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X-WR-CALDESC:Events for Brainwork Resources
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DTSTART:20250101T000000
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DTSTART;VALUE=DATE:20260126
DTEND;VALUE=DATE:20260128
DTSTAMP:20260601T232742
CREATED:20251207T053651Z
LAST-MODIFIED:20251207T053651Z
UID:1425-1769385600-1769558399@brainwork-resources.com
SUMMARY:Leadership & Supervisory Skills
DESCRIPTION:INTRODUCTION \nIneffective supervision and leadership could lead to high turnover and absenteeism\, employee conflicts and disciplinary problems. Ultimately\, the organization will have lower productivity and poor or morale. Leaders and Supervisors must be trained and must develop with essential leadership and supervisory skills to enable them to deal with day-to-day people problems and situations. \n  \nOBJECTIVES\nThis dynamic and practical programme will help your organization achieve the following objectives: \n\nProvide the leaders with an understanding of their roles and functions and thus prepare them for greater responsibilities\nProvide the leaders/supervisors with the skills needed to plan\, monitor and motivate the subordinate toward higher performance and productivity\, with improve staff morale\nRecognise individual differences in behaviour\, attitude\, motivation and the needs of the employees\nExpose the Leaders on the organization requirement and lead them towards achieving the organizational objective and able to adapt themselves in the organizational culture\nLearn to delegate their subordinate\n\n  \n  \nCOURSE CONTENT\nMODULE 1 : THE ROLE AND FUNCTIONS OF A SUPERVISOR \n\nRole and responsibilities\nThe supervisor in organizational relationship\n\nthe Boss\nthe colleague\nthe staff\n\n\nSkill required for supervisor and leaders\n\nMODULE 2 : LEADERSHIP STYLES \n\nAutocratic\, persuasive\, consultative and democratic\nThe quadrant of leadership\nYour assumptions about people\nContinuum of leader’s behavior\nWhat is your leadership styles?\n\nControlling\nPromoting\nFacilitating\nAnalytical\n\n\n\nMODULE 3 : INTERPERSONAL SKILLS & HUMAN RELATIONS \n\nThe importance of human relations at work\nTransactional analysis and human relations\nUnderstanding personality\nAnalysis and Understanding personal Work Styles\nInterpersonal Attractions: Balance and propinquity in Relation\n\nMODULE 4 : PLANNING & ORGANIZING SKILLS \n\nPlanning & Job Schedule\nSetting Goal and Prioritizing Task and Assignment\nIdentifying Customer Requirement and Job Specification (QAIDA)\nTechniques in Receiving and Giving Instruction (DAD)\nOrganizing work and time toward productivity and quality excellence\n\nMODULE 5 : THE ART OF DELEGATION \n\nDo and don’t of delegation\nAttitudes of the successful delegation\nWhy people don’t delegate\nUnderstanding the working environment and organization culture\nHow to make then implement delegation\nMake sure subordinate follow through or delegation project\n\nMODULE 6 : MANAGING TEAM AND INDIVIDUAL PERFORMANCE \n\nCreating a performance – based culture\nPerformance management and KPI‘s\nInstilling a QUALITY MINDSET among all team members\n\n  \nMETHODOLOGY \nAn adult learning approach using a combination of lectures and simulation\, exercises\, management games & group discussions \n  \nWHO SHOULD ATTEND? \nExecutives\, Supervisors\, Managers et cetera \n  \nTRAINER \nMazdurah Mohd Zin or \nMazibah Mohd Zin or \nIsmail Hashim \n  \nFEES (WITHOUT ACCOMODATION) \nRM1\,100.00 per pax \nEarly Bird RM1\,000.00 per pax \n(20 days before program) \n2 pax RM 1\,050.00 per pax \n3 pax > RM1\,000.00 per pax
URL:https://brainwork-resources.com/event/leadership-supervisory-skills/
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