dalam proses penyediaan kertas cadangan dan kertas laporan laporan bagi memastikan maklumat yang dipelajari dapat dipraktikkan secara terus.\nPendedahan kepada peserta dengan contoh– contoh kertas cadangan dan kertas laporan laporan yang pernah disediakan bagi tujuan rasmi. Contoh ini dirujuk sepanjang proses bengkel berjalan.\nMemberi kefahaman mengenai konsep dan perspektif kegunaan sesuatu Kertas Kerja dan pelaporan yang baik\nMendedahkan teknik penyediaan Kertas Kerja dan Laporan yang berkesan mengikut jenis dan tujuannya.\nMemahami dan mengaplikasi ciri-ciri Kertas Kerja dan pelaporan yang standard\, hebat dan berkesan.\n\n  \nKANDUNGAN KURSUS \nMODUL 1: PENGENALAN PENULISAN KERTAS KERJA / LAPORAN\n\nIce Breaking\nApakah Penulisan Kertas Kerja Dan Kertas Laporan\n\nMODUL 2 : TUJUAN\, KEPENTINGAN DAN KONSEP PENULISAN KERTAS KERJA / KERTAS LAPORAN\n\nTujuan Penulisan Kertas Kerja Dan Kertas Laporan\nKepentingan Penulisan Kertas Kerja & Kertas Laporan\nKonsep Penulisan Kertas Kerja & Kertas Laporan\n\nMODUL 3 : KATEGORI DAN JENIS KERTAS KERJA / LAPORAN\n\nKategori Penulisan Kertas Kerja & Kertas Laporan\nJenis Penulisan Kertas Kerja & Kertas Laporan\n\nMODUL 4 : FORMAT\, PRINSIP DAN GAYA PENULISAN KERTAS KERJA / LAPORAN \n\nFormat Penulisan Kertas Kerja & Kertas Laporan\nPrinsip Penulisan Kertas Kerja & Kertas Laporan\nGaya Penulisan Kertas Kerja & Kertas Laporan\n\n MODUL 5 : PENGGUNAAN SUMBER SOKONGAN DALAM KERTAS KERJA / LAPORAN\n\nTeknik Mencari Sumber Sokongan Penulisan Kertas Kerja & Kertas Laporan\nTeknik Menggunakan Sumber Sokongan Penulisan Kertas Kerja & Kertas Laporan\n\nMODUL 6 : TEKNIK KAEDAH MENULIS KERTAS KERJA /LAPORAN YANG BERKUALITI\n\nTeknik Kaedah Menulis Kertas Kerja & Kertas Laporan\nTips Menulis Kertas Kerja & Kertas Laporan\n\nMODUL 7 : PRAKTIKAL PENULISAN KERTAS KERJA / LAPORAN\n\nAmali Menulis Kertas Kerja & Kertas Laporan\n\nMODUL 8 : MENGOLAH DAN MEMBENTANGKAN KERTAS KERJA / LAPORAN\n\nMengolah Kertas Kerja & Kertas Laporan\nMembentangkan Kertas Kerja & Kertas Laporan\n\n MODUL 9 : RUMUSAN & PENUTUP\n\nMuhasabah Diri\nKomen Peserta\nRumusan Program\n\n  \nSIAPA YANG PATUT HADIR\nTerbuka kepada pegawai-pegawai yang sentiasa terlibat dalam penulisan kertas kerja / laporan atau sesiapa sahaja yang berminat dalam sesebuah organisasi. \n  \nFEES\nINDIVIDU RM1\,000.00 seorang \nEARLY BIRD RM800.00 seorang \n(14 hari sebelum kursus) \nBERDUA RM900.00 seorang \nBERTIGA > RM850.00 seorang \n(Fees – tanpa penginapan) \n  \nPENCERAMAH (TRAINER)\nDr Mohd Nur Al Sufi bin Romele \nDr Abdul Rahman Ibrahim
URL:https://brainwork-resources.com/event/penulisan-kertas-kerja-kertas-laporan/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231030
DTEND;VALUE=DATE:20231101
DTSTAMP:20260429T140338
CREATED:20230104T113002Z
LAST-MODIFIED:20230104T113002Z
UID:1405-1698624000-1698796799@brainwork-resources.com
SUMMARY:Pengurusan Aset Alih Dan Stor Kerajaan
DESCRIPTION:PENGENALAN\nPengurusan Stor adalah aktiviti “menerima barang-barang atau bahan-bahan\, memelihara keselamatannya semasa didalam simpanan – supaya tidak mengalami kerosakan dan tidak diambil tanpa kebenaran\, mengeluarkannya dalam kuantiti yang betul\, pada masa yang betul dan kepada tempat yang betul dan memberikan perkhidmatan ini dengan kadar cepat dan kos yang minimum.” \nSebuah stor adalah tempat di mana barang-barang atau bahan-bahan berlebihan disimpan yang akan digunakan pada masa yang ia diperlukan. Kehilangan item-item\, kerosakan dan pelupusan adalah sebahagian daripada keadaan yang lumrah berlaku. \nDidalam rantaian pelanggan dalaman dan pembekal\, stor mempunya beberapa pelanggan dalaman. Malah semua fungsi pengurusan adalah merupakan pelanggan kepada stor. Pelanggan mengharapkan perkhidmatan yang terbaik dari segi kualiti\, kos dan penghantaran dan menjadi tanggungjawab pengurusan stor untuk memastikannya. \nModul Tatacara Pengurusan Aset Alih dan Pengurusan Stor Kerajaan ini telah disusun untuk memberi pendedahan kepada para peserta kepada aspek-aspek utama pengurusan stor yang efektif dan efisyen berdasarkan prinsip-prinsip dan garis panduan serta amalan baik dan berpandukan Tatatacara Pengurusan Stor Kerajaan seperti yang terkandung di dalam Pekeliling Perbendaharaan Malaysia AM 6.1 \n  \nOBJEKTIF PROGRAM\n\nMenjelaskan tatacara pengurusan aset alih kerajaan berpandukan Pekeliling Perbendaharan Bil 5 2007;\nMengendalikan proses-proses penerimaan\, pendaftaran\, penggunaan\, penyimpanan\, pemeriksaan\, penyelenggaraan\, pelupusan dan hapus kira;\nMemberi garis panduan supaya kakitangan pengurusan stor dapat merancang mengendalikan stor dan inventori secara berkesan;\nMengajar kaedah mengawal stor cara 5S;\nMengelak kehabisan stok yang mengakibatkan kelewatan dalam pengantaran kepada pelanggan;\nMerekod inventori dengan tepat dan menggunakan sistem rak yang berkesan;\nMenggunakan kaedah kawalan stok yang cekap;\nMemastikan keselamatan inventori dan kakitangan di dalam stor\n\n  \nKANDUNGAN\nBAHAGIAN 1 : TATACARA PENGURUSAN ASET ALIH KERAJAAN\nSIRI 1 : PENDAHULUAN\n\nPekeliling Perbendaharaan Bil 5 Tahun 2007\nPeranan dan tanggungjawab Pegawai Pengawal\nTugas dan tanggungjawab Unit Pengurusan Aset\nDefinisi Aset\nDefinisi Aset Alih\nHarta Modal\nInventori\n\n                PENERIMAAN\n\nPegawai penerima / Pegawai bertauliah / Objektif penerimaan\nPeraturan penerimaan\n\n  \nSIRI 2 : PENDAFTARAN\n\nObjektif pendaftaran\nTempoh mendaftar\nPendaftaran aset hadiah\nPendaftaran aset lucut hak\nPunca maklumat\nDokumen pendaftaran\nButiran maklumat\n\n                PENGGUNAAN\, PENYIMPANAN DAN PEMERIKSAAN\n\nObjektif penggunaan\, penyimpanan dan pemeriksaan\n\n  \nSIRI 3 : PENYELENGGARAAN\n\nObjektif penyelenggaraan\nPanduan penyelenggaraan\n\n             PELUPUSAN\n\nDefinisi pelupusan\nObjektif pelupusan\nJustifikasi pelupusan\nKuasa melulus\nUrusetia pelupusan\nLembaga Pemeriksa\nKaedah pelupusan\n\n           KEHILANGAN DAN HAPUSKIRA\n\nTafsiran kehilangan\nTafsiran hapus kira\nKuasa melulus\nUrusetia kehilangan dan hapus kira\nProses hapus kira\n\n  \nBAHAGIAN 2 : PENGURUSAN STOR\nSIRI 1 : PENDAHULUAN\n\nDefinisi Stor dan Stok\nKategori stor kerajaan\nTujuan diwujudkan kategori stor\nAsas Pengurusan Stor\nFungsi-fungsi sebuah stor\nOrganisasi stor\nPengurusan stor\n\n             PENERIMAAN\n\nPegawai penerima / Pegawai bertauliah / Objektif penerimaan\nPenerimaan daripada pembekal\nPenerimaan daripada Stor Pusat / Stor Utama\n\n             MEREKOD STOK\n\nKad kawalan stok dan kad petak\n\n  \nSIRI 2 : PENYIMPANAN\n\nSusun atur\nLokasi\nPenyimpan stok\nJenis stok\nTindakan penyimpan\n\n              PENGELUARAN\n\nSistem Masuk Dahulu Keluar Dahulu (FIFO)\nBorang-borang yang perlu di gunakan\nBarang guna habis\nBarang guna habis (gunasama)\nJualan sisa stok / barang terpakai\n\n              PEMERIKSAAN\n\nJenis-jenis pemeriksaan\nVerifikasi stok\nTindakan Ketua Jabatan\nPelarasan stok\n\n  \nSIRI 3 : KESELAMATAN & KEBERSIHAN\n\nTujuan\nSuasana stor yang kondusif\nPatuhi arahan keselamatan\nPelabelan yang jelas dan mudah di fahami\n\n              BUDAYA 5‘S PENGURUSAN VISUAL\n\nApa dia Pengurusan Visual?\nEmpat prinsip teras 5‘S\nObjektif 5‘S\nAlat-alat 5‘S\n\n             PELUPUSAN\n\nStok bernilai rendah\nSyarat-syarat dan prosedur yang perlu di patuhi\n\n            KEHILANGAN DAN HAPUSKIRA\n\nSyarat-syarat dan prosedur yasng perlu di patuhi\n\n     \nSIAPA YANG PATUT HADIR?\nKursus ini sesuai untuk dihadiri oleh kerani / eksekutif stor\, pegawai pengawal\, pegawai Bahagian Pentadbiran \, pegawai Bahagian Perolehan dan sesiapa juga yang berminat. \n  \nFEES\nINDIVIDU RM1\,000.00 seorang \nEARLY BIRD RM800.00 seorang \n(14 hari sebelum kursus) \nBERDUA RM900.00 seorang \nBERTIGA > RM850.00 seorang \n(Fees – tanpa penginapan) \n  \nPENCERAMAH (TRAINER)\nIsmail Hashim \nJumari Kosrin
URL:https://brainwork-resources.com/event/pengurusan-aset-alih-dan-stor-kerajaan/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231101
DTEND;VALUE=DATE:20231103
DTSTAMP:20260429T140338
CREATED:20230104T112615Z
LAST-MODIFIED:20230104T112615Z
UID:1403-1698796800-1698969599@brainwork-resources.com
SUMMARY:Conflict Management
DESCRIPTION:INTRODUCTION\nConflict is an inevitable part of our lives but how we view it and how we deal with it can turn it from being an unpleasant experience into one where we learn and grow. Research has found that workers who experience conflict in their workplace are up to 70% less productive in their jobs. Witnesses to conflict are also up to 40% less productive than if the workplace was stress-free. Thus\, managing conflict could be a major non value added activity that we need to eliminate in order to remain competitive. \nThis workshop equips delegates with an understanding of themselves and how their behaviour influences conflict situations. It also looks at coping mechanisms for dealing with criticism\, difficult people and attitudes in the workplace and prevention techniques to address potential conflicts before they occur. We emphasise the importance of communication and looks at different conflict management styles and strategies. Delegates will also learn to deal with anger and helps them overcome the fear of confrontation. \n  \nLEARNING OUTCOMES\nUpon course completion\, participants will be able to: \n\nIdentify causes of conflict\nDescribe how diversity and differences can be harnessed\nDemonstrate strategies that avoid escalation of conflict\nDemonstrate techniques to show empathy and rapport\nProblem solve quickly and effectively\nHandle customer complaints appropriately\nNegotiate a successful outcome\n\n  \nCOURSE CONTENT\nMODULE 1 : AN INTRODUCTION TO CONFLICT MANAGEMENT\n\nWhat is Conflict?\nWhat is Conflict Resolution?\nUnderstanding the Conflict Resolution Process.\n\nMODULE 2 : CONFLICT RESOLUTION INSTRUMENT\n\nCollaborating\nCompeting\nCompromising\nAccommodating\nAvoiding\n\nMODULE 3 : CREATING AN EFFECTIVE ATMOSPHERE\n\nNeutralising Emotions\nStress and Anger Management Techniques\nSetting Ground Rules\nChoosing the Time and Place\nThe Importance of Forgiveness\nIdentifying the Benefits of Resolutions\n\nMODULE 4 : CREATING MUTUAL UNDERSTANDING\n\nWhat do I want?\nWhat do They Want?\nWhat do They Want?\nFinding Common Ground\nBuilding Positive Energy and Goodwill\nStrengthening your Partnership\n\nMODULE 5 : GETTING TO THE ROOT CAUSE\n\nExamining Root Cause\nCreating a Cause and Effect Diagram\nThe Importance of Forgiveness\nIdentifying the Benefits of Resolution\n\nMODULE 6 : BUILDING A SOLUTION\n\nCreating Criteria\nCreating a Shortlist\nChoosing a Solution\nBuilding a Plan\n\nMODULE 7 : THE SHORT VERSION OF THE PROCESS\n\nEvaluating the Situation\nChoosing your Steps\nCreating an Action Plan\nUsing Individual Process Steps\n\nMODULE 8 : FINAL PRACTICE \n\nGroup practice on Resolving Conflicts\n\n  \nSIAPA YANG PATUT HADIR\nTerbuka kepada Eksekutif\, Penyelia\, Ketua Unit/ Ketua Jabatan \, Pengurus dan sesiapa sahaja yang mempunyai kakitangan dibawah pengawasan mereka. \n  \nFEES\nINDIVIDU RM1\,000.00 seorang \nEARLY BIRD RM800.00 seorang \n(14 hari sebelum kursus) \nBERDUA RM900.00 seorang \nBERTIGA > RM850.00 seorang \n(Fees – tanpa penginapan) \n  \nPENCERAMAH (TRAINER)\nAzmi Shahrin atau \nMazdurah Mohd Zin
URL:https://brainwork-resources.com/event/conflict-management/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231106
DTEND;VALUE=DATE:20231108
DTSTAMP:20260429T140338
CREATED:20230104T112441Z
LAST-MODIFIED:20230104T112441Z
UID:1401-1699228800-1699401599@brainwork-resources.com
SUMMARY:Professional Corporate Grooming And Self Development Workshop
DESCRIPTION:INTRODUCTION\nImage is not just the way you dress\, looks and individual physiques. Professional image world offers individual with packages that will shows competencies and characteristics while working. \nStaff with attractive\, charming personalities are an important assets for an organization. With professional image\, staff’s quality and reputations will increase and glows in appearance\, etiquettes and communication sense. Appearance/personalities is vital for staff as they are ambassadors for the organization. The staff professionalism contributes to the vision and mission achievement of the organization. \n  \nPROGRAMME OBJECTIVES\n\nIdentify the direct impact of individual image towards the organization.\nAnalyze the needs for improvement of image and professionalism.\nProvides guidelines for personal and professional appearance.\nImproves individual communication internally and externally for the organization.\nEnhance confidence and influence as a personal and professional development translates into a positive change in attitudes\, appearance and actions.\n\n  \nCOURSE CONTENTS\nMODULE 1 : THE PERCECPTION OF PROFESSIONAL IMAGE : YOUR 1ST IMPRESSION\n\nGetting to know your ABC’s of Professional Image\nThe element of First Impression and Lasting Impression\n\nVisual (How you look)\, Sound (How you communicate)\, Personality (How you behave)\n\n\n5 common mistakes that makes your career at risk\n\nMODULE 2 : GETTING TO KNOW ABOUT YOUR PERSONALITY AND FIGURE\n\nThe Influence of Style Personality vs Professional Image\n\nRomantic\nClassic Traditional\nDramatic\nSporty Natural\nClassic Elegant\nCreative\n\n\nYour body shape and the impact of choosing your dressing\n\nMODULE 3 : CREATING YOUR PRESENTABLE APPEARANCE\n\nThe Art of Looking Presentable\nDress code and how you can adapt\n\nFormat Business Attire – most formal\nSemi-Formal Attire\nInformal Attire – most casual\n\n\nThe 2 items that you must get it right to look exclusive and professional – shoes and handbag\n\nMODULE 4 : COMPLETE YOUR LOOK : THE FIRST CLASS IMAGE\n\nWearing colour to your advantage and deliver solid message\nThe little things that matter\n\nAccessories\nSmell and perfume\nPersonal hygiene\n\n\n\nMODULE 5 : BUILDING ETIQUETTE FOR PROFESSIONAL RELATIONS\n\nMaking eye contact and smile\nName Card and Business Card etiquette\nHandshakes protocol\nName tag etiquette\nHow to introduce yourself and others in formal and informal situation\nThe Art of Networking Skills\n3P & 1Q (privacy\, Punctuality\, Personal Question)\n\nMODULE 6 : YOUR BUSINESS BODY LANGUAGE (NON-VERBAL) AND BEHAVIOUR\n\nBehaviour – Facial Expression – Voice / Speed – Body Language\nPositive and negative body posture and gestures\nRespecting personal space\nLearn the way to poise\, walk & talk in elegance & impeccable manners (Deportment)\n\nMODULE 7 : BUILD UP YOUR PROFESSIONAL COMMUNICATION\n\nRecognize your intonation while speaking\nListening vs Hearing\nActive questioning skills\nAnalyze your personality towards communication\nThe SWOT Analysis Skills vs Communication\n\nMODULE 8 : PROFESSIONAL MAKE-UP\, GROOMING\, HAIR & HIJAB STYLING \n\nBasic skin care for men and women\nUnderstanding products and cosmetics\n3 simple techniques make-up can help ladies in their career\nGuide to style your hijab / hair according to your face shape\, hair colour and skin tone.\n\n\nWHO SHOULD ATTEND ?\nManagers\, Executives\, Trainers\, Sales Professionals\, Secretaries\, Administrators\, Frontliners\, Support Staff et cetera \n  \nFEES \nINDIVIDUAL RM1\,000.00 per pax \nEARLY BIRD RM800.00 per pax \n(payment 14 days before the program) \n2 PAX  RM900.00 per pax \n3 PAX or  > RM850.00 per pax \n(Fees – without accomodation) \n  \nTRAINER\nRina Baha or \nSiti Sabariah
URL:https://brainwork-resources.com/event/professional-corporate-grooming-and-self-development-workshop/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231114
DTEND;VALUE=DATE:20231116
DTSTAMP:20260429T140338
CREATED:20230104T112223Z
LAST-MODIFIED:20230104T112223Z
UID:1399-1699920000-1700092799@brainwork-resources.com
SUMMARY:Root Cause Analysis And 8-D Problem Solving
DESCRIPTION:INTRODUCTION\nRoot Cause Analysis is an approach for identifying the underlying causes of an incident so that the most effective solutions can be identified and implemented. It is a comprehensive term encompassing a collection of problem solving methods used to identify the real cause of a non- conformance or quality problem. \nThe 8D PROBLEM SOLVING PROCESS is a detailed\, team oriented approach to solving critical problems in the production process. The goals of this method are to find the root cause of a problem\, develop containment actions to protect customers and take corrective action to prevent similar problems in the future. \nThe strength of the 8D process lies in its structure\, discipline and methodology. 8D uses a composite methodology\, utilizing best practices from various existing approaches. It is a problem solving method that drives systemic change\, improving an entire process in order to avoid not only the problem at hand but also other issues that may stem from a systemic failure. \nThe EIGHT DISCIPLINES (8D) MODEL is a problem solving approach typically employed by quality engineers or other professionals and commonly used by the automotive industry. Its purpose is to identify\, correct\, and eliminate recurring problems\, and it is useful in product and process improvement. \nThe approach establishes a permanent corrective action based on statistical analysis of the problem and focuses on the origin of the problem by determining its root causes. Although it originally comprised eight stages\, or disciplines\, it was later augmented by an initial planning stage. \n  \nLEARNING OUTCOMES\nUpon successful completion of this module\, participants should be able to: \n\nDiscuss the basics of solving problems\nElaborate why root cause analysis is important in tackling problems at the workplace\nDiscuss the 8D (8 Disciplines) Problem Solving approach\nApply the appropriate tools in a holistic way in order to discover the root causes of problems in the workplace and take measures to prevent them from recurring\n\n  \nCOURSE CONTENTS\nMODULE 1 : PROBLEM SOLVING AND ROOT CAUSE ANALYSIS\n\nProblem solving – the basics\nUnderstanding the difference between\n\nProblems\nSymptoms\nCauses\n\n\nRoot Cause Analysis – What is it?\nWhy perform Root Cause Analysis?\nDefining the problem\nTracing a problem to its origin\nInter-relation between system and events\nThree basic type of causes\n\nMODULE 2 : THE 6-STEP PROBLEM SOLVING PROCESS\n\nStep 1 : Problem identification\nStep 2 : Structuring the problem\nStep 3 : Looking for possible solutions\nStep 4 : Making a decision\nStep 5 : Implementation\nStep 6 : Monitoring and seeking feedback\n\nMODULE 3 : IS-IS NOT ANALYSIS\n\nWhat is the IS-IS NOT Analysis?\nWhen to use the IS-IS NOT Analysis?\nHow to use the IS-IS NOT Analysis?\nApplication of IS-IS NOT Analysis\n\nMODULE 4 : AFFINITY DIAGRAM\n\nDescription of Affinity Diagram\nWhen to use an Affinity Diagram?\nHow to use an Affinity Diagram?\nApplication of Affinity Diagram\n\nMODULE 5 : 5 – WHY ANALYSIS\n\nDescription of 5-Why’s\nWhen to use the 5-Why’s?\nHow to use the 5-Why’s?\nApplication of 5-Why’s\n\nMODULE 6 : CAUSE AND EFFECT ANALYSIS / FISHBONE DIAGRAM\n\nWhat is Cause and Effect Diagram?\nSolve Problems not Symptoms\nWhy use the Cause and Effect Diagram?\nA pragmatic way of doing Root Cause Analysis\nHow to use the Cause and Effect Diagram?\nHow do we know what we don’t know?\n\nMODULE 7 : FAILURE MODE AND EFFECT ANALYSIS (FMEA)\n\nWhat is Failure Mode and Effect Analysis?\nWhen to use the Failure Mode and Effect Analysis?\nHow to use the Failure Mode and Effect Analysis?\nApplication of the Failure Mode and Effect Analysis\nDesign FMEA\nProcess FMEA\n\nMODULE 8 : PLAN – DO – CHECK – ACT (PDCA)\n\nDescription of Plan Do Check Act\nWhen to use Plan Do Check Act?\nHow to use Plan Do Check Act?\nApplication of Plan Do Check Act\n\nMODULE 9 : 8D PROBLEM SOLVING\n\nWhat is 8D (8 Disciplines) problem solving approach?\nRole of 8D Problem Solving Approach\n8D Problem Solving Process\n8D Problem Solving Tools\n\n  \nSIAPA YANG PATUT HADIR\nTerbuka kepada pegawai-pegawai eksekutif\, penyelia\, ketua unit / ketua bahagian\, ketua jabatan\, pengurus dalam sesebuah organisasisan kertas kerja / laporan atau sesiapa sahaja \n  \nFEES\nINDIVIDU RM1\,000.00 seorang \nEARLY BIRD RM800.00 seorang \n(14 hari sebelum kursus) \nBERDUA RM900.00 seorang \nBERTIGA > RM850.00 seorang \n(Fees – tanpa penginapan) \n  \nPENCERAMAH (TRAINER)\nIsmail Hashim \nMazdurah Mohd Zin
URL:https://brainwork-resources.com/event/root-cause-analysis-and-8-d-problem-solving/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231120
DTEND;VALUE=DATE:20231122
DTSTAMP:20260429T140338
CREATED:20230104T112009Z
LAST-MODIFIED:20230104T112009Z
UID:1397-1700438400-1700611199@brainwork-resources.com
SUMMARY:Pembangunan Pembantu Tadbir dan Perkeranian
DESCRIPTION:PENGENALAN\nSeorang Pembantu Tadbir adalah seorang ahli organisasi yang sangat penting. Ini adalah kerana tanpa sokongan yang padu daripada para Pembantu Tadbir\, perjalanan organisasi tidak akan dapat berjalan dengan lancar. \nPejabat adalah merupakan nadi sesebuah organisasi – di mana semua aktiviti perniagaan bermula dan tertumpu. Keberkesanan sistem pentadbiraan akan hanya tercapai jika para Pembantu Tadbir memahami dan mengamalkan prinsip-prinsip kualiti dan pembangunan diri secara berterusan. \nModul ini telah disusun untuk memberi pendedahan kepada para Pembantu Tadbir tentang konsep kualiti dan pembangunan diri – serta melihat kepada pekerjaan mereka daripada perspektif yang lebih luas. Dengan pendedahan ini mereka akan meningkatkan pengetahuan dan kemahiran untuk memperbaiki kualiti proses kerja mereka untuk menyumbang kepada keberkesanan dan kecekapan aktiviti-aktiviti organisasi. \n  \nOBJEKTIF KURSUS\nSetelah mengikuti modul ini\, para peserta akan dapat: \n\nMenjalankan tugas seharian dengan lebih kompeten dan berobjektif selaras dengan visi dan misi syarikat\nMerancang tugas harian secara lebih sistematik dan menggunakan sumber dengan cekap dan berkesan\nMengaplikasi konsep dan prinsip-prinsip kualiti di dalam setiap aktiviti kerja\nMelaksanakan tanggungjawab terhadap organisasi dengan penuh komitmen sesuai dengan tuntutan dan cabaran kini\nMeningkatkan keberkesanan komunikasi dengan pelanggan dalaman dan luaran serta mengamalkan prinsip kualiti di dalam setiap aktiviti yang dilakukan di tempat kerja\nBekerja sebagai satu pasukan dalam mencapai matlamat organisasi\n\n  \nKANDUNGAN KURSUS\nMODUL 1 : SAYA DAN ORGANISASI\n\nVisi dan misi organisasi\n4 komponen organisasi\nBerfikir secara “sistem”\nTugas dan tanggungjawab anggota organisasi\nPeranan pejabat dan kepentingannya\n\nMODUL 2 : PERANAN DAN TANGGUNGJAWAB STAFF KUMPULAN SOKONGAN\n\nPeranan Pembantu Tadbir dan Staf Kumpulan Sokongan\nTugas dan tanggungjawab Pembantu Tadbir dan staf Perkeranian\nBidang kerja utama (KRA) dan indeks prestasi utama (KPI)\n\nMODUL 3 : KEPERLUAN MENINGKATKAN DIRI\n\nMengurus Diri : “INDEPENDENCE”\nVisi peribadi saya – Matlamat Hidup 6K\nEsteem diri\nMengenali Gaya Peribadi saya : Directive-Analytical-Conceptual-Behavioural\nSikap positif di tempat kerja\nImej diri dan etika kerja\n\nMODUL 4 : MERANCANG KERJA DAN MERANCANG SUMBER\n\nMenetapkan matlamat : Prinsip S-M-A-R-T\nPerancangan sumber\nTeknik pengurusan masa yang berkesan\nMengamalkan Budaya “5S” di pejabat\n\nMODUL 5 : KONSEP KUALITI DAN PELANGGAN \n\nApa erti kualiti dan perkhidmatan berkualiti?\n“Setiap kerja adalah satu proses”\nHubungan pelanggan dalaman dan luaran dari perspektif kualiti\nPeranan saya di dalam pencapaian kualiti organisasi\nPeningkatan kualiti dan produktiviti kerja\n\nMODULL 6 : MENINGKATKAN KEBERKESANAN KOMUNIKASI\n\nKomunikasi adalah satu proses\nJenis-jenis komunikasi di dalam organisasi\nKomunikasi lisan dan tanpa lisan\nKomunikasi interpersonal dan di dalam kumpulan\nGaya komunikasi Agresif-Pasif-Asertif\nKemahiran mendengar secara empatik\n\nMODUL 7 : BEKERJA SEBAGAI SATU PASUKAN\n\nMemimpin Pasukan : “INTER-DEPENDENCE”\nMaksud pasukan\n“The three-piece jigsaw”\nMembina matlamat pasukan\nFaktor-faktor kejayaan pasukan\n\n  \nSIAPA YANG PATUT HADIR\nTerbuka kepada semua Pembantu Tadbir \, Kerani dan kakitangan sokongan yang lain  dan juga kepada sesiapa sahaja yang berminat \n  \nFEES\nINDIVIDU RM1\,000.00 seorang \nEARLY BIRD RM800.00 seorang \n(14 hari sebelum kursus) \nBERDUA RM900.00 seorang \nBERTIGA > RM850.00 seorang \n(Fees – tanpa penginapan) \n  \nPENCERAMAH (TRAINER)\nMae Hashim atau \nMazdurah Mohd Zin
URL:https://brainwork-resources.com/event/pembangunan-pembantu-tadbir-dan-perkeranian/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231127
DTEND;VALUE=DATE:20231129
DTSTAMP:20260429T140338
CREATED:20230104T111811Z
LAST-MODIFIED:20230104T111811Z
UID:1395-1701043200-1701215999@brainwork-resources.com
SUMMARY:Effective Negotiation Skill
DESCRIPTION:INTRODUCTION\nThere is an art to business success – the art of negotiation. It’s the art of making a deal –  a matter of persuasion rather than a crude power play. It’s the art of making the other person your friend\, rather than your enemy\, no mater how though a bargain you strike. It’s the art of choosing the right strategy for each situation\, painting the right business picture\, projecting the right personal image\, doing the right research\,offering the right inducement\, applying the right pressure at the right time\, asking the right questions\, demanding the right extras. \nIn today’s business climate\, the importance of successful negotiation cannot be overstated. Mistakes made during negotiations today are far more serious than they were just a few years ago. This programme has been designed for executive in general management\, finance\, purchasing marketing\, sales personnel and industrial relations. It develops skills for more effective negotiation both within and outside the  organisation. \n  \nOBJECTIVES  \nAt the end of this programme\, the participants will be able to: – \n\nSuccessfully manage profitable relationships and negotiate assertively with customers;\nManage every negotiating session to produce desired result;\nResolve conflicts during negotiations using a consultative problem-solving approach;\nImprove customers\, confidence and negotiating\n\n  \nPROGRAMME OUTLINE\nMODULE 1 : THE ART OF NEGOTIATION\n\nNegoatiation As A Basic Life Skill\nSelf-Assessment Of Negotiating Practices\nAn Overview Of The Negotiating Process : The Four Phases\n\nMODULE 2 : PLANNING FOR NEGOTIATIONS\n\nGetting The Facts\nSetting Negotiating Objectives\nTeam Exercises\nDefining The Settlement Range\n\nMODULE 3 : AT THE BARGAINING TABLE\n\nFiring The Opening Gun\nReturning The Serve\nListening Skills And Body Language\nExtracting And Granting Concessions\nTesting And Maintaining Credibility\nAnalysis Of Role-Plays Results\n\nMODULE 4 : USING POWER AND APPLYING PRESSURE\n\nSources Of Power And Leverage\nUsing Power Tactics\nResisting Intimidation And Pressure\nFighting Dirty Tactics\n\nMODULE 5 : REACHING AGREEMENT\n\nCo-operative Modes Of Negotiation\nAnalysis Of Role-Plays Results\nBreaking An Impasse\nCoping With Deadlock\nFallback Solutions\n\nMODULE 6 : THE WINNING NEGOTIATOR\n\nSpecial Situation : Team\, Telephone and Foreign Negotiations\nAssessing Your Negoatiation Situation\nDeveloping A Negoatiation Improvement Plan\n\n  \nWHO SHOULD ATTEND ?\nExecutives\, Supervisors\, Head of Unit / Department\, Managers et cetera. \n  \nFEES\nINDIVIDUAL RM1\,000.00 per pax \nEARLY BIRD RM800.00 per pax \n(payment 14 days before the program) \n2 PAX  RM900.00 per pax \n3 PAX or  > RM850.00 per pax \n(Fees – without accomodation) \n  \nTRAINER\nMazdurah Mohd Zain \nAzmi Shahrin
URL:https://brainwork-resources.com/event/effective-negotiation-skill/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
ORGANIZER;CN="Brainwork Resources":MAILTO:brainwork.resources@gmail.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260112T080000
DTEND;TZID=UTC:20260113T170000
DTSTAMP:20260429T140338
CREATED:20251207T053045Z
LAST-MODIFIED:20251207T053045Z
UID:1417-1768204800-1768323600@brainwork-resources.com
SUMMARY:MS Excel : Basic - Intermediate
DESCRIPTION:INTRODUCTION \nThis comprehensive 2 day training program is designed to build upon your existing Excel knowledge and take your skills to the next level. Throughout the day\, we will dive into intermediate-level concepts and techniques that will empower you to manipulate data\, perform advanced calculations\, and create visually appealing reports and analyses. \nThis training is specifically tailored for individuals who are familiar with the basics of Excel and are eager to expand their proficiency in this powerful spreadsheet software. Whether you’re a business professional\, analyst\, student\, or anyone who works with data\, this training will equip you with the necessary tools and techniques to work more efficiently and effectively in Excel. \nWe have carefully structured the training agenda to cover a wide range of topics\, including data manipulation and analysis\, formulas and functions\, advanced formatting techniques\, data analysis tools\, data validation\, and collaboration features. By the end of the day\, you will have gained valuable skills and knowledge that can be immediately applied to your everyday work tasks. \nThroughout the training\, we encourage active participation\, as you will have opportunities to practice the concepts through hands-on exercises and engage in discussions. Additionally\, we will provide you with valuable resources and references to support your continued learning beyond this training. \n  \nLEARNING OUTCOME \nAPPLY DATA MANIPULATION TECHNIQUES: \n\nSort and filter data\nUtilize advanced filtering options for complex data\nWork effectively with tables and structured\nImplement conditional formatting to highlight data\n\nDEMONSTRATE PROFICIENCY IN USING FORMULAS AND FUNCTIONS : \n\nUtilize intermediate-level functions such as IF\, VLOOKUP\, and\nApply logical functions (AND\, OR\, NOT) for complex\nNest functions to perform advanced\n\nIMPLEMENT ADVANCED FORMATTING TECHNIQUES: \n\nCustomize cell formatting to enhance visual\nApply styles and themes for consistent\nCreate and modify templates for efficient document creation.\nUtilize conditional formatting to visually represent data\n\nUTILIZE DATA ANALYSIS TOOLS EFFECTIVELY: \n\nCreate and modify PivotTables and PivotCharts for data\nUse slicers and timelines to interactively analyze\nApply What-If Analysis tools (Goal Seek\, Scenario Manager) for  decision-making.\n\n  \nCOURSE CONTENTS  \nMODULE 1 : INTRODUCTION TO EXCEL\n\nOverview of Microsoft Excel interface\nUnderstanding the ribbon\, tabs\, and menus\nExplanation of basic Excel terminology (workbook\, worksheet\, cell\, rows\, columns)\nCreating a new workbook and saving it\n\nMODULE 2 : DATA ENTRY AND FORMATTING\n\nEntering data into cells (text\, numbers\, dates)\nFormatting cells (font\, alignment\, borders\, fill color)\nUsing basic formatting tools (bold\, italic\, underline)\nIntroduction to cell styles for quick formatting\n\nMODULE 3 : BASIC FORMULAS AND FUNCIONS\n\nUnderstanding formulas and calculations in Excel\nBasic arithmetic operations (+\, -\, *\, /)\nIntroduction to functions (SUM\, AVERAGE\, COUNT)\nUsing AutoSum for quick calculations\nCopying formulas and functions across cells\n\nMODULE 4 : DATA MANIPULATION\n\nSorting data in Excel (ascending\, descending)\nFiltering data using AutoFilter and advanced filter options Using\nFind and Replace feature\nIntroduction to conditional formatting based on cell values\n\nMODULE 5 : CHARTS AND GRAPHS\n\nCreating different types of charts (bar\, line\, pie)\nFormatting charts (titles\, labels\, legends)\nUsing chart templates for quick visualization\nAdding data labels and annotations to charts\n\nMODULE 6 : INTRODUCTION TO DATA ANALYSIS TOOLS\n\nUsing Data Tables for what-if analysis\nIntroduction to PivotTables and PivotCharts\nCreating basic PivotTables to analyze data\nUsing slicers for interactive filtering in PivotTables\nIntroduction to Excel’s built-in data analysis tools (Goal Seek\, Solver)\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, hands-on with close supervision by the trainers\, presentation\, management games & group discussions \n  \nTRAINER (either one of them) \nFakhrul Syahmi \nHazry Hidzir \nShamsiyah Abd Kadir \nSuhaily Georga Abdullah \nAdila Diyana Erwan \nKamil Rohman \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/ms-excel-basic-intermediate/
LOCATION:Kuala Lumpur/Selangor\, Malaysia
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260114
DTEND;VALUE=DATE:20260116
DTSTAMP:20260429T140338
CREATED:20251207T053321Z
LAST-MODIFIED:20251207T053321Z
UID:1420-1768348800-1768521599@brainwork-resources.com
SUMMARY:Pengurusan Pejabat Era Baru : Dari Manual ke Digital
DESCRIPTION:PENGENALAN\nPeralihan daripada pengurusan manual kepada digital kini menjadi keperluan bagi memastikan kecekapan\, ketepatan dan kelancaran operasi di pejabat. Kursus ini direka untuk membantu peserta memahami konsep transformasi digital\, menguasai kemahiran penggunaan aplikasi terkini seperti ChatGPT dan Copilot\, serta mengaplikasikan teknologi ini untuk meningkatkan produktiviti. \nMelalui 8 modul pembelajaran\, peserta akan mempelajari cara menggunakan teknologi AI bagi penulisan dokumen rasmi\, penyediaan jadual\, pengurusan data\, pembuatan infografik\, penyelidikan dan penyelesaian masalah kerja. Hasilnya\, peserta akan lebih bersedia menguruskan pejabat dengan cara yang moden\, efisien dan mesra teknologi. \n  \nOBJEKTIF KURSUS \n\nMemahami konsep asas transformasi digital dan peranan AI dalam pengurusan pejabat moden.\nMenggunakan ChatGPT sebagai alat bantuan penulisan untuk email\, surat dan dokumen rasmi.\nMengaplikasikan Copilot dalam perisian Microsoft Office bagi meningkatkan produktiviti kerja.\nMengurus dokumen dan data secara digital untuk capaian pantas dan teratur.\nMenyediakan jadual kerja dan senarai semak dengan bantuan ChatGPT.\nMenghasilkan gambar dan infografik menggunakan ChatGPT untuk tujuan persembahan dan laporan.\nMenyediakan kajian atau laporan penyelidikan dengan bantuan ChatGPT.\nMenggunakan ChatGPT untuk menyelesaikan masalah kerja harian di pejabat secara kreatif dan efisien.\n\n  \nKANDUNGAN KURSUS \nMODUL 1 : PENGENALAN TRANSFORMASI DIGITAL DAN AI\nKonsep transformasi digital.\n• Peranan AI dalam pengurusan pejabat moden.\n• Kepentingan adaptasi teknologi di tempat kerja.\n• Latihan: Mengenal pasti peluang digitalisasi dalam pejabat. \nMODUL 2 : PENGGUNAAN CHATGPT UNTUK PENULISAN DOKUMEN\n• Menyediakan email rasmi dengan ChatGPT.\n• Menulis surat dan laporan dengan bantuan AI.\n• Teknik menyemak dan membetulkan dokumen.\n• Latihan: Menulis surat rasmi menggunakan ChatGPT. \nMODUL 3 : MEMANAFAATKAN COPILOT DALAM MS OFFICE\n• Fungsi Copilot dalam Word\, Excel dan PowerPoint.\n• Automasi tugas dalam Office.\n• Penghasilan dokumen profesional dengan pantas.\n• Latihan: Membina laporan menggunakan Copilot. \nMODUL 4 : DIGITALISASI DOKUMEN & PENGURUSAN DATA\n• Mengimbas dan menyimpan dokumen secara digital.\n• Penggunaan sistem fail awan.\n• Pengurusan data secara selamat.\n• Latihan: Menyusun fail digital mengikut kategori. \nMODUL 5 : PENYEDIAAN JADUAL & SENARAI SEMAK CHATGPT\n• Membina jadual kerja harian.\n• Menyediakan senarai semak projek.\n• Menggunakan ChatGPT untuk merancang tugasan.\n• Latihan: Mencipta jadual mingguan menggunakan ChatGPT. \nMODUL 6 : PENYEDIAAN GAMBAR & INFOGRAFIK DENGAN CHATGPT\n• Menghasilkan imej untuk laporan.\n• Membuat infografik interaktif.\n• Menggabungkan teks dan visual.\n• Latihan: Mencipta infografik untuk pembentangan. \nMODUL 7 : MENYEDIAKAN KAJIAN DENGAN BANTUAN CHATGPT\n• Pengumpulan maklumat dari sumber sahih.\n• Merumuskan dapatan kajian.\n• Membina laporan kajian.\n• Latihan: Menyediakan ringkasan kajian topik pilihan. \nMODUL 8 : MENGGUNAKAN CHATGPT UNTUK PENYELESAIAN MASAALAH KERJA\n• Mengenal pasti masalah kerja.\n• Menjana idea penyelesaian kreatif.\n• Mengautomasi proses tertentu.\n• Latihan: Menyelesaikan masalah pejabat menggunakan ChatGPT. \n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nTerbuka kepada semua \n  \nTRAINER \nAzmi Shahrin atau \nFakhrul Syahmi atau \nHazry Hidzir \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus )
URL:https://brainwork-resources.com/event/pengurusan-pejabat-era-baru-dari-manual-ke-digital/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260120
DTEND;VALUE=DATE:20260122
DTSTAMP:20260429T140338
CREATED:20251207T053531Z
LAST-MODIFIED:20251207T053531Z
UID:1423-1768867200-1769039999@brainwork-resources.com
SUMMARY:Managing Time and Work Effectively
DESCRIPTION:INTRODUCTION \nTime management is not merely a skill; it’s a strategic approach essential for personal and professional success. In a world characterized by constant demands and evolving priorities\, effective time management is the linchpin that ensures optimal productivity\, reduced stress\, and overall well-being. This rationale seeks to underscore the critical importance of time management as a fundamental aspect of achieving goals and maintaining a healthy work-life balance. \nAt its core\, time management is a proactive response to the inherent limitations of time. By consciously allocating time to tasks based on their importance and urgency\, individuals can enhance their efficiency and effectiveness. This skill is especially pertinent in the professional landscape\, where tight deadlines\, multifaceted responsibilities\, and competing priorities are the norm. A well-honed time management strategy not only allows for the timely completion of tasks but also provides the space for strategic thinking\, innovation\, and continuous improvement. \n  \nOBJECTIVES \nThis programme will enable the participants to : \n\nTo develop a greater awareness of how positive attitude affect results\, have a clear understanding of the potential of your brain\, and develop those skills which will make you a better person.\nTo identify the causes and overcome the habit of\nTo enable the participants to maximize the usage of time with time management tools and techniques.\nAble to plan and make decision\nAcquiring the skills of conducting productive\nAble to understand and apply delegation\n\n  \nCOURSE OUTLINE \nMODULE 1 : TIME MANAGEMENT AND TIME WASTERS \n\nImportance of time management\nTime management analysis\nIdentifying time wasters in each duty/activities\nHow to overcome time wasters\n\nMODULE 2 : TIME MANAGEMENT SKILLS AND ACTIVITIES \n\nDifferences between functional activities and dysfunctional activities\nIdentifying functional and dysfunctional activities – Pye Chart\nPrioritizing work activities\nSetting goals and objectives\n\nMODULE 3 : PLANNING\, ORGANIZATION AND SCHEDULING TIME \n\nTools for planning\, organizing and scheduling time\nSetting Deadline\nPrioritizing Task\nTime Management Grid\n\nMODULE 4 : PRODUCTIVE MEETINGS \n\nTypes of meeting and its purposes\nHow to save time on meetings\n\nMODULE 5 : DELEGATION – THE ART OF ENTRUSTINGYOUR RESPONSIBILITIES &  DUTIES TO OTHERS \n\nRelationship between responsibilities\, authority and accountability\nDelegation barrier\n5W 1H approach of delegation\nCase study in delegation – The Smart Aleck\nManaging the world of emotions\n\nFinding the right attitude\nCreating the culture of winners where people take responsibility for their own lives\n\n\nTip on how to manage projects and tasks\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nOpen to all \n  \nTRAINER \nMazdurah Mohd Zin \nMazibah Mohd Zin \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/managing-time-and-work-effectively/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260126
DTEND;VALUE=DATE:20260128
DTSTAMP:20260429T140338
CREATED:20251207T053651Z
LAST-MODIFIED:20251207T053651Z
UID:1425-1769385600-1769558399@brainwork-resources.com
SUMMARY:Leadership & Supervisory Skills
DESCRIPTION:INTRODUCTION \nIneffective supervision and leadership could lead to high turnover and absenteeism\, employee conflicts and disciplinary problems. Ultimately\, the organization will have lower productivity and poor or morale. Leaders and Supervisors must be trained and must develop with essential leadership and supervisory skills to enable them to deal with day-to-day people problems and situations. \n  \nOBJECTIVES\nThis dynamic and practical programme will help your organization achieve the following objectives: \n\nProvide the leaders with an understanding of their roles and functions and thus prepare them for greater responsibilities\nProvide the leaders/supervisors with the skills needed to plan\, monitor and motivate the subordinate toward higher performance and productivity\, with improve staff morale\nRecognise individual differences in behaviour\, attitude\, motivation and the needs of the employees\nExpose the Leaders on the organization requirement and lead them towards achieving the organizational objective and able to adapt themselves in the organizational culture\nLearn to delegate their subordinate\n\n  \n  \nCOURSE CONTENT\nMODULE 1 : THE ROLE AND FUNCTIONS OF A SUPERVISOR \n\nRole and responsibilities\nThe supervisor in organizational relationship\n\nthe Boss\nthe colleague\nthe staff\n\n\nSkill required for supervisor and leaders\n\nMODULE 2 : LEADERSHIP STYLES \n\nAutocratic\, persuasive\, consultative and democratic\nThe quadrant of leadership\nYour assumptions about people\nContinuum of leader’s behavior\nWhat is your leadership styles?\n\nControlling\nPromoting\nFacilitating\nAnalytical\n\n\n\nMODULE 3 : INTERPERSONAL SKILLS & HUMAN RELATIONS \n\nThe importance of human relations at work\nTransactional analysis and human relations\nUnderstanding personality\nAnalysis and Understanding personal Work Styles\nInterpersonal Attractions: Balance and propinquity in Relation\n\nMODULE 4 : PLANNING & ORGANIZING SKILLS \n\nPlanning & Job Schedule\nSetting Goal and Prioritizing Task and Assignment\nIdentifying Customer Requirement and Job Specification (QAIDA)\nTechniques in Receiving and Giving Instruction (DAD)\nOrganizing work and time toward productivity and quality excellence\n\nMODULE 5 : THE ART OF DELEGATION \n\nDo and don’t of delegation\nAttitudes of the successful delegation\nWhy people don’t delegate\nUnderstanding the working environment and organization culture\nHow to make then implement delegation\nMake sure subordinate follow through or delegation project\n\nMODULE 6 : MANAGING TEAM AND INDIVIDUAL PERFORMANCE \n\nCreating a performance – based culture\nPerformance management and KPI‘s\nInstilling a QUALITY MINDSET among all team members\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nExecutives\, Supervisors\, Managers et cetera \n  \nTRAINER \nMazdurah Mohd Zin or \nMazibah Mohd Zin or \nIsmail Hashim \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax
URL:https://brainwork-resources.com/event/leadership-supervisory-skills/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260128T080000
DTEND;TZID=UTC:20260129T170000
DTSTAMP:20260429T140338
CREATED:20251207T053958Z
LAST-MODIFIED:20251207T053958Z
UID:1427-1769587200-1769706000@brainwork-resources.com
SUMMARY:Penulisan Dokumen Rasmi Kerajaan (Surat Rasmi\, Memo\, Email\, Kertas Kerja\, Kertas Laporan & Minit Mesyuarat)
DESCRIPTION:PENDAHULUAN  \nPengetahuan dan kebolehan menulis adalah satu kemahiran yang sangat penting bagi kakitangan yang diberikan tugas sedemikian di dalam sesebuah organisasi terutama bila berurusan dengan pihak kerajaan. Kemahiran ini mampu menghasilkan penulisan yang berkualiti dan mencapai objektif yang ditetapkan serta melambangkan tahap profesionalisma mereka. Terdapat banyak bentuk penulisan yang kerap diperlukan di dalam sesebuah organisasi seperti penulisan surat rasmi\, memo\, e-mel\, laporan\, kertas kerja dan minit mesyuarat. Kesemua jenis penulisan ini mempunyai format dan teknik tertentu dan tatabahasa yang betul untuk dihasilkan. Semua kakitangan yang terlibat di dalam tugasan penulisan sangat penting untuk mempunyai pengetahuan dan kemahiran yang betul bagi memudahkan tugas dan memberi imej yang baik kepada organisasi di mana mereka bekerja. \n  \n  \nOBJEKTIF KURSUS \nObjektif utama kursus ini adalah untuk memberi pengetahuan dan kemahiran di dalam menulis surat rasmi\, memo\, e-mel dan minit mesyuarat yang sistematik dan berkualiti. Dengan demikian para peserta akan dapat melaksanakan tugas sebagai penulis dengan lebih berkesan dan berkeyakinan. \n\nMempraktiskan ciri-ciri yang terbaik bagi menghasilkan penulisan yang berbentuk surat rasmi\, memo\, e-mel\, kertas kerja\, laporan dan minit mesyuarat.\nMengaplikasi format yang betul bagi setiap jenis penulisan yang berlainan.\nMenggunapakai penggunaan tatabahasa yang betul di dalam penulisan yang berkualiti.\nMenerangkan kesalahan-kesalahan yang kerap dilakukan ketika menghasilkan penulisan\n\n  \nRUANGLINGKUP LATIHAN  \nKursus ini memberi tumpuan di dalam latihan amali bagi memastikan para peserta dapat mengaplikasi ilmu yang dipelajari dan dapat menggunakan teknik-teknik yang betul di dalam membuat penulisan surat rasmi\, memo\, e-mel\, kertas kerja\, laporan dan minit mesyuarat. \n  \nKANDUNGAN & JADUAL KURSUS  \n  \nHARI PERTAMA \n8.30 am – Pendaftaran \n09.00am – Profesionalisma dalam Penulisan Surat Rasmi \n\nPengenalan jenis & format surat rasmi\nKandungan & panduan penulisan surat\nLatihan penulisan\n\n11.00 am – Panduan Penulisan Memo \n\nFormat memo\nKandungan & panduan penulisan memo\nLatihan penulisan memo\n\n1.00 pm – Rehat \n2.30 pm – Panduan Penulisan E-mel \n\nFormat E-mel\nKandungan & Panduan E-mel\nLatihan penulisan E-mel\n\n3.30 pm – Panduan Penulisan Kertas Kerja \n\nFormat kertas kerja\nKandungan & Panduan Penulisan kertas kerja\nLatihan penulisan kertas kerja\n\n5.00 pm – Tamat kursus hari pertama \n  \nHARI KEDUA \n8.30 am – Pendaftaran \n09.00 am – Profesionalisma dalam Penulisan Laporan \n\nPengenalan jenis & format laporan\nKandungan & Panduan Penulisan laporan\nLatihan penulisan laporan\n\n11.00 am – Tata Bahasa Dan Laras Bahasa \n\nMengenali kesalahan biasa dalam penulisan\nMenggunakan tatabahasa yang betul\nMenggunakan ayat dan bahasa yang sesuai\n\n1.00 pm – Rehat \n2.30 pm – Panduan Penulisan Minit Mesyuarat \n\nPengendalian mesyuarat\nPengambilan Minit Mesyuarat yang baik\nKandungan & Panduan Penulisan Minit Mesyuarat\n\n3.30 pm – Latihan Penulisan Minit Mesyuarat \n5.00 pm – Tamat kursus \n  \n*Tertakluk kepada pindaan \n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nKursus ini sesuai untuk dihadiri oleh Eksekutif\, Setiausaha\, Pentadbir\, Penolong Pentadbir\, Pembantu Peribadi\, Ketua Kerani yang sering terlibat di dalam penulisan dokumen-dokumen rasmi atau sesiapa sahaja yang berminat. \n  \nTRAINER \nJumari Kosnin atau \nAhmad Dan Setapa \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus )
URL:https://brainwork-resources.com/event/penulisan-dokumen-rasmi-kerajaan-surat-rasmi-memo-email-kertas-kerja-kertas-laporan-minit-mesyuarat/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260203T080000
DTEND;TZID=UTC:20260204T170000
DTSTAMP:20260429T140338
CREATED:20251207T054235Z
LAST-MODIFIED:20251207T054235Z
UID:1429-1770105600-1770224400@brainwork-resources.com
SUMMARY:MS Excel : Intermediate - Advanced
DESCRIPTION:INTRODUCTION \nThis comprehensive one-day training program is designed to build upon your existing Excel knowledge and take your skills to the next level. Throughout the day\, we will dive into intermediate-level concepts and techniques that will empower you to manipulate data\, perform advanced calculations\, and create visually appealing reports and analyses. \nThis training is specifically tailored for individuals who are familiar with the basics of Excel and are eager to expand their proficiency in this powerful spreadsheet software. Whether you’re a business professional\, analyst\, student\, or anyone who works with data\, this training will equip you with the necessary tools and techniques to work more efficiently and effectively in Excel. \nWe have carefully structured the training agenda to cover a wide range of topics\, including data manipulation and analysis\, formulas and functions\, advanced formatting techniques\, data analysis tools\, data validation\, and collaboration features. By the end of the day\, you will have gained valuable skills and knowledge that can be immediately applied to your everyday work tasks. \nThroughout the training\, we encourage active participation\, as you will have opportunities to practice the concepts through hands-on exercises and engage in discussions. Additionally\, we will provide you with valuable resources and references to support your continued learning beyond this training. \n  \nCOURSE OBJECTIVES \nEnhanced Spreadsheet Proficiency \nParticipants will gain fundamental skills in Excel\, enabling them to navigate the interface\, enter data\, and perform basic calculations. This proficiency forms the basis for more advanced Excel usage in professional settings. \nImproved Data Accuracy \nUnderstanding basic formulas and functions equips participants with the ability to perform accurate calculations\, reducing the risk of errors in their work. \nEfficient Data Management \nParticipants will learn data sorting\, filtering\, and manipulation techniques\, allowing them to organize and manage data effectively. This skill is crucial for tasks involving large datasets. \nVisual Data Representation \nThrough the creation and customization of charts and graphs\, participants will learn how to visually represent data. This skill aids in making data-driven decisions and conveying information effectively to others. \nTime-saving Techniques \nKnowledge of shortcuts and efficient formula copying methods enhances productivity\, enabling participants to accomplish tasks in less time. \n  \nCOURSE CONTENT \nDAY 1 : INTERMEDIATE EXCEL SKILLS AND TECHNIQUES \nTEMPLATES \n\nUsing templates\nCreating Excel templates\n\nPASTE SPECIAL OPTIONS \n\nUsing Paste Special to add\, subtract\, multiply & divide\nUsing Paste Special ‘values’.\nUsing Paste Special transpose option\n\nPIVOT TABLES \n\nUsing a Pivot\nFiltering and Sorting Data\nGrouping Data\nCreating and using a pivot\nFiltering and sorting data within a pivot\nAutomatically grouping data in a pivot table and renaming\nManually grouping data in a pivot table and renaming\n\nINPUT TABLES \n\nOne-input data\nTwo-input data\n\nSTATISTICAL FUNCTIONS \n\nCOUNT\nCOUNTA\nCOUNTIF\nCOUNTBLANK\n\n  \nDAY 2 : ADVANCED EXCEL SKILLS AND TECHNIQUES \nTRACKING & REVIEWING CHANGES \n\nEnabling or disabling the ‘track changes’\nSharing\, comparing and merging\n\nSCENARIOS \n\nScenario\nScenario summary\n\nFINANCIAL FUNCTIONS \n\nFV\nPV\nNPV\nRATE\nPMT\n\nLOOKUP FUNCTIONS \n\nVLOOKUP\nHLOOKUP\nXLOOKUP\n\nDATABASE FUNCTIONS \n\nDSUM\nDMIN\nDMAX\nDCOUNT\nDAVERAGE\n\nMACROS \n\nUsing Macros\nAssigning a Macro to a Button on the Quick Access Toolbar\nDeleting Macros\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, hands-on with close supervision by the trainers\, presentation\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nOpen to all \n  \n  \nTRAINER (either one of them) \nFakhrul Syahmi (either one of them) \nHazry Hidzir \nShamsiyah Abd Kadir \nSuhaily Georga Abdullah \nAdila Diyana Erwan \nKamil Rohman \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/ms-excel-intermediate-advanced/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260204T080000
DTEND;TZID=UTC:20260205T170000
DTSTAMP:20260429T140338
CREATED:20251207T054355Z
LAST-MODIFIED:20251207T054355Z
UID:1431-1770192000-1770310800@brainwork-resources.com
SUMMARY:Pemanduan Berhemah / Defensive
DESCRIPTION:PENGENALAN \nKursus ini bertujuan bagi membantu mempertingkatkan personaliti dan kemahiran diri sebagai seorang pemandu kenderaan. Kemahiran pemanduan dan undang-undang jalanraya akan menjadikan mereka seorang pemandu yang profesional\, beretika dan             boleh berkomunikasi secara profesional. Pendedahan kepada aspek teknikal asas kepada sesebuah kenderaan boleh membantu mereka memahami teknik pengawalan kenderaan dengan lebih sempurna dan selamat. \nKursus selama 2 hari itu akan dikendalikan secara latihan menyeluruh yang melibatkan aspek latihan secara teori di dalam dewan kuliah dan latihan amali dilapangan.  Komposisi masa latihan secara 50/50 – akan digunakan bagi mengoptimakan latihan agar ianya dapat memberi faedah terbaik kepada peserta. \n  \nHASIL PEMBELAJARAN \nHasil pembelajaran ini diharap peserta akan dapat:- \n\nMenyatakan kepentingan memeriksa kenderaan secara\nMemberi kefahaman berkaitan kepentingan senarai semak pemeriksaan kenderaan mengikut\nMenunjukkan secara praktikal pemeriksaan kenderaan\nMenguji kecekapan sistem brek bagi memperlahankan kelajuan dan memberhentikan kenderaan dalam keadaan selamat\nMemahami keseluruhan konsep pemanduan secara berhemah\nMenjadikan amalan untuk setiap pemandu mempraktikan pemanduan / penunggangan secara berhemah\n\n  \nKANDUNGAN KURSUS  \nMODUL 1 : AKTA & PERATURAN \n\nMemahami undang-undang dan peraturan jalan raya yang perlu dipatuhi oleh semua pengguna jalan\nKepentingan pematuhan undang-undang untuk keselamatan diri dan pengguna jalan raya\n\nMODUL 2 : PENGENALAN KENDERAAN \n\nPengenalan kepada jenis dan fungsi asas kenderaan untuk meningkatkan pemahaman\nMengenal pasti ciri-ciri keselamatan utama dalam\n\nMODUL 3 : HAZARD DI JALANRAYA & KESELAMATAN PEMANDUAN \n\nMengenal pasti bahaya yang mungkin wujud di jalan raya\, seperti keadaan jalan yang licin atau halangan\nLangkah-langkah pencegahan untuk memastikan keselamatan semasa\n\nMODUL 4 : PENGENDALIAN & PENGAWALAN KENDERAAN \n\nTeknik pengendalian kenderaan dalam pelbagai situasi untuk memastikan kawalan yang lebih\nKemahiran pemanduan defensif untuk mengelakkan\n\nMODUL 5 : PENGURUSAN KECEMASAN & KEMALANGAN \n\nProsedur yang betul untuk menangani situasi kecemasan seperti kemalangan atau\nKaedah memberikan pertolongan cemas asas kepada mangsa\n\nMODUL 6 : PENYELENGGARAN KENDERAAN \n\nKeperluan penyelenggaraan harian dan berkala untuk memastikan kenderaan dalam keadaan\nPemeriksaan rutin untuk mengenal pasti masalah kecil sebelum menjadi lebih\n\nMODUL 7 : SESI DEMONSTRASI (PEMERIKSAAN KENDERAAN) \n\nPraktikal pemeriksaan kenderaan harian\, seperti memeriksa tayar\, lampu\, dan\nLatihan langsung untuk peserta dalam mengenal pasti keperluan pembaikan atau penyelenggaraa\n\n*Tertakluk kepada pindaan \n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nPemandu jabatan\, Pegawai Penyelia dan sesiapa yang berminat \n  \nTRAINER \nMohd Rezualirwan Mohd Rosli (Kuden) \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus ) \n 
URL:https://brainwork-resources.com/event/pemanduan-berhemah-defensive/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260209T080000
DTEND;TZID=UTC:20260210T170000
DTSTAMP:20260429T140338
CREATED:20251207T054522Z
LAST-MODIFIED:20251207T054522Z
UID:1433-1770624000-1770742800@brainwork-resources.com
SUMMARY:Using AI\, ChatGPT\, Co-Pilot to Improve Productivity in The Office
DESCRIPTION:INTRODUCTION \nIn today’s fast-paced office environment\, artificial intelligence tools like ChatGPT\, Microsoft Copilot\, and Canva have revolutionized the way we work. This course empowers office professionals to harness the capabilities of AI to streamline communication\, automate repetitive tasks\, improve document management\, and enhance visual content creation. By the end of the course\, participants will be equipped with practical AI-driven techniques to increase efficiency and productivity in their daily roles. \nThis course provides participants with practical and innovative ways to integrate AI tools into their daily work tasks. Through interactive modules and exercises\, participants will gain the confidence and skills to transform office productivity with the support of cutting-edge technologies like ChatGPT\, Copilot\, and Canva. \n  \nCOURSE OBJECTIVES\nBy the end of this course\, participants will be able to: \n\nUse ChatGPT to draft emails\, reports\, and other official documents.\nGenerate research summaries\, task lists\, and action items using AI.\nLeverage Microsoft Copilot for automation in Word\, Excel\, and PowerPoint.\nApply AI tools in document formatting\, data analysis\, and language correction.\nImplement AI for effective knowledge management and summarization.\nOptimize email communication using automated inbox rules.\nExplore AI tools like ImageFX and Veo for visual content generation.\nDesign professional infographics using Canva with AI integration.\n\n  \nCOURSE CONTENT \nMODULE 1 : USING CHATGPT TO ASSIST DRAFTING\, EMAILS\, LETTERS\, REPORTS\nCrafting clear\, professional emails using AI prompts \n\nStructuring formal letters with tone and purpose in mind\nGenerating outlines and full drafts for business reports\nCustomizing output based on audience and context\nActivity: Draft an official email and a short report using ChatGPT\n\nMODULE 2 : USING CHATGPT TO PREPARE TASK LISTS\, RESEARCH & ANALYSIS \n\nCreating daily and weekly task schedules using ChatGPT\nAutomating research compilation from multiple data points\nAnalyzing trends and summarizing research findings\nCreating FAQs or knowledge-base entries with AI\nActivity: Use Chatgpt to prepare work related tasklists\n\nMODULE 3 : LEVERAGING MICROSOFT COPILOT IN WORD\, EXCEL & POWERPOINT \n\nUsing Copilot to write and edit documents in Word\nAutomating calculations and insights in Excel\nGenerating slides and visual aids in PowerPoint\nReal-world examples of Copilot productivity boosts\nActivity: Use Copilot to draft document in Word and a PowerPoint presentation.\n\nMODULE 4 : USING AI IN WORD AND EXCEL \n\nGrammar checking\, summarization\, and rewriting tools in Word\nData cleaning\, formula creation\, and smart formatting in Excel\nUsing natural language to automate spreadsheet tasks\nIntegrating plugins and add-ons for AI in MS Office\nActivity: Use AI tools to translate whole documents in Word\n\nMODULE 5 : RESEARCH\, SUMMARIZATION & KNOWLEDGE MANAGEMENT WITH AI \n\nUsing AI to search\, gather\, and condense large volumes of data\nCreating executive summaries from lengthy documents\nTagging and archiving information efficiently\nBuilding an internal knowledge base using AI\nActivity: Reserch several work related topics topics\n\nMODULE 6: USING RULES TO MANAGE EMAIL INBOX \n\nSetting up auto-replies\, filters\, and folders\nCreating conditional workflows for email automation\nManaging high-volume emails efficiently\nIntegrating AI suggestions for smart inbox cleanup\nActivity: Set up three inbox rules and test automation with sample emails\n\nMODULE 7 : USING IMAGE FX AND VEO \n\nIntroduction to AI-generated images and video\nCreating visual content for presentations and reports\nCustomizing prompts for better output in ImageFX and Veo\nEthical use of AI-generated visuals in the workplace\nActivity: Create one AI-generated image and a short video concept using ImageFX and Veo\n\nMODULE 8 : USING CANVA TO CREATE INFOGRAPHICS \n\nExploring Canva’s AI-powered features\nDesigning infographics from raw data\nEnhancing presentations and reports with visuals\nExporting and sharing designs for collaboration\nActivity: Design a workplace-themed infographic using Canva AI tools\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, hands-on with close supervision by the trainers\, presentation\, management games & group discussions \n  \nTRAINER (either one of them) \nAzmi Shahrin \nFakhrul Syahmi \nHazry Hidzir \nShamsiyah Abd Kadir \nSuhaily Georga Abdullah \nAdila Diyana Erwan \nKamil Rohman \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/using-ai-chatgpt-co-pilot-to-improve-productivity-in-the-office/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260211T080000
DTEND;TZID=UTC:20260212T170000
DTSTAMP:20260429T140338
CREATED:20251207T054641Z
LAST-MODIFIED:20251207T054641Z
UID:1435-1770796800-1770915600@brainwork-resources.com
SUMMARY:Business Etiquette and Corporate Image
DESCRIPTION:INTRODUCTION \nLooking our best is never more important than in a professional setting. The way we present ourselves convey many hidden and subtle messages to clients and colleagues about our work ethic and professionalism. In today’s fast-paced business world\, impressions regarding your competence\, intelligence\, and reliability are often formed within seconds\, often based on your appearance and demeanour. Presenting ourself as effective and confident is as critical as any other business skill on our resume. Good mannerism and the appearance of success are the essence of a professional. \nPROJECTING A POSITIVE PROFESSIONAL IMAGE program is focused on helping individuals in various industry look\, walk\, talk and behave like the professional they really are. \n  \nOBJECTIVES \n\nProject a confident personality and professional appearance\nDevelop self professionalism in various business situations\nDisplay good business manners while performing job functions\nLearn to easily adapt image\, looks and appearance according to situations\nPresent their company in a positive manner\nImprove interpersonal skills for dealing with different types of people\nManage their stress better\n\n  \nCOURSE CONTENT \nMODULE 1 : PERSONAL MASTERY \n\nElements of Professionalism\nKey Employee Skills\n\nMODULE 2 : BUSINESS ETIQUETTE AND SOCIAL GRACE \n\nPrinciples of Etiquette\nBusiness Etiquette\nMeeting and Greeting People in the new norm\nCross Gender Greeting\nProtocol of Handshaking\nProtocol of Salutations\nIntroductions and Business Cards\nLeading\, Ushering & Escorting Guests\nTime Management\n\nMODULE 3 : IDENTIFY DIFFERENT PERSONALITIES \n\nUnderstand Others by Understanding Yourself\nHow to Communicate With Different Types of Personality\nUnderstand Various Personalities as Reflected by Physical Appearance\nUsing Grooming Techniques to Camouflage Personality Weaknesses\n\nMODULE 4 : BASIC COMMUNICATION SKILLS \n\nSocial Intelligence\nBasic of Effective Communications\nPower of Smiles\, Eye-Contact & Gesture\nBody Language (gestures\, posture\, facial expressions)\nSitting and Walking\nVoice Quality\nCommunication Channel\n\nMODULE 5 : DINING & ENTERTAINING ETIQUETTE  \n\nUnderstanding Different Ceremonies\nKnow the Dress Codes for Different Ceremonies\nKnow Your Table Setting\nTable Manners ; The Dos and Donts\n\nMODULE 6 : LASTING FIRST IMPRESSIONS (TOTAL IMAGE) \n\nImage and Its Impact – Purposeful Dressing : Using Your Image to Positively Shape Others’ Perceptions\nElements of Style\nColour Principles\nPsychology of Colour\nHow to Power Dress with Colours\nCorporate Wardrobe and Accessories\nPolished Style for Men and Ladies\nFabric choices for Men and Ladies\nDefining Business Casual : Do’s and Don’ts\nTips for Dressing on a Budget\nAppropriate Fabric and Style Choices for Tudung\n\nMODULE 7 : GROOMING \n\nPersonal Hygiene\nSkincare for Men and Ladies\nLearn to Select the Right Product According to Skin Type\nMake-up for Ladies\nSelection of Cosmetics and Colours\nHair Care and Style\n\nMODULE 8 : MANAGING YOUR STRESS FOR A HEALTHY APPEARANCE \n\nEffect of Stress to Your Appearance\nIdentify Causes and Techniques to Reduce Stress\nExercise to Relax and Rejuvenate\nSummary and Action Plan\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nOpen to all \n  \nTRAINER \nNorizz Yahaya or \nRina Baha \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax
URL:https://brainwork-resources.com/event/business-etiquette-and-corporate-image/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260223T080000
DTEND;TZID=UTC:20260224T170000
DTSTAMP:20260429T140338
CREATED:20251207T055212Z
LAST-MODIFIED:20251207T055212Z
UID:1437-1771833600-1771952400@brainwork-resources.com
SUMMARY:7QC Tools & Root Cause Effectively Problem Solving
DESCRIPTION:INTRODUCTION \nThe 7QC Tools is a continuous improvement tool used in four repetitive stage and seven systematic steps  for addressing the problems or issues using PLAN\, DO\, Check and Act. It shows that improvement programs must start with careful planning\, execution\, good control\, continuous monitoring and genuine act by documenting it besides leveraging the improvement to other systems or lines. With the use of 7QC tools and PDCA we are able to identify the root cause of a problem for effective and permanent counter measures or corrective action. The 7QC Tools are time-tested\, excellent problem-solving techniques. The renowned Quality Guru\, Mr. Kaoru Ishikawa once said\, “More than 95% of the problems    in a company can be solved by the 7 QC Tools.” Besides that the 7 QC tools prescribed in this course are the fundamental techniques used at the different stages in the PDCA cycle. \n  \nOBJECTIVES \nThis programme aims to help delegates the understanding on: \n\nHOW and WHEN to use the 7 QC Tools\nHOW the 7QC Tools can be integrated into the Quality Management and other applicable   Management\nHow the 7QC tools are used together in the PDCA problem solving methodology\nIt act as a quality performance planning\, quality problem solving and quality improvement tools\nTo build a performance and action oriented production supervisor\nTo enhance Teamwork among workers in addressing quality related problems\nRoot cause problem solving\nTowards world class manufacturing standards in production environment\n\n  \nLEARNING OUTCOMES \nUpon completion of this programme\, participants are able to: \n\nBetter comprehend & deploy effective problem solving techniques in their organization\nAssist the company in fulfilling the requirement of ISO 9001:2015 and other quality management\nExperience hands-on and realistic sharing on the application of the7QC tools to various\nPractical application of 7QC Tools in Seven Step PDCA – A Step-by-Step Approach for Production Supervisor\nUse or develop own Excel templates to assist in the application of 7 QC\n\n  \nCOURSE CONTENT \n\nWhat is Quality and cost of poor Quality?\nHow can we contribute to quality in Organization? (PDCA + 7QC Tools)\nWhy we need a systematic problem solving methodology and tools? (Symptoms Vs Root Cause)\nWhat are 7QC Tools?\n\nFlow Chart\nCheck sheet\nPareto Diagram\nFishbone Diagram (Cause-and-effect diagram)/ Brain storming / Affinity Diagram\nStratification and Scatter plot\nHistogram\nGraph (bar\, pie\, line) and Control Charts\nReview the practical application of 7QC Tools in seven Step PDCA – A Step-by-Step Approach for Production personal in systematic problem solving\n\n\nWhat is Root cause analysis?\nWhat is effective Problem solving?\nThe effective Problem Solving continuous improvement cycle\nHand on workshop\n\n\n\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nTRAINER \nMirza Maniraj Abdullah or \nShri Shanmuganathan \n  \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax
URL:https://brainwork-resources.com/event/7qc-tools-root-cause-effectively-problem-solving/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260225T080000
DTEND;TZID=UTC:20260226T170000
DTSTAMP:20260429T140338
CREATED:20251207T055354Z
LAST-MODIFIED:20251207T055354Z
UID:1439-1772006400-1772125200@brainwork-resources.com
SUMMARY:Penulisan Secara Profesional & Rasmi dalam BI/BM Dengan Kuasa ChatGPT & Co-Pilot
DESCRIPTION:PENGENALAN \nKemahiran menulis secara profesional dan rasmi dalam Bahasa Melayu (BM) dan Bahasa Inggeris (BI) amat penting bagi memastikan mesej yang disampaikan tepat\, jelas\, dan berkesan. Dalam dunia perniagaan dan pentadbiran\, dokumen rasmi seperti e-mel\, surat\, laporan\, kertas cadangan\, kajian\, dan minit mesyuarat memerlukan ketepatan dari segi format\, bahasa\, dan nada penyampaian. Kesilapan kecil boleh menjejaskan imej individu atau organisasi. \nDengan perkembangan teknologi terkini\, penggunaan alat kecerdasan buatan (AI) seperti ChatGPT dan Copilot mampu membantu penulis menghasilkan dokumen yang lebih berkualiti\, mematuhi format rasmi\, dan menjimatkan masa. Kursus ini akan membimbing peserta memahami kaedah penulisan yang betul dan mempraktikkannya secara langsung menggunakan bantuan AI\, sekali gus meningkatkan produktiviti dan keberkesanan komunikasi bertulis. \n  \nOBJEKTIF KURSUS \n\nMemahami teknik penulisan profesional dan rasmi dalam BM dan BI.\nMenguasai penggunaan ChatGPT dan Copilot untuk membantu proses penulisan.\nMenghasilkan dokumen rasmi dengan format dan bahasa yang betul.\nMeningkatkan produktiviti melalui bantuan AI dalam penulisan.\nMengaplikasikan kemahiran penulisan untuk pelbagai keperluan organisasi.\n\n  \nKANDUNGAN KURSUS \nMODUL 1A: KAEDAH MENULIS E-MEL & SURAT RASMI DALAM BM & BI DENGAN BANTUAN AI \n\nPrinsip penulisan e-mel dan surat rasmi.\nFormat rasmi dalam BM dan BI.\nPenggunaan ChatGPT untuk cadangan ayat.\nPenggunaan Copilot untuk semakan tatabahasa dan format.\n\nMODUL 1B : LATIHAN \n\nLatihan menulis berdasarkan senario sebenar.\nMenggunakan ChatGPT untuk draf awal.\nMenggunakan Copilot untuk pembaikan.\nPenilaian hasil penulisan peserta.\n\nMODUL 2A: KAEDAH MENULIS LAPORAN DALAM BM & BI DENGAN BANTUAN AI \n\nStruktur asas laporan.\nGaya bahasa dan kesesuaian nada.\nMenggunakan ChatGPT untuk draf laporan.\nMenggunakan Copilot untuk memperkemas laporan.\n\nMODUL 2B : LATIHAN  \n\nLatihan membina laporan dari data mentah.\nPenggunaan ChatGPT untuk cadangan struktur.\nPenggunaan Copilot untuk semakan.\nMaklum balas dan penambahbaikan.\n\nMODUL 3A: KAEDAH MENULIS KERTAS CADANGAN & KAJIAN DALAM BM & BI DENGAN BANTUAN AI \n\nStruktur kertas cadangan/kajian.\nKeperluan format rasmi.\nPenggunaan ChatGPT untuk cadangan isi.\nPenggunaan Copilot untuk semakan dan penggayaan.\n\nMODUL 3B: LATIHAN  \n\nLatihan menulis berdasarkan keperluan organisasi.\nMenggunakan ChatGPT untuk draf awal.\nMenggunakan Copilot untuk pembaikan.\nPenilaian hasil penulisan peserta.\n\n  \nMODUL 4A : KAEDAH MENULIS MINIT MESYUARAT DALAM BM DAN BI DENGAN BANTUAN AI \n\nFormat dan struktur minit mesyuarat.\nGaya penulisan neutral dan jelas.\nPenggunaan ChatGPT untuk draf minit.\nPenggunaan Copilot untuk memastikan ketepatan format.\n\nMODUL 4B : LATIHAN  \n\nLatihan merekod mesyuarat simulasi.\nPenggunaan ChatGPT untuk susun atur.\nPenggunaan Copilot untuk semakan akhir.\nMaklum balas daripada jurulatih.\n\n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nTerbuka kepada semua \n  \nTRAINER \nAzmi Shahrin \nKamil Rohman \nFakhrul Syahmi \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus ) \n 
URL:https://brainwork-resources.com/event/penulisan-secara-profesional-rasmi-dalam-bi-bm-dengan-kuasa-chatgpt-co-pilot/
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BEGIN:VEVENT
DTSTART;TZID=UTC:20260302T080000
DTEND;TZID=UTC:20260303T170000
DTSTAMP:20260429T140338
CREATED:20251207T055558Z
LAST-MODIFIED:20251207T055558Z
UID:1441-1772438400-1772557200@brainwork-resources.com
SUMMARY:MS PowerPoint : Basic - Intermediate
DESCRIPTION:INTRODUCTION \nMicrosoft PowerPoint is a presentation software that enables users to create engaging presentations that consist of individual pages\, or slides\, which may contain text\, graphics\, sound\, movies\, hyperlinks\, and other objects. PowerPoint enables users to add animation and effects to slideshow elements. Presentations can be printed\, displayed\, notated\, and navigated by the presenter. As a presentation tool PowerPoint can be used to organize and structure your presentations\, create a professional and consistent format\, provide an illustrative backdrop for the content of your presentation\, and animate your slides to give them greater visual impact. \n\nLEARNING OUTCOME AND GOALS \n\nLearn and understand the Presentation Concepts\, layout structure used in PowerPoint\nEnter and Format the Text contents\nUse Slide Master to prepare consistent formatting throughout the slides\nStructure the content using Sections\nInsert Pictures and Graphics into slides to make it more engaging\n\n  \nCOURSE CONTENT \nMODULE 1: USING POWERPOINT \n\nNavigating Between Slides\nUsing The Zoom Tool\nChanging PowerPoint Views\nOpening Multiple Presentations\nSwitching Between Multiple Presentations\n\nMODULE 2 : MANIPULATING SLIDES WITHIN POWERPOINT \n\nInserting Slides with a Particular Slide Layout\nModifying The Slide Layout\nChanging The Background Color on The Active Slide\nChanging Background Color on All the Slides within a Presentation\n\nMODULE 3 : TEXT BOXES (PLACEHOLDERS) \n\nEditing Text Boxes\nResizing a Text Box\nMoving a Text Box\n\nMODULE 4 : MANIPULATING TEXT IN POWERPOINT \n\nSelecting a Text\nMoving / Copying Text Within a Slide\nDeleting Text\nUsing Find & Replace\n\nMODULE 5 : FONT FORMATTING WITHIN POWERPOINT \n\nFont Formatting Options\nChanging The Font Types / Size\nBold\, Italic or Underline Formatting\nStrikethrough Effects\nShadow Effects\nCharacter Spacing\nChanging Case\nFont Color\nClearing All Text Formatting\n\nMODULE 6 : POWERPOINT SECTION  \n\nCreating & Renaming Sections\nCollapsing & Expanding Sections\nReordering Sections\nRemoving Sections & Slides\n\nMODULE 7 : POWERPOINT SLIDE MASTERS \n\nWhat is a Slide Master?\nInserting a Picture into a Master Slide\nRemoving a Picture or Shape from a Master Slide\n\nMODULE 8 : HEADERS\, FOOTERS AND SLIDE NUMBERING \n\nCreating A Footer\nAutomatic Slide Numbering\nInserting Dates into the Folder\n\nMODULE 9 : POWERPOINT DESIGN THEMES \n\nApplying a Theme to a Presentation\nModifying The Theme Colors / Theme Fonts\n\nMODULE 10: FORMATTING PICTURES WITHIN POWERPOINT \n\nRemoving a Picture Background\nColoring Pictures\nArtistics Effects\nPicture Styles\nPicture Brightness & Contrast\nCompressing Pictures\nResetting a Pictures\nSmartArt & Pictures\n\nMODULE 11: POWERPOINT & ILLUSTRATIONS \n\nSelecting /Moving / Copying / Deleting an Illustration\nResizing / Stretching an Iluustration\nInserting Illustrations within PowerPoint\nInserting Pictures / Shapes / SmartArt\n\nMODULE 12: MANIPULATING ILLUSTRATIONS WITHIN POWERPOINT \n\nFormatting The Shape Background Fill Color Style\nApplying a Shadow to an Illustration\nModifying Arrow Line Shapes & Size\nRotating or Flipping an Illustrations\nLayering Illustrations to the Front or Back\nAligning Graphics Relative to Each Other or Relative to the Slide\nGrouping& Ungrouping Objects\n\nMODULE 13 : MANIPULATING GRAPHICS WITHIN POWERPOINT \n\nSnapping to the Grid and Grid Spacing\nPositioning a Graphic Relative to the Top-Left Corner of a Slide\nDistributing Graphics on a Slide\nCropping a Slide\nRe-Scalling Pictures\nSaving a Graphic as a Graphic File\n\nMODULE 14: FORMATTING AUTOSHAPES IN POWERPOINT \n\nAutoshape Background Fill Effects\nAutoshape Transparency Effects\nAutoshape Shape Effects\n\n  \n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, hands-on with close supervision by the trainers\, presentation\, management games & group discussions \n  \nTRAINER (either one of them) \nFakhrul Syahmi (either one of them) \nHazry Hidzir \nShamsiyah Abd Kadir \nSuhaily Georga Abdullah \nAdila Diyana Erwan \nKamil Rohman \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(This fees is inclusive of 2 morning tea breaks\, 2 lunch \, 2 afternoon tea breaks\, notes and certificate of attendance for the participants)
URL:https://brainwork-resources.com/event/ms-powerpoint-basic-intermediate/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260304T080000
DTEND;TZID=UTC:20260305T170000
DTSTAMP:20260429T140338
CREATED:20251207T055750Z
LAST-MODIFIED:20251207T055750Z
UID:1443-1772611200-1772730000@brainwork-resources.com
SUMMARY:Bengkel Pengendalian Mesyuarat / Minit Mesyuarat
DESCRIPTION:PENGENALAN \nPengendalian mesyuarat yang efektif dan penulisan minit yang tepat memainkan peranan penting dalam memastikan keputusan organisasi direkodkan dengan jelas dan tindakan susulan dapat dilaksanakan secara teratur. \nNamun begitu\, masih ramai penjawat awam yang tidak diberikan latihan khusus mengenai teknik dan tatacara sebenar dalam menguruskan mesyuarat secara menyeluruh. \nKursus ini dirancang bagi memberikan pendedahan menyeluruh dan latihan praktikal dalam pengendalian mesyuarat serta penulisan minit mesyuarat\, mengikut keperluan rasmi jabatan dan agensi Kerajaan. \n  \nOBJEKTIF KURSUS \nMemberi kefahaman menyeluruh tentang konsep\, tatacara dan etika mesyuarat rasmi. \n\nMeningkatkan kemahiran peserta dalam mengurus\, menyelaras dan mendokumentasi mesyuarat.\nMemantapkan teknik penulisan minit mesyuarat yang ringkas\, tepat dan sistematik.\nMelatih peserta menghasilkan minit mesyuarat berdasarkan situasi sebenar melalui simulasi.\n\n  \nHASIL PEMBELAJARAN KESELURUHAN \nDi akhir kursus ini\, peserta akan dapat: \n\nMengurus dan mengendalikan mesyuarat rasmi dengan lebih berkesan.\nMemainkan peranan urus setia dengan profesional.\nMenulis minit mesyuarat mengikut format dan kehendak jabatan.\nMengendalikan tindakan susulan berdasarkan keputusan mesyuarat.\n\n  \nMODUL & PENGISIAN KURSUS \nMODUL 1 : PENGENALAN MESYUARAT RASMI \n\nDefinisi Mesyuarat\nJenis Mesyuarat\nObjektif dan Keperluan Mesyuarat\nPerancangan dan Pengurusan Mesyuarat\n\nMODUL 2 : PERSIAPAN SEBELUM MESYUARAT \n\nNotis Mesyuarat\nAgenda Mesyuarat\nJemputan dan Pengesahan Kehadiran\nDokumentasi Awal dan Persiapan\n\nMODUL 3 : PERANAN DAN TUGAS URUSETIA \n\nKepentingan Urus Setia\nPeranan dan Tugas Urus Setia\nTugas-tugas Sebelum\, Semasa dan Selepas Mesyuarat\nPenyediaan Senarai Semak Mesyuarat\n\nMODUL 4 : ETIKET & PROTOKOL MESYUARAT \n\nEtika Mesyuarat\nAdab Berkomunikasi Mesyuarat\nPenggunaan Bahasa\nSusunan Tempat Duduk\n\nMODUL 5 : MENGURUS MESYUARAT SECARA EFEKTIF \n\nFaktor Kegagalan Mesyuarat\nPeranan pengerusi\, Setiausaha dan Ahli Mesyuarat\nPengurusan Masa dan Agenda Mesyuarat\nMenangani Isu dan Konflik Semasa Mesyuarat\n\nMODUL 6 : KONSEP DAN STRUKTUR MINIT MESYUARAT \n\nKepentingan Minit Mesyuarat\nElemen Penting Minit Mesyuarat\nFormat Rasmi Minit Mesyuarat\nTeknik Merekod Keputusan\n\nMODUL 7 : PRAKTIKAL SIMULASI MESYUARAT \n\nSesi Role-Play Mock Mesyuarat\nMencatat Perbincangan Mesyuarat\n\nMODUL 8 : PRAKTIKAL MENULIS MINIT MESYUARAT \n\nDaripada Catatan Kepada Minit Mesyuarat\nGaya penulisan dan Penggunaan Ayat\nMerangka Deraf Minit Mesyuarat\n\nMODUL 9 : SEMAKAN DAN KELULUSAN MINIT MESYUARAT \n\nPembentangan Deraf Minit\nProses Semakan Deraf Minit\nPenambahbaikan Deraf Minit\nPembentangan Deraf Minit\n\n  \nMETODOLOGI KURSUS \nKaedah pembelajaran menggunakan konsep “Experiential Learning” iaitu satu kaedah pembelajaran bagi orang dewasa. Efektif dan terkini yang menggabungkan teknik syarahan\, simulasi \, latihan berkumpulan\, diskusi\, gerak kerja\, lakon peranan dan persembahan kumpulan. \n  \nSIAPA PATUT HADIR? \nTerbuka kepada semua \n  \nTRAINER \nAhmad Dan Setapa atau \nJumari Kosrin \n  \nFEES ( TANPA PENGINAPAN) \nSeorang RM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 hari sebelum kursus) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax \n(Fees ini adalah termasuk 2 x minum pagi\, makan tengahari \, minum petang \, nota dan juga sijil kehadiran untuk peserta kursus )
URL:https://brainwork-resources.com/event/bengkel-pengendalian-mesyuarat-minit-mesyuarat/
END:VEVENT
END:VCALENDAR